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The Dog Groomer

Pet groomer · Christchurch Centre, Christchurch

What your customers see when they look for you, and where that puts you among 79 Christchurch pet grooming businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch pet grooming · 79 businesses
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Executive summaryExclusive Marketbase business report

The Dog Groomer

Pet groomer · Christchurch Centre, Christchurch

Where you stand#7of 79 pet grooming businesses
Overall health9.2/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

The Dog Groomer is a pet grooming salon in Christchurch Central City led by Master Groomer JR Alcantara. It provides full-service dog and cat grooming with cage-free handling and a focus on coat health. Services include breed-specific haircuts, professional washing and de-shedding, nail care and trimming, and easy online or phone bookings.

The Dog Groomer operates from Christchurch Central City and offers professional pet grooming for dogs and cats. The salon is led by Master Groomer JR Alcantara and is known for providing cage-free grooming in a central location at 292A Kilmore Street.

Services listed by the salon include full-service grooming, professional washing and de-shedding, breed-specific haircuts and trimming, and nail care and clipping. The business also references daycare and accepts a wide range of breeds, including doodles and other popular types, with bookings available online or by phone.

Customers tend to comment on the quality of grooming results and on pets appearing happy or excited to arrive, reflecting the cage-free approach. Several reviews praise transformations and the skill of the grooming team, while other feedback notes inconsistent outcomes and occasional customer-service or communication issues. Responses from the owner appear frequently in review threads.

Locally, The Dog Groomer distinguishes itself by advertising more than 30 years of certified international experience through its lead groomer and by promoting a cage-free philosophy. It positions itself as a central-city option for customers seeking breed-specific grooming, coat maintenance services and flexible booking for both dogs and cats.

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01Google listingMarketbase business report

Your Google listing

The Dog Groomer's Google Business Listing shows a very high health score with strong profile basics in place, including claimed status, a phone number and a website link. The key finding is that listing photos are strong and above average for the local area, contributing to visibility.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
  • 2
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 5 of them.
9.9Strong
9:41
Tiles © Esri
2
The Dog Groomer✓✓
3.8 ★★★★★ (133)
Pet groomer · Christchurch Centre1
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Searching for award-winning Dog Grooming in Christchurch? The Dog Groomer in Christchurch Central City is the premier choice, delivering comprehensive, professional dog grooming services. Led by Master Groomer JR Alcantara, with over 30 years of certified international expertise, your pet receives an unmatched pedigree of care. We specialise in cage-free comfort for all dog breeds. Our expert services include: Full Service Grooming Professional Washing & De-Shedding Breed-Specific Haircuts & Trimming Nail Care & Clipping, and more. Experience the difference 30+ years of expertise makes for superior coat health and exceptional results. Book your next professional dog grooming appointment easily via our website or by phone.

Google listingChristchurch pet grooming · 79 businesses
You are #2 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Dog Groomer shows an above-average health score of 7.1 out of 10 on Google reviews, indicating solid overall performance and room to grow. The most notable findings are strong listing engagement, with a top-quartet review count and excellent response rate, and steady rating progress. Continued focus on consistent service quality will help climb higher.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Response rateYou answer more of your reviews than the middle of this market, so a customer scrolling your page mostly finds you there.
4 checks on your reviews. You're seeing 3 of them.
7.4Good
9:41
The Dog Groomer
OverviewReviewsPhotosAbout
3.8★★★★★133 reviews
5
4
3
2
12
anxious dog 3trims 3shaved face 3difficult dogs 2friendly owner 2relaxed atmosphere 2
1How far your rating and your review count together can be trusted
D
Deb S.★★ · 2 weeks ago

Satisfactory groom, Poor customer service. I dropped a client's dog off for a groom today. She had prepaid in person a few days earlier and gave me the receipt if needed. On pickup, I confirmed the owner had paid. The groomer stated she had...

Response from the owner3

Hi Deb, Sorry, you felt I was unfriendly. You showed me a screen shot and I thought is was a bank transfer. You never told me the owner came in last week in person to prepay. So, I looked up i...

D
Dan W.★★★★★ · Edited a month ago

My little Missy loves coming to get groomed here. Excited to arrive and happy when I pick her up looking very smart. Highly recommend.

Response from the owner

Thank you, Dan. Knowing Missy is excited to arrive and happy when you pick her up is the greatest compliment to our cage-free philosophy. We’re thrilled to provide great grooming experiences every tim...

