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The Oaks Care Centre and Village Sockburn

Retirement community · Sockburn, Christchurch

What your customers see when they look for you, and where that puts you among 96 Christchurch retirement villages.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch retirement villages · 96 businesses
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Executive summaryExclusive Marketbase business report

The Oaks Care Centre and Village Sockburn

Retirement community · Sockburn, Christchurch

Where you stand#8of 96 retirement villages
Overall health9.3/10across the eight areas

Going well

08Opening hours9.405Facebook page9.201Google listing8.907Google search and traffic6.704Listings and social6.3

Where we can help

03Map positions5.502Reviews2.606Your website-
How AI describes youMarketbase business report

What AI tells people about you

The Oaks Care Centre and Village in Sockburn, Christchurch provides retirement living and aged care, offering two‑bedroom independent living villas and a range of rooms from standard to premium, including Care Suites. Set among gardens on Main South Road, it emphasises compassionate, community-oriented care and convenience to shops and public transport for residents and visiting family.

The Oaks Care Centre and Village is a retirement village and aged care provider located in Sockburn, Christchurch, on Main South Road. It offers both retirement living and aged care options within a garden setting close to shops and public transport.

Retirement living includes two‑bedroom independent living villas, while aged care options range from standard rooms to premium rooms and larger Care Suites. The property notes convenient access for visitors and presents a mix of accommodation types to suit varying care needs.

Review themes show customers often mention friendly, caring staff and a welcoming approach from the team. Several recent comments highlight swift help with respite care and clear communication with families, while others note proximity to community amenities such as church, library and shops.

Locally, The Oaks is positioned as a neighbourhood retirement option with gardened grounds and easy road access on Main South Road. Its combination of independent villas, varied aged care rooms and a community-facing location is a practical choice for people seeking familiar local connections and multiple care levels in one site.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

The Oaks Care Centre and Village Sockburn shows a healthy Google Business Listing with a strong health score and solid fundamentals. Key strengths include verified ownership, a live open-for-business status, and accessible contact details plus a website link. The overall health score of 8.6 out of 10 indicates good completeness and optimisation for attracting local customers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 2
    Description lengthYour description is one of the fuller ones in this market, which means a customer comparing you side by side has more of your case in front of them than most.
11 checks on your Google listing. You're seeing 5 of them.
8.9Strong
What customers seeWhere you rank
9:41
Tiles © Esri
The Oaks Care Centre and Village Sockburn
1
The Oaks Care Centre and Village Sockburn✓✓
3.7 ★★★★★ (13)
Retirement community · Sockburn
Open 7 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

The Oaks Care Centre and Village, located in the heart of Sockburn, provides exceptional retirement living and aged care services in Christchurch. We offer two-bedroom independent living villas, ideal for those seeking a comfortable and secure lifestyle. Our aged care options include a range of rooms, from standard to premium, including spacious Care Suites tailored to meet individual needs. With compassionate care and a welcoming community, The Oaks is dedicated to enhancing quality of life for our residents. Visit us today to discover a supportive environment where independence and care go hand in hand.

2
Google listingChristchurch retirement villages · 96 businesses
You are #11 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Oaks Care Centre and Village Sockburn shows a low overall health in Google review metrics, with a 2.4/10 health score. The business has started collecting reviews, with some response activity and a solid base of customer feedback that signals trust. The key opportunity is to continuously grow review volume while maintaining reasonable response rates to build confidence.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing 3 of them.
2.6Room to grow
What customers seeWhere you rank
9:41
The Oaks Care Centre and Village Sockburn
OverviewReviewsPhotosAbout
3.7★★★★★13 reviews
5
4
3
2
11
friendly staff 5
2How far your rating and your review count together can be trusted
S
Sue W.★ · Edited 2 years ago

I left a scathing review about 8 months ago. Since then things got worse. I spoke to the regional manager. I got a lot of platitudes. My mother-in-law started getting pain behind her ribs. The nurse practitioner diagnosed a muscle strain an...

Response from the owner3

Hello Sue. We want to make sure all our residents and their friends and family are happy with the care we provide. Please contact us on [email protected] or 0800 333 688 so we can talk t...

A
Ajin J.★ · 4 years ago

Think before selection of this place…

Response from the owner

Hi Ajin, Oceania takes any feedback very seriously and we would like the opportunity to further discuss your concerns as above. Please get in touch with our team on 0800 333 688 or enquiry@oceaniaheal...

