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The Beauty & Lash Studio

Beauty salon · Redwood, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

The Beauty & Lash Studio

Beauty salon · Redwood, Christchurch

Where you stand#356of 570 beauty businesses
Overall health3.8/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

The Beauty & Lash Studio is a beauty salon in the Redwood suburb of Christchurch offering eyelash extensions, brow work and similar studio services. Run by Brittany and Christine, the studio is known locally for professional, gentle service and a relaxed client experience that emphasises personal care and attention to detail.

The Beauty & Lash Studio is a beauty salon based in Redwood, Christchurch, specialising in eyelash extensions, brow services and other studio beauty treatments. The salon is operated by Brittany (Britt) and Christine and serves local clients in the Christchurch area.

Services mentioned by clients include classic eyelash extensions, brow work and a service described as a permanent bracelet. The studio's team is presented as skilled in their respective services, with clients noting specific treatments by name and returning for repeat appointments.

Clients commonly describe feeling comfortable and well looked after during appointments, citing professional, gentle and patient staff. Reviews highlight personal attention from Brittany and Christine, and many clients report positive outcomes such as enjoying their lashes, brows or other treatments and returning for more services.

Locally, The Beauty & Lash Studio is distinguished by a small-team, personalised approach to beauty services in Redwood. The studio's steady stream of positive client comments and emphasis on care and attention contribute to its local reputation among Christchurch customers seeking lashes, brows and related treatments.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

The Beauty & Lash Studio shows a very low Google Business health, with room for critical improvement in listing ownership, contact details and description. Current strengths include a live open status, a listing title, a website link, a complete address and a main image. Addressing claimed status and adding more photos will help attract local clients.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    PhoneYour listing has no phone number, so the call button a customer expects to tap is not there and the ones in a hurry ring someone else.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
1.1Room to grow
9:41
Tiles © Esri
The Beauty & Lash Studio1✓
Own this business?
5.0 ★★★★★ (25)
Beauty salon · Redwood
Open 2 days ✓
Directions Website 2✓
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch beauty · 570 businesses
You are #509 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Beauty & Lash Studio shows a healthy performance on Google reviews, with a top-10% star rating and improving engagement. Key findings include a stellar star rating and a steady rise in total reviews and response effort, which reinforces trust among existing and potential clients.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
  • 2
    Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
  • 3
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
4 checks on your reviews. You're seeing all of them.
6.2Good
9:41
The Beauty & Lash Studio
OverviewReviewsPhotosAbout
5.0★★★★★25 reviews 2
5
4
3
2
1✓
lash extensions 4welcoming environment 2permanent bracelet 2skin 2
3How far your rating and your review count together can be trusted
W
Will L.★★★★★ · 4 months ago

Got my first permanent bracelet there!!! Absolutely loved it! Christine was really patient and nice 😊. Will get some more bracelets and have some nice photos soon

Response from the owner1

Thanks so much! 🥰 So glad you love your bracelet and I can’t wait to see you back for more

J
Janine M.★★★★★ · a year ago

Zhane was absolutely incredible. I initially booked the wrong time and she was so kind to squeeze me in on the day I needed. She did such a good job on my lashes and made me feel very comfortable.

Response from the owner

Thank you so much for your lovely review! I’m so glad Zhane could accommodate you and make your experience seamless. She truly goes above and beyond to ensure every client feels comfortable and leaves...

Google reviewsChristchurch beauty · 570 businesses
You are #219 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Beauty & Lash Studio shows a healthy Google Maps presence, with a health score of 8.4 out of 10. This indicates strong visibility and solid local awareness among potential customers. Top opportunities focus on broadening reach across multiple local suburbs and maintaining momentum to solidify position among top performers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.0Strong
9:41
1234Tiles © Esri
2Top three for "eyelash salon" in 4 suburbs, seen in 33
1
The Beauty & Lash Studio15.0 ★ (25) · Beauty salon
2
Lucy Jane Beauty5.0 ★ (6) · Beauty salon
3
Homegrown Beauty & Nails5.0 ★ (4) · Beauty salon
4
Lash Boutique4.9 ★ (135) · Beauty salon
Map positionsChristchurch beauty · 570 businesses
You are #113 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The Beauty & Lash Studio shows an overall health of 5.5 out of 10, indicating average presence across social platforms and directories. The strongest points are a "very high" trust Facebook profile and a solid Fresha listing, with a maintained LinkedIn Company page that supports brand credibility. Key improvement areas include missing TikTok, limited Neighbourly exposure, and a basic NoSecretSalon profile.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    LinkedIn CompanyWe can see your LinkedIn Company listing (https://linkedin.com/company/the-beauty-lash-studio) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Instagram Profileyour Instagram Profile page surfaces strongly in search, which is how we found it, though nothing you control points at it.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
4.6Room to grow
9:41
Gthe beauty & lash studio redwood
AllImagesMapsNews
LinkedInthe-beauty-lash-studioThe Beauty & Lash Studio | LinkedIn✓
Freshalp/en/bt/eyebrows-and-lashes/in/nz-christchurch/redwoodThe Beauty & Lash Studio | Fresha
Yelpbella-lash-and-beauty-bar-redwood-city-4The Beauty & Lash Studio | Yelp
FacebookthebeautyandlashstudioFound through search, not linked from anything you own✓
InstagramthebeautyandlashstudioFound through search, not linked from anything you own2
Tiktokdiscover/amanda-edgeware-lashThe Beauty & Lash Studio | Tiktok1
TiktokNo account found1
YellowNo listing found3
LinkedInNo listing found✓
Listings and socialChristchurch beauty · 570 businesses
You are #311 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokLinkedInFreshaYelpYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 2
    People following your pageFewer people follow your page than follow half the pages here.
  • 3
    Where your page link pointsThe link on your page sends people to another feed or a links page rather than to a site of your own, so someone chasing a price ends up one more tap from the answer and scrolls until the errand is forgotten.
9 checks on your Facebook page. You're seeing 6 of them.
2.4Room to grow
9:41
facebook
thebeautyandlashstudio✓
373 followers 2
Based in Redwood, this cozy and relaxing studio offers all your beauty needs to help you look and feel your best ✨
FollowMessage
★ 2 reviews · recommended 1
🌐 linktr.ee/thebeautyandlashstudio3
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #433 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
9:41
🔒gettimely.com132
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
9:41
G
AllMapsImagesShopping
No ads from you on any search
The Beauty & Lash StudioNot in these results
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

The Beauty & Lash Studio's opening hours partly match local demand: 32 well-aligned peak hours include Tuesday 10-11am, Tuesday 11am, Wednesday 2-3pm and Saturday 1pm, so core daytime demand is covered. However the studio is closed during several popular windows-Thursday 3-6pm and Saturday 2pm-creating clear missed opportunities. No low-demand open hours were identified, suggesting no obvious wasted time.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
3.7Room to grow
9:41
The Beauty & Lash Studio
OverviewReviewsPhotosAbout
Hours 1
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday12pm-6pm
Saturday10:30am-2pm
SundayClosed
Opening hoursChristchurch beauty · 570 businesses
You are #362 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#356of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #356 overall
Open my free 7 days →
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