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Symonds Street Dental Centre

Dental clinic · Auckland City Centre, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Symonds Street Dental Centre

Dental clinic · Auckland City Centre, Central Auckland

Where you stand#104of 277 dentists
Overall health6.3/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Symonds Street Dental Centre is a dental clinic in Grafton, Auckland, operating in the heart of the city for over 60 years and at its current location since 1994. It provides a complete range of dental services, using modern technology and materials in a relaxed, comfortable environment. Customers describe the team as professional, welcoming and attentive.

Symonds Street Dental Centre is a dental clinic in Grafton, Auckland, operating in the heart of the city for over 60 years and at its current location since 1994. The clinic provides a complete range of dental services for local customers and clients.

Its approach includes the use of modern technology and materials, with treatment delivered in a comfortable setting. The clinic also offers interest-free finance on treatments over $200, helping customers manage eligible treatment costs.

Review themes describe a professional, cheerful and welcoming team, with customers noting clear communication, efficient appointments and attentive care. Reviews also mention positive experiences with diagnosis and treatment, including implant procedures, with customers describing treatment as comfortable and the team as clinically experienced.

Symonds Street Dental Centre combines a long-established Auckland location with broad dental services, contemporary equipment and a relaxed clinic environment. Its central Grafton setting and the team-focused experience described by customers are practical features of its local offering.

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01Google listingMarketbase business report

Your Google listing

Symonds Street Dental Centre has a high Google Business Listing health score of 7.2 out of 10. The listing is claimed, active, and includes the business name, phone number and website link, giving customers clear ways to find and contact the clinic. The main opportunity is to expand the description with more specific services and reasons to choose the business, while keeping photos current.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 2
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 3
    Category fitYour category set is one of the better-fitted in this market, so you are eligible for nearly every search happening around you.
11 checks on your Google listing. You're seeing 6 of them.
7.2Good
9:41
Tiles © Esri
2
Symonds Street Dental Centre✓✓
4.9 ★★★★★ (237)
Dental clinic · Auckland City Centre3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Our Dental Clinic has been operating in the heart of Auckland for over 60 years, being in the current location since 1994. Everyone notices a beautiful confident smile. By offering a complete range of dental services we can provide you with the ability to smile with confidence and feel fantastic. Using state of the art technology and materials we aim to provide you with the highest quality dental care in a relaxing comfortable environment.

1
Google listingCentral Auckland dentists · 277 businesses
You are #77 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Symonds Street Dental Centre has a very high Google review health score of 8.8 out of 10. Its strong rating confidence and deep review bank give customers a reliable view of the clinic's reputation. The main priorities are to maintain the current response rate and build ongoing review volume, helping protect the star rating over time.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top two opportunities

  • 1
    Response rateYou answer more of your reviews than the middle of this market, so a customer scrolling your page mostly finds you there.
  • 2
    Star ratingYour rating is higher than most of this market, and it is the first thing a customer reads about you.
4 checks on your reviews. You're seeing all of them.
8.8Strong
9:41
Symonds Street Dental Centre
OverviewReviewsPhotosAbout
4.9★★★★★237 reviews ✓
5
4
3
2
12
hygienist 36pricing 15clear explanations 10welcoming staff 6gentle staff 5friendly atmosphere 5
✓How far your rating and your review count together can be trusted
R
Rosemary A.★★★★★ · Edited 4 days ago

I really appreciate the excellent care & attention and overall service when I go to Symond St Dental. They are cheerful and very professional and would have no hesitation in recommending this Clinic.

Response from the owner1

Thanks Rosemary. We appreciate the time you've taken to leave a review. It's always a pleasure to see you at the clinic

M
Monica Y.★★★★★ · Edited 5 days ago

Everything went very smoothly and I experienced no discomfort at all. The implant procedure was very successful, and the wound was very clean and neat. Karl is highly skilled and experienced. I’m very happy with the whole experience and wou...

Response from the owner

Thank you Monika. We're really happy the procedure was a good experience for you.

Google reviewsCentral Auckland dentists · 277 businesses
You are #34 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Symonds Street Dental Centre has a high Maps search health score of 7.4 out of 10. Its strongest result is broad visibility across surrounding Auckland suburbs, with first or second positions for several dental hygienist, clinic and dental service searches. The main opportunity is to strengthen visibility in nearby Grafton searches, where the business already appears more often than the suburb's middle.

