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Serendipity+

Hairdresser · Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

Serendipity+

Hairdresser · Riccarton, Christchurch

Where you stand#53of 498 hair salons & barbers
Overall health9.0/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

SERENDIPITY+ is a Christchurch hair salon and head spa offering specialised scalp care alongside personalised styling. The salon combines relaxing head spa treatments and shoulder massages with microscope-assisted consultations to deliver tailored scalp advice. It maintains transparent client records and emphasizes preventive scalp healthcare to support clients' hair and overall well-being.

SERENDIPITY+ is a hair salon and head spa based in Christchurch that focuses on scalp health and relaxation. The salon advertises head spa treatments and scalp care as central services, operating from a Christchurch location and integrating Japanese scalp-care products into its offering.

Services centre on exclusive head spa treatments, shoulder massages and personalised styling. Consultations use microscopes to assess scalp condition and provide tailored advice. The salon keeps transparent records for client convenience and states a preventive-healthcare approach aimed at identifying and addressing scalp concerns early.

Customers tend to report thorough, attentive consultations and a sense of being cared for beyond basic styling. Reviews refer to detailed before-and-after scalp demonstrations, education about hair and scalp health, and consistent care from the stylist noted by name. Clients frequently mention satisfaction with cuts, colour and the overall treatment experience.

Locally, SERENDIPITY+ positions itself as a scalp-focused salon that merges relaxation with preventive care. The mix of microscope-supported assessments, ongoing client records and a focus on personalised treatment distinguishes its approach for Christchurch clients seeking both aesthetic styling and proactive scalp health support.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

This summary assesses SERENDIPITY+'s Google Business Listing health, based on the provided context. The overall health is Very High (9.3/10), indicating strong listing completeness and clarity for customers. The two key findings are: strong listing basics (website link, phone, claimed status, open status) and room to grow in photos and description depth.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 2
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
  • 3
    Description lengthYour description is one of the fuller ones in this market, which means a customer comparing you side by side has more of your case in front of them than most.
11 checks on your Google listing. You're seeing 6 of them.
8.7Strong
9:41
Tiles © Esri
1
Serendipity+✓✓
5.0 ★★★★★ (35)
Hairdresser · Riccarton2
Open 6 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Our company is dedicated to enhancing the health and well-being of those in the beauty industry. We offer exclusive head spa services combining beauty and relaxation. What sets us apart is our commitment to pampering our customers with shoulder massages and personalised styling. We use microscopes during consultations to provide tailored scalp advice and maintain transparent records for our clients' convenience. Our focus is on preventive healthcare, identifying and addressing scalp concerns early on to promote overall well-being. We aspire to be a lifeline for our customers, supporting both their beauty and health needs.

3
Google listingChristchurch hair salons & barbers · 498 businesses
You are #65 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

SERENDIPITY+ shows a very high health score and strong customer approval on Google. The overall health is 9.1 out of 10, indicating solid performance and trust among clients. The most notable finding is a top-10% star rating, reflecting high customer satisfaction, along with strong opportunities in rating confidence and response rate to further elevate standings.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
  • 2
    Review confidenceRating and volume together put you ahead of most of this market, which means a customer sees a well-rated business with enough reviews behind it to be believed.
  • 3
    Response rateYou answer nearly all your reviews, which is more than almost anyone in this market, and a customer reading the page sees a two-sided conversation rather than a scoreboard.
4 checks on your reviews. You're seeing all of them.
8.6Strong
9:41
Serendipity+
OverviewReviewsPhotosAbout
5.0★★★★★35 reviews 1
5
4
3
2
1✓
spa 12massage 11scalp 8skills 3salon 2
2How far your rating and your review count together can be trusted
P
Patrick B.★★★★★ · 2 weeks ago

Always a great experience with Hase, he shows a lot of care

Response from the owner3

Thank you so much for your review. It was really wonderful to see you again after such a long time! I’m looking forward to chatting with you again soon!!

G
Georgina W.★★★★★ · 2 weeks ago

Hase is amazing! He really took the time to hear what I was wanting to achieve and educated me around hair and scalp health throughout. Such a lovely guy and I love the cut and colour. Will definitely go back for a head spa one day. The sal...

Response from the owner

Thank you so much for visiting us the other day! I’m so happy to hear that you were satisfied with your experience. Please feel free to reach out anytime if you have any questions or would like sug...

Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #70 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The maps performance health for SERENDIPITY+ is very low, at 0.4 out of 10, indicating limited visibility in Google Maps. The business already appears in some broader queries, but there is room to grow. Top keywords show strength in local hair and beauty terms in Riccarton and Fendalton, suggesting focus areas for improvement.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
0.6Room to grow
9:41
1234Tiles © Esri
1Seen in 1 search across Christchurch, top three in none
1
Lavande Hair & Beauty4.8 ★ (78) · Hairdresser
2
Elegant Beauty & Brows4.8 ★ (1,135) · Hairdresser
3
ProfessioNAIL Westfield Riccarton5.0 ★ (4) · Hairdresser
4
POSH Face & Body4.7 ★ (125) · Hairdresser
↓
Serendipity+2Further down, below the first results
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #469 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Serendipity+ shows a solid health score with strengths in social profiles. The business benefits from strong Instagram and Facebook presence, indicating high trust and active engagement. Opportunities lie in expanding TikTok, Fresha, Yellow directories to improve reach and visibility, currently missing or underperforming in those areas.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
6.5Good
9:41
Gserendipity+ riccarton
AllImagesMapsNews
Facebook61550787177748Serendipity+ | Facebook✓
Instagramserendipity_headspaSerendipity+ | Instagram✓
Tiktokdiscover/serendipity-head-spa-christchurchSerendipity+ | Tiktok1
TiktokNo account found1
YellowNo listing found2
FreshaNo listing found3
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #173 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 2
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 3
    People following your pageFewer people follow your page than follow half the pages here.
9 checks on your Facebook page. You're seeing 6 of them.
4.4Room to grow
9:41
facebook
people1
297 followers 3
Empowering Wellness Through Beauty & Health��Head Spa & Styling �Microscope Backed Scalp �
FollowMessage
★ 3 reviews · recommended 2
🌐 serendipity-plus.nz✓
☎ +64 210 870 6642✓
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #279 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Serendipity+ shows very strong on-page SEO health with a score in the top tier. The key findings show an excellent meta description length, a valid favicon, fast load times under 3 seconds, and a compact page size. The most important opportunities relate to title tag length, a more SEO-friendly URL, and removing frames to improve indexing.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    On-page scoreFew sites in this market clear these checks as completely as yours: fast to open, readable, and accurate about itself to Google and to the person who lands on it.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.

Top three opportunities

  • 1
    Separate sites linking to youOnly a handful of separate websites link to yours, well behind most of this market.
  • 2
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 3
    Page titleYour home page headline does not fit the space a search result gives it, so a searcher sees either a half-empty line or one that trails off before your name arrives.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒serendipity-plus.nz✓
✓On-page score
✓Meta description
1Separate sites linking to you
2The shape of your link profile
3Page title
Your websiteChristchurch hair salons & barbers · 498 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

SERENDIPITY+ shows a healthy website traffic stance with a score of 7.3 out of 10. Organic traffic value sits mid-range and organic rankings are improving, but attention is needed on paid search activity. The top opportunities focus on initiating a small, targeted paid campaign and improving landing pages, while continuing content and technical optimisations to lift organic visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
7.2Good
9:41
Ghair salon oceanic canterbury region
AllMapsImagesShopping
21No ads from you on any search
www.yelp.comTOP 10 BEST Hair Salons in Christchurch, New Zealand
smokeandmirrors.nzSmoke And Mirrors Hair Lounge
www.serendipity-plus.nzHase (Tatsushi Hasegawa)

Discover Japanese head spa therapy in Christchurch. Enjoy a free scalp check and a deeply relaxing, health-focused experience in a serene setting.

www.facebook.comHi everyone, A good hairdresser to recommend in ...
3About 295 visits a month from search, across 102 searches
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #141 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

SERENDIPITY+ shows strong alignment with local demand at key mid-day peaks: open on Tuesday 11-12 and on Saturday 11-1, which cover the salon's busiest search windows. However, the salon is closed through Monday mid-day (11am-3pm) when demand is high, representing a clear missed opportunity. Total weekly hours are 51 with no low-demand open hours, so current scheduling is generally efficient.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.2Strong
9:41
Serendipity+
OverviewReviewsPhotosAbout
Hours 1
MondayClosed
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-6pm
Friday9am-6pm
Saturday10am-6pm
Sunday10am-5pm
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #88 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#53of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #53 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 498 hair salons & barbers in Christchurch, checked - not a guess from overseas.
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