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Richmond Village Dental

Dental clinic · Richmond (Christchurch City), Christchurch

What your customers see when they look for you, and where that puts you among 210 Christchurch dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch dentists · 210 businesses
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Executive summaryExclusive Marketbase business report

Richmond Village Dental

Dental clinic · Richmond (Christchurch City), Christchurch

Where you stand#20of 210 dentists
Overall health9.1/10across the eight areas

Going well

03Map positions8.904Listings and social8.701Google listing8.502Reviews8.107Google search and traffic6.805Facebook page6.1

Where we can help

08Opening hours5.506Your website-
How AI describes youMarketbase business report

What AI tells people about you

Richmond Village Dental is an independent, locally owned dental clinic in Richmond, Christchurch. The clinic offers comprehensive dental care using state-of-the-art equipment and modern techniques. Its team, including dentists Victoria McKelvey, Daniel Du and Ella Jerram and hygienist Kamila Khan, aims to provide gentle, respectful treatment and welcomes new patients in a comfortable, community-focused setting.

Richmond Village Dental is an independent, locally owned dental clinic located in Richmond, Christchurch. The practice provides general and comprehensive dental services and states it is passionate about looking after smiles in the local community. The clinic highlights a comfortable environment and a focus on patient wellbeing.

The team offers a broad range of services and says it uses state-of-the-art equipment and the latest techniques. New patients are welcomed and are sent information about what to expect, including a health history form to complete beforehand. Staff describe their approach as kind, respectful and non-judgemental.

Customer feedback commonly mentions friendly, calming staff and a reassuring experience during treatment. Reviews describe clear explanations from clinicians, helpful and efficient care, and support for patients with dental anxiety. These themes suggest customers experience attentive communication and a focus on comfort during appointments.

Locally, Richmond Village Dental presents itself as a community-oriented practice with a named clinical team and a straightforward patient onboarding process. It positions comfort and respectful treatment as practical distinguishing features for people seeking dental care in Richmond, Christchurch.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Richmond Village Dental shows strong health on Google Business Listing with a score of 8.3 out of 10. The listing already provides a visible phone number and a website link, and it is claimed and verified, with an Open-for-Business status clearly displayed. The strongest current asset is the listing description and photo count, which are in good standing.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 2
    Category fitYour category set covers less of this market than half the field, so there are jobs being searched for near you that your listing is not eligible to appear in.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
8.5Strong
What customers seeWhere you rank
9:41
Tiles © Esri
Richmond Village Dental
3
Richmond Village Dental✓✓
4.8 ★★★★★ (94)
Dental clinic · Richmond (Christchurch City)2
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Discover a refreshing approach to dental care at Richmond Village Dental, your friendly local clinic. Experience the difference with our skilled and caring team, dedicated to gently guiding you through every appointment. With our state-of-the-art equipment and the latest techniques, we ensure you receive exceptional care in a comfortable environment. As a locally owned and independent practice, we're proud to serve our community and help you achieve a healthy, confident smile. Dentists Victoria McKelvey, Daniel Du, Ella Jerram, and Hygienist Kamila Khan look forward to helping you with your dental needs.

1
Google listingChristchurch dentists · 210 businesses
You are #32 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Richmond Village Dental shows a solid overall health score with room for continued improvement in customer engagement and listing momentum. The strongest takeaways are a healthy response rate that tops a quarter of peers and a solid star rating near the middle of the scale, supported by a high rating confidence and a robust review count relative to local rivals.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
  • 2
    Star ratingYour rating sits ahead of half the businesses here, so the number is not pushing anyone away.
  • 3
    Review confidenceRating and volume together put you ahead of most of this market, which means a customer sees a well-rated business with enough reviews behind it to be believed.
4 checks on your reviews. You're seeing 3 of them.
8.1Strong
What customers seeWhere you rank
9:41
Richmond Village Dental
OverviewReviewsPhotosAbout
4.8★★★★★94 reviews
5
4
3
2
12
welcoming atmosphere 11welcoming staff 10friendly team 7wisdom teeth extraction 3tooth extraction 3skilled staff 3
3How far your rating and your review count together can be trusted
R
Robin C.★★★★★ · Edited 4 months ago

Top quality service, easy relaxed appointments, teeth are better than ever, thanks Mya, Daniel, Kamila. A+++

Response from the owner1

We love hearing that your teeth are happy - ours are smiling too after reading this! Thank you for trusting us with your dental care over the last three years. Your recommendation means so much to us,...

K
Kenneth M.★★★★★ · 7 months ago

Friendly faces and questions answered clearly

Response from the owner

Thank you for your kind words Ken! We're glad to hear our team made you feel welcome and provided clear answers. We really appreciate your feedback!