Strengths

  • ✓
    Maps visibility across the city groupThere is no wider Maps reach available to a business at your address - you appear across more of the surrounding suburbs than anyone in this market.

Top opportunity

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
7.4Good
9:41
1234Tiles © Esri
✓Top three for "dental hygienist" in 6 suburbs, seen in 23
1
Lumino the Dentists Auckland Central4.5 ★ (126) · Dental clinic
2
Smile Dental Queen Street4.7 ★ (1,283) · Dental clinic
3
City Dental Lounge5.0 ★ (110) · Dental clinic
4
Symonds Street Dental Centre14.9 ★ (237) · Dental clinic
Map positionsCentral Auckland dentists · 277 businesses
You are #72 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Symonds Street Dental Centre has an Average citations and social presence health score of 5.3 out of 10. The main gaps are the absence of active Instagram and TikTok profiles, along with missing ServiceFinder and Yellow listings. Facebook appears strongly in search, but links from the business's website and Google listing would help confirm and connect the profile.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Having a Facebook page at allyour Facebook Profile page surfaces strongly in search, which is how we found it - but nothing you control points at it.
15 checks on your listings and social. You're seeing 3 of them.
5.4Room to grow
9:41
Gsymonds street dental centre auckland city centre
AllImagesMapsNews
Facebook100065269459868Symonds Street Dental Centre | Facebook3
Healthpointgrafton-dental-careSymonds Street Dental Centre | Healthpoint
InstagramNo account found1
TiktokNo account found2
YellowNo listing found
Listings and socialCentral Auckland dentists · 277 businesses
You are #128 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointYour website
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05Facebook pageMarketbase business report

Your Facebook page

Symonds Street Dental Centre's Facebook page is above average, with a health score of 5.9 out of 10. Customers can reach the clinic by phone, email and street address, and the page links to the business's own domain. The main gaps are 139 followers, only 2 recommendations, and a Facebook-generated page address that gives customers no clear business name.

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 2
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 3
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
9 checks on your Facebook page. You're seeing 6 of them.
5.6Room to grow
9:41
facebook
Symonds Street Dental Centre | Auckland2
139 followers 1
73 Symonds Street,Auckland,New Zealand,Tel: 09 379 7380,Fax: 09 379 [email protected] Friday 7:30am-4:00pm(Thursday 7:30am-6pm)
FollowMessage
★ 2 reviews · recommended 3
🌐 justsmile.co.nz✓
☎ +64 9-379 7380✓
PostsAboutPhotosReviews
Facebook pageCentral Auckland dentists · 277 businesses
You are #122 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.
  • ✓
    Content lengthYour home page carries enough written text for Google to work out what you sell and for a visitor to answer their own question without ringing.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    Page titleThere is no headline set on your home page, so the clickable blue line in a search result falls back to your domain name or a scrap of code.
  • 3
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠justsmile.co.nz
✓Favicon
✓Page file size
✓Content length
1Meta description
2Page title
3On-page score
Your websiteCentral Auckland dentists · 277 businesses
Checked on
Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
5.8Room to grow
9:41
Gdentist stonefields
AllMapsImagesShopping
21No ads from you on any search
www.stonemed.co.nzStonefields Medical Centre
www.glowdental.co.nzDirectories Where We Can Be Found - Glow Dental
justsmile.co.nzSymonds Street Dental Centre

09 379 7380 / [email protected] ... 73 Symonds Street, Grafton, Auckland, New Zealand, 1010. If you are coming by car we have free parking below the surgery - ... Read more

3About 213 visits a month from search, across 138 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #117 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

The business covers 66% of the week's customer traffic, but its hours point away from some demand. Saturday 9am to 3pm finds customers at a closed door during the market's busiest period. Extending Saturday service from 9am to 1pm would let customers arrive and be served when demand is strongest.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
4.0Room to grow
9:41
Symonds Street Dental Centre
OverviewReviewsPhotosAbout
Hours 1
Monday7:30am-5pm
Tuesday7:30am-5pm
Wednesday7:30am-4pm
Thursday7:30am-6pm
Friday7:30am-2pm
SaturdayClosed
SundayClosed
Popular times Sunday · Auckland City Centre
9a10a11a12p1p2p3p4p5p
When people in Auckland City Centre look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #166 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews2 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#104of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #104 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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