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The Palms Florist

Florist · Spreydon, Christchurch

What your customers see when they look for you, and where that puts you among 83 Christchurch florists.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch florists · 83 businesses
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Executive summaryExclusive Marketbase business report

The Palms Florist

Florist · Spreydon, Christchurch

Where you stand#74of 83 florists
Overall health1.1/10across the eight areas

Going well

08Opening hours9.403Map positions7.3

Where we can help

05Facebook page2.002Reviews1.801Google listing1.504Listings and social0.707Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

The Palms Florist is a florist based in Spreydon, Christchurch, creating floral arrangements and bouquets for everyday occasions, gifts and local events. Located in the Spreydon suburb, The Palms Florist serves Christchurch customers with attentive, friendly service and holds a five-star average rating from reviewers.

The Palms Florist operates from Spreydon in Christchurch and provides florist services to the surrounding community. As a local florist, The Palms Florist offers floral arrangements and bouquets for a range of occasions, serving customers in and around the Spreydon area.

The shop focuses on traditional florist work including curated bouquets and prepared arrangements. Offerings are aimed at everyday gifting, special occasions and local events, and the team arranges flowers to suit different needs and settings.

Customers consistently report a positive experience, reflected in a five-star average rating and comments noting lovely service. Reviews point to attentive and friendly interactions, suggesting customers find the staff approachable and helpful when choosing flowers and arrangements.

As a Spreydon-based florist serving Christchurch, The Palms Florist is distinguished locally by its community presence and consistently high customer satisfaction. The combination of neighbourhood location, standard florist services and positive feedback from clients makes it a recognised option for floral needs in the area.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

The Palms Florist shows a low overall health score for its Google Business Listing, indicating room for improvement in key profile fields. Highlights include the listing being claimed and the full address plus a phone number, which aids credibility, while there is no website link and the description is minimal. Photo activity has started but needs more images.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 2
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 3
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
11 checks on your Google listing. You're seeing 6 of them.
1.5Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
The Palms Florist
The Palms Florist✓✓
5.0 ★★★★★ (1)
Florist · Spreydon
Open 7 days ✓
DirectionsCall No website 1
OverviewReviewsPhotosAbout
From the business
No description yet2
Google listingChristchurch florists · 83 businesses
You are #71 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Palms Florist shows strong customer satisfaction but a low overall Google review health score. The top achievement is a stellar star rating in the top 10%, indicating high satisfaction. Key opportunities include improving response rate to reviews and increasing total reviews to lift confidence and overall health.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
1.8Room to grow
What customers seeWhere you rank
9:41
The Palms Florist
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch florists · 83 businesses
You are #68 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Palms Florist shows an above-average Google Maps health score of 6.8 out of 10, indicating solid visibility with room to build. Key findings include strong ranking for "florist in Somerfield" and "flower delivery in Somerfield," both at position 1, and solid positions for "florist in Spreydon" and "flower delivery in Spreydon." These top keywords anchor local visibility and suggest opportunities to expand to nearby suburbs.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
7.3Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
florist
1Top three for "florist" in 3 suburbs, seen in 31
1
Riccarton Florist4.7 ★ (7) · Florist
2
The Palms Florist25.0 ★ (1) · Florist
3
Flowers in the City3.0 ★ (36) · Florist
4
Flowers Across Christchurch4.9 ★ (140) · Florist
Map positionsChristchurch florists · 83 businesses
You are #23 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The Palms Florist shows a very low overall health score for social presence, at 0.4 out of 10, indicating limited visibility and engagement across key platforms. The strongest clear opportunity is building active profiles on Facebook and Instagram to improve local visibility, with additional potential from TikTok and LinkedIn to broaden reach. Existing Neighbourly listings could also be claimed.

Strengths

  • ✓
    White Pages ListingWe can see your White Pages Listing listing (https://whitepages.co.nz/palms-florist) found via: Google search results.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
15 checks on your listings and social. You're seeing 4 of them.
0.7Room to grow
What customers seeWhere you rank
9:41
Gthe palms florist spreydon
AllImagesMapsNews
White Pagespalms-floristThe Palms Florist | White Pages✓
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
YellowNo listing found
Listings and socialChristchurch florists · 83 businesses
You are #77 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokWhite PagesYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
2.0Room to grow
What customers seeWhere you rank
9:41
facebook
the palms florist spreydon
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch florists · 83 businesses
You are #67 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gthe palms florist website
AllMapsImagesNews
Google Mapsgoogle.com › mapsThe Palms Florist - Spreydon, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch florists · 83 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
The Palms FloristNot in these results
Google search and trafficChristchurch florists · 83 businesses
You are #46 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

The Palms Florist's opening hours largely match local demand for weekend and midweek peaks, with 61 well-aligned peak hours and no low-demand open hours. Strong alignment is evident on Sunday afternoons and key midweek and Saturday daytime slots. However, some popular early evening and morning windows are missed. Small adjustments to Sunday evening and weekday early-morning openings could capture more sales.

Strengths

  • ✓
    Hours aligned with demandNo business here matches the demand around it more closely than you do - you are open when people are looking and shut when they are not.

Where we can help

Nothing to sort here. Your hours already line up with when people are looking.
1 check on your opening hours. You're seeing it.
9.4Strong
What customers seeWhere you rank
9:41
The Palms Florist
OverviewReviewsPhotosAbout
Hours ✓
Monday8:30am-6pm
Tuesday8:30am-6pm
Wednesday8:30am-6pm
Thursday8:30am-6pm
Friday8:30am-6pm
Saturday9am-6pm
Sunday10am-5pm
Opening hoursChristchurch florists · 83 businesses
You are #6 for opening hours
See how to keep it that way →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 15 opportunities, from the 45 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

Where you'd stand#74of 83 Christchurch florists
9:41
Christchurch floristsOverall · 83 businesses
You are #74 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 83 florists in Christchurch, checked - not a guess from overseas.
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  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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