Google reviewsChristchurch dentists · 210 businesses
You are #41 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Richmond Village Dental shows a very high overall health score for Maps Search, indicating strong visibility across Google Maps. The strongest finding is borough-specific visibility in Richmond, Christchurch, where the business ranks in the top 10%. A second notable strength is top-positions for multiple high-priority keywords, including cosmetic dentist in richmond and dentist in richmond.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.9Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
dental clinic
1Top three for "dental clinic" in 7 suburbs, seen in 20
1
Richmond Village Dental✓4.8 ★ (94) · Dental clinic
2
Garden City Dental4.0 ★ (248) · Dental clinic
3
Lumino The Dentists North Avon Dental Christchurch4.4 ★ (48) · Dental clinic
4
Dental on Kilmore5.0 ★ (26) · Dental clinic
Map positionsChristchurch dentists · 210 businesses
You are #23 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Richmond Village Dental shows very high health in the Citations & Social Presence area, indicating strong visibility across key profiles and directories. The strongest current performance comes from Facebook and Instagram, with outstanding activity and trust signals. A TikTok Directory listing is present, but broader platform participation remains limited. The main takeaway is to sustain top-tier profiles while expanding a few missing channels.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Healthpoint ListingWe can see your Healthpoint Listing listing (https://healthpoint.co.nz/richmond-village-dental) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 6 of them.
8.7Strong
What customers seeWhere you rank
9:41
Grichmond village dental richmond (christchurch city)
AllImagesMapsNews
Healthpointrichmond-village-dentalRichmond Village Dental | Healthpoint✓
FacebookRichmond-Village-Dental-101192788361641Richmond Village Dental | Facebook✓
InstagramrichmondvillagedentalRichmond Village Dental | Instagram✓
Tiktokdiscover/richmond-dentalRichmond Village Dental | Tiktok1
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch dentists · 210 businesses
You are #29 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 2
    People following your pageFewer people follow your page than follow half the pages here.
  • 3
    What your page says about youThere is more in your intro than in half the pages here, so a visitor has a real sense of the business before they reach the photos.
8 checks on your Facebook page. You're seeing 6 of them.
6.1Good
What customers seeWhere you rank
9:41
facebook
Richmond Village Dental | Christchurch1
183 followers 2
Welcome to Richmond Village Dental in Christchurch - Your friendly local. We are passionate about looking after the smiles in our community.3
FollowMessage
🌐 richmondvillage.dental✓
☎ +64 3-389 5923✓
PostsAboutPhotosReviews
Facebook pageChristchurch dentists · 210 businesses
You are #82 for your Facebook page
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06Your websiteMarketbase business report

Your website

Richmond Village Dental shows a solid on-page SEO health with a score of 7.4 out of 10. The site has several strengths, including a valid favicon, a small page size, no render-blocking resources, an SEO-friendly URL, and secure HTTPS. Two key findings are that the on-page SEO score is above the bottom quartile and the title/meta descriptions still need tuning to align with best practices.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 2
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
  • 3
    Links to your siteA handful of other websites link to yours, well behind most of this market.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒richmondvillage.dental✓✓
✓Favicon
1On-page score
2Separate sites linking to you
3Links to your site
Your websiteChristchurch dentists · 210 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Richmond Village Dental shows an above-average health score for website traffic, indicating stable volume and keyword footprint. The standout findings are mid-range organic traffic value and room to grow paid activity, with no measurable paid traffic yet. Attention to paid campaigns and continued organic optimisation will help shift this performance toward higher local rankings and greater visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
6.8Good
What customers seeWhere you rank
9:41
Gdentist richmond (christchurch city)
AllMapsImagesShopping
21No ads from you on any search
lumino.co.nzRichmond Dentists
www.healthpoint.co.nzRichmond Village Dental
richmondvillage.dentalRichmond Village Dental: Home

We are an independent and locally owned dental clinic … 45 North Avon Road Richmond Christchurch 8013

www.facebook.comRichmond Village Dental | Christchurch
3About 625 visits a month from search, across 51 searches
Google search and trafficChristchurch dentists · 210 businesses
You are #67 for Google search and traffic
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08Opening hoursMarketbase business report

Your hours against demand

Richmond Village Dental's opening hours show clear alignment with weekday demand, especially mid-morning and mid-afternoon on Tuesday and mid-morning Wednesday. Several popular weekend and late‑afternoon Friday slots are missed while there are no low‑demand open hours, indicating schedules are generally efficient but conservative. Focusing on selective extended hours could capture unmet Saturday and Friday demand without adding unnecessary weekday coverage.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
5.5Room to grow
What customers seeWhere you rank
9:41
Richmond Village Dental
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-6pm
Tuesday8:30am-5pm
Wednesday8:30am-6pm
Thursday8:30am-6pm
Friday8:30am-4pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch dentists · 210 businesses
You are #95 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#20of 210 Christchurch dentists
9:41
Christchurch dentistsOverall · 210 businesses
You are #20 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

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  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
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  • Real New Zealand data.Every one of the 210 dentists in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

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