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The Port Hills Barbershop

Barber shop · Heathcote Valley, Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

The Port Hills Barbershop

Barber shop · Heathcote Valley, Christchurch

Where you stand#247of 498 hair salons & barbers
Overall health5.1/10across the eight areas

Going well

03Map positions9.004Listings and social8.101Google listing6.1

Where we can help

02Reviews5.508Opening hours4.805Facebook page4.307Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

The Port Hills Barbershop is Lucy's barbershop in Heathcote Valley, Christchurch. It provides men's haircuts and styling in a relaxed neighbourhood shop. Customers note friendly service, a recent fit-out, and haircuts that suit travellers and locals alike.

The Port Hills Barbershop is Lucy's barbershop located in Heathcote Valley, Christchurch. It operates as a local barber serving men's haircuts and styling needs from a neighbourhood shop.

Services focus on traditional barbering and personalised cuts. Source details identify Lucy as the primary barber and reference the shop's fit-out, which is described as fresh and contributing to the space's character. The business presents itself as a single-stylist barbershop under the name Lucy - Ace Barbershop.

Customers tend to report friendly, approachable service and repeat visits. Review themes highlight successful restyling for travellers, consistent results for partners and locals, and a relaxed atmosphere. Multiple reviewers mention recommending the shop to others and becoming regulars after first visits.

As a Heathcote Valley barbershop, The Port Hills Barbershop is distinguished locally by its single-barber identity and a neighbourhood setting. The combination of friendly service, a recently updated fit-out, and a focus on men's haircuts frames what customers can expect when visiting this Christchurch barber.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

The Port Hills Barbershop shows solid health on Google Business Listing with a 6.7 out of 10, meaning above-average presence and control. Key strengths include a claimed listing, visible open status, a website link, a listing title, and a visible phone number. Opportunities focus on refining the listing description and adding fresh, high-quality photos to improve engagement and local positioning.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
  • 3
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
11 checks on your Google listing. You're seeing 6 of them.
6.1Good
What customers seeWhere you rank
9:41
Tiles © Esri
The Port Hills Barbershop
3
The Port Hills Barbershop✓✓
4.7 ★★★★★ (72)
Barber shop · Heathcote Valley2
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Lucy - Ace Barbershop

1
Google listingChristchurch hair salons & barbers · 498 businesses
You are #193 for your Google listing
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02ReviewsMarketbase business report

Your reviews

The Port Hills Barbershop shows an average health score with some solid engagement and positive feedback. Key findings include a steady growth in total reviews and a strong rating confidence, alongside room to improve response rate to reviews.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 3
    Review countYour review count sits above the middle of this market, which puts you in the group customers read as established rather than untested.
4 checks on your reviews. You're seeing 3 of them.
5.5Room to grow
What customers seeWhere you rank
9:41
The Port Hills Barbershop
OverviewReviewsPhotosAbout
4.7★★★★★72 reviews 3
5
4
3
2
12
head 4travel 2
E
Ethan K.★★★★★ · 5 months ago

I came to Lucy after travelling New Zealand for five months with quite the mop on my head and not much idea of how I wanted to style it. Lucy did a great job taming it and gave me great new style to continue my travels. She had great conver...

Response from the owner1

Thank you

J
Jade W.★★★★★ · 7 months ago

Lucy always does an amazing job on my partners hair! Great friendly service, definitely the place to go if you are in Christchurch!

Response from the owner

Thank you.

Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #224 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Port Hills Barbershop shows a very high overall health in Google Maps search performance, with a 9.0 out of 10. This indicates strong visibility across city-wide searches and solid local presence in Heathcote Valley. Top opportunities include continuing growth in aggregate performance and solidifying top-25% borough visibility toward the top 10%.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
9.0Strong
What customers seeWhere you rank
9:41
1Tiles © Esri
barber shop
1Top three for "barber shop" in 5 suburbs, seen in 14
1
The Port Hills Barbershop24.7 ★ (72) · Barber shop
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #49 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The Port Hills Barbershop shows a solid overall health with a 7.5 out of 10. Strengths include outstanding Instagram and Facebook profiles, suggesting strong social trust and branding. A notable completed item is the Fresha directory presence, which can help draw more local customers beyond the core profiles.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Cylex ListingWe can see your Cylex Listing listing (https://cylex.co.nz/the+port+hills+barbershop-18184528) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 6 of them.
8.1Strong
What customers seeWhere you rank
9:41
Gthe port hills barbershop heathcote valley
AllImagesMapsNews
Instagramlucy_ace_barberThe Port Hills Barbershop | Instagram✓
Family Company Studiothe-port-hills-barbershopThe Port Hills Barbershop | Family Company Studio
Cylexthe+port+hills+barbershop-18184528The Port Hills Barbershop | Cylex✓
FacebooklucyacebarberThe Port Hills Barbershop | Facebook✓
Freshalp/en/bt/barbershops/in/nz-christchurchFound through search, not linked from anything you own3
TiktokNo account found1
YellowNo listing found2
FreshaNo listing found3
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #96 for listings and social
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GoogleFacebookInstagramTikTokFamily Company StudioCylexFreshaYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 2
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
9 checks on your Facebook page. You're seeing 6 of them.
4.3Room to grow
What customers seeWhere you rank
9:41
facebook
lucyacebarber✓
243 followers 1
This is🎩Lucy ♤ Ace Barber Based in Christchurch New Zealand. 021 0270 7270 💈The Port Hills Barbershop
FollowMessage
★ 2 reviews · recommended 2
🌐 maps.google.com
☎ +64 210 270 7270✓
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #284 for your Facebook page
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒google.com132
Your websiteChristchurch hair salons & barbers · 498 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
The Port Hills BarbershopNot in these results
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #212 for Google search and traffic
See how to keep it that way →
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08Opening hoursMarketbase business report

Your hours against demand

The Port Hills Barbershop's opening hours partly match Christchurch demand: Saturday midday and early afternoon (11am-1pm) and Tuesday late morning to noon align with high demand. Several popular windows are currently missed, notably Monday late morning to early afternoon and Saturday 2pm and Sunday 3pm. There are no open hours during low-demand times. Consider modestly extending Monday and Saturday hours to capture more customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
4.8Room to grow
What customers seeWhere you rank
9:41
The Port Hills Barbershop
OverviewReviewsPhotosAbout
Hours 1
MondayClosed
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-6pm
Friday9am-6pm
Saturday9am-2pm
SundayClosed
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #259 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#247of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #247 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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