Google reviewsChristchurch pet grooming · 79 businesses
You are #21 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Dog Groomer shows a high overall health on Google Maps searches, with a score of 8.4 out of 10. This indicates strong visibility across city-wide queries and solid presence in the core suburb. Top opportunities focus on expanding performance beyond the current levels and maintaining momentum in the borough results to reach the top ranks.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.2Strong
9:41
1234Tiles © Esri
1Top three for "pet groomer" in 3 suburbs, seen in 30
1
The Dog Groomer✓3.8 ★ (133) · Pet groomer
2
Pooch Loves Grooming4.5 ★ (8) · Pet groomer
3
Pawsome Mobile Pet Grooming4.9 ★ (19) · Pet groomer
4
Dear Groomer - Eco-conscious Pet Groomer0.0 ★ (0) · Pet groomer
Map positionsChristchurch pet grooming · 79 businesses
You are #15 for map positions
See how to fix it →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The overall health is high at 7.7 out of 10, indicating a strong social and directory presence for The Dog Groomer. The most impactful findings are the outstanding Instagram and Facebook profiles, which demonstrate high trust and consistent branding. Opportunities lie in expanding presence on TikTok, Yellow Directory, Tiktok Directory, Neighbourly Directory and LinkedIn Company.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    DogPack ServiceWe can see your DogPack Service listing (https://dogpackapp.com/the-dog-groomer-christchurch) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
8.1Strong
9:41
Gthe dog groomer christchurch centre
AllImagesMapsNews
FacebookthedoggroomernzThe Dog Groomer | Facebook✓
Instagramthedoggroomer.nzThe Dog Groomer | Instagram✓
DogPack Servicethe-dog-groomer-christchurchThe Dog Groomer | DogPack Service✓
Freshathe-dog-groomer-ltd-christchurch-292-kilmore-street-kz9lvgorThe Dog Groomer | Fresha
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch pet grooming · 79 businesses
You are #16 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokDogPack ServiceFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top two opportunities

  • 1
    People following your pageMore people follow your page than most in this market, which means a post can travel past your own customers when one of them shares it into a local group.
  • 2
    What your page says about youYour intro carries more detail than most pages in this market and is doing the work of a short landing page for the visitors who never reach your website.
8 checks on your Facebook page. You're seeing 5 of them.
10.0Strong
9:41
facebook
thedoggroomernz✓
1.2K followers 1
J.R. is an internationally respected groomer that loves animals. Pop in to our new premesis and have a chat. https://www.fresha.com/book-now/the-dog-groomer-ltd-dy7om2vw/all-offer?share&pId=2575079...2
FollowMessage
🌐 thedoggroomer.nz✓
☎ +64 22 317 4286✓
PostsAboutPhotosReviews
Facebook pageChristchurch pet grooming · 79 businesses
You are #1 for your Facebook page
See how to fix both →
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Facebook
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06Your websiteMarketbase business report

Your website

The Dog Groomer shows solid on-page SEO health with a 7.9 out of 10, indicating strengths in technical setup and content signals while leaving room for precise refinements. Key strengths include a valid favicon, relevant meta description and title tag, no render-blocking resources, and an SEO-friendly URL, which together support clear visibility and smoother loading for customers.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 3
    The shape of your link profileYour links come from fewer separate sites than most profiles the size of yours.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒thedoggroomer.nz✓✓
✓Favicon
1On-page score
2Meta description
3The shape of your link profile
Your websiteChristchurch pet grooming · 79 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

The Dog Groomer's website traffic health is strong, with an overall health score of 8.1 out of 10. Organic traffic remains solid in the 50-75% local percentile, while paid activity is not yet measurable. Immediate focus should be on launching a small, targeted paid campaign and maintaining steady organic growth through content and backlinks.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
8.5Strong
9:41
Gpet grooming christchurch centre
AllMapsImagesShopping
321No ads from you on any search
thedoggroomer.nzThe Dog Groomer | Pet Grooming Christchurch

The Dog Groomer, located in Christchurch. Mon to Fri 7:30 - 5:30 Mobile 022 317 4286 292A Kilmore Street, Christchurch Central City, Christchurch 8011 … a free ...

angelsgrooming.co.nzAngels Grooming Parlour Christchurch
About 3,818 visits a month from search, across 233 searches
Google search and trafficChristchurch pet grooming · 79 businesses
You are #13 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

The Dog Groomer's opening hours mostly align with local demand in late-afternoon weekdays, with strong matches on Tuesday, Wednesday and Thursday afternoons. There are clear missed opportunities on Wednesday and Thursday evenings and Sunday late morning to mid-afternoon when searches are high but the salon is closed. No hours are open during low-demand windows, so adding a few targeted evening or Sunday slots could increase bookings without creating waste.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
3.6Room to grow
9:41
The Dog Groomer
OverviewReviewsPhotosAbout
Hours 1
Monday8am-5pm
Tuesday8am-5pm
Wednesday7:30am-5pm
Thursday8am-5pm
Friday8am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch pet grooming · 79 businesses
You are #51 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#7of 79 Christchurch pet grooming businesses
9:41
Christchurch pet groomingOverall · 79 businesses
You are #7 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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