Google reviewsChristchurch retirement villages · 96 businesses
You are #71 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Oaks Care Centre and Village Sockburn shows a modest overall health score in Google Maps search exposure, indicating steady visibility with room to improve. Top opportunities focus on lifting aggregate map results and tightening performance in the local suburb/borough, where the business already sits in the top quartile. Strength lies in strong rankings for key local terms.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
5.5Room to grow
What customers seeWhere you rank
9:41
1Tiles © Esri
retirement community
1Top three for "retirement community" in 2 suburbs, seen in 9
1
The Oaks Care Centre and Village Sockburn✓3.7 ★ (13) · Retirement community
Map positionsChristchurch retirement villages · 96 businesses
You are #44 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The Oaks Care Centre and Village Sockburn shows solid health in its social presence with a 7.2/10 score, indicating healthy trust levels overall. Strengths include an outstanding Facebook profile and an active LinkedIn Company listing, which support credibility and reach. Key opportunities focus on expanding Instagram, TikTok, LinkedIn, Neighbourly, and TikTok Directory listings for broader visibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    LinkedIn CompanyWe can see your LinkedIn Company listing (https://linkedin.com/company/oceania-healthcare-nz) found via: Your website.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
20 checks on your listings and social. You're seeing 5 of them.
6.3Good
What customers seeWhere you rank
9:41
Gthe oaks care centre and village sockburn sockburn
AllImagesMapsNews
FacebookoceaniahealthcareThe Oaks Care Centre and Village Sockburn | Facebook✓
LinkedInoceania-healthcare-nzThe Oaks Care Centre and Village Sockburn | LinkedIn✓
Eldernet Providerthe-oaksThe Oaks Care Centre and Village Sockburn | Eldernet Provider
Age Concernthe-oaks-senior-care-centreThe Oaks Care Centre and Village Sockburn | Age Concern
The Community Venuesavor-comfort-at-the-oaks-care-centre-christchurchThe Oaks Care Centre and Village Sockburn | The Community Venue
Village Guidethe-oaks-retirement-villageThe Oaks Care Centre and Village Sockburn | Village Guide
Aged AdvisorThe-Oaks-Rest-Home-And-Village-Sockburn-ChristchurchThe Oaks Care Centre and Village Sockburn | Aged Advisor
Healthpointoceania-healthcare-the-oaksThe Oaks Care Centre and Village Sockburn | Healthpoint
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
LinkedInNo listing found✓
Listings and socialChristchurch retirement villages · 96 businesses
You are #36 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokLinkedInEldernet ProviderAge ConcernYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    What your page says about youFew intros in this market run as full as yours, and it sits close to the limit that length has stopped being a lever.

Top two opportunities

  • 1
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
8 checks on your Facebook page. You're seeing 5 of them.
9.2Strong
What customers seeWhere you rank
9:41
facebook
Oceania✓
4.8K followers 2
Together with you, we’re transforming the retirement and aged care experience and redefining what it means to live in a Village – ensuring that this is a stage of life to be enjoyed, with purpose and...✓
FollowMessage
🌐 oceaniahealthcare.co.nz✓
PostsAboutPhotosReviews
Facebook pageChristchurch retirement villages · 96 businesses
You are #9 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

The Oaks Care Centre and Village Sockburn's on-page SEO health is very strong, with a 9.3 out of 10 score. Key highlights include an excellent title tag, a valid favicon, and a relevant meta description, as well as fast page load times and secure content. The main opportunities lie in refining the meta description length, reducing text-to-page size, removing frames, and addressing render-blocking resources.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Page titleYour home page headline fits a search result exactly, so the whole line reads to someone scanning a page of results rather than cutting off mid-phrase.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    The shape of your link profileYour links come from fewer separate sites than most profiles the size of yours.
  • 2
    Separate sites linking to youMore separate websites link to you than half the businesses here, so a reasonable spread of places vouch for you.
  • 3
    Domain Age ScoreYour domain has been registered longer than the newest sites here but is still younger than most.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠oceaniahealthcare.co.nz3✓
✓Page title
✓Favicon
1The shape of your link profile
2Separate sites linking to you
Your websiteChristchurch retirement villages · 96 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

The Oaks Care Centre and Village Sockburn shows a health score of 6.8 out of 10 for website traffic, indicating above-average performance overall. The strongest signals are in paid traffic and organic traffic value within mid to upper percentile ranges; opportunities lie in refining paid spend and expanding organic reach through consistent content and backlinks.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsYour paid search activity is smaller than most businesses advertising here.
  • 2
    Monthly ad visitsYou are getting a small number of visitors from paid search, fewer than most businesses advertising here.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth more than half the businesses here, so a real share of your enquiries cost nothing to acquire.
6 checks on your search and traffic. You're seeing 3 of them.
6.7Good
What customers seeWhere you rank
9:41
Gretirement village sockburn
AllMapsImagesShopping
oceaniahealthcare.co.nzThe Oaks - Aged Care & Retirement Living

Set amongst award-winning gardens, The Oaks offers 2-bedroom independent living villas, and standard & premium rooms including Care Suites. Enquire today.

www.villageguide.co.nzSockburn Retirement Villages
3About 17,167 visits a month from search, across 1,530 searches
Google search and trafficChristchurch retirement villages · 96 businesses
You are #32 for Google search and traffic
See how to fix all 3 →
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08Opening hoursMarketbase business report

Your hours against demand

The Oaks Care Centre and Village Sockburn shows strong alignment with local demand in early afternoon weekdays, being open during peak search times such as Tuesday 2pm and Wednesday 1-3pm, and Thursday 1pm. There are missed opportunities around weekday 5pm slots-Monday, Tuesday, Wednesday, Thursday and Friday-when demand is still elevated while the site is closed. No low-demand open hours were recorded.

Strengths

  • ✓
    Hours aligned with demandNo business here matches the demand around it more closely than you do - you are open when people are looking and shut when they are not.

Where we can help

Nothing to sort here. Your hours already line up with when people are looking.
1 check on your opening hours. You're seeing it.
9.4Strong
What customers seeWhere you rank
9:41
The Oaks Care Centre and Village Sockburn
OverviewReviewsPhotosAbout
Hours ✓
Monday8am-5pm
Tuesday8am-5pm
Wednesday8am-5pm
Thursday8am-5pm
Friday8am-5pm
Saturday8am-5pm
Sunday8am-5pm
Popular times Monday · Sockburn
8a9a10a11a12p1p2p3p4p
When people in Sockburn look   You are shut
Opening hoursChristchurch retirement villages · 96 businesses
You are #7 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 17 opportunities, from the 75 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

Where you'd stand#8of 96 Christchurch retirement villages
9:41
Christchurch retirement villagesOverall · 96 businesses
You are #8 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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