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The Washhouse Hair & Beauty Studio

Hair salon · Richmond (Christchurch City), Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

The Washhouse Hair & Beauty Studio

Hair salon · Richmond (Christchurch City), Christchurch

Where you stand#255of 498 hair salons & barbers
Overall health4.9/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

The Washhouse Hair & Beauty Studio is a hair and beauty salon in Richmond, Christchurch. Operating for around 20 years, it offers salon hair and beauty services under long-standing local ownership. The site notes owners Suzie and Nellie intend to step away and the salon has disabled online booking while appointments remain in place during the transition.

The Washhouse Hair & Beauty Studio operates in Richmond, Christchurch, offering hair and beauty services from a local salon setting. The business presents itself as a long-standing salon with about 20 years of service and a clear local presence.

Services focus on hair and beauty treatments typical of a salon environment, with appointments managed directly by the studio. The website indicates a change in ownership plans: proprietors Suzie and Nellie have announced their intention to step away and the salon has disabled online booking while existing appointments remain unchanged.

Customers generally rate the salon highly, reflected in an average five-star rating in the review snapshot. Review themes suggest clients experience consistently positive outcomes and satisfaction with appointments, service and the salon environment.

Locally, the Washhouse combines its two-decade history and owner-run character with a practical appointment approach during the transition period. The studio remains a recognised Christchurch salon in Richmond, noted for its longevity and the current owner transition that affects booking processes.

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01Google listingMarketbase business report

Your Google listing

The Washhouse Hair & Beauty Studio shows a very low overall health on Google Business Listing, with key gaps affecting visibility and credibility. Immediate wins include adding a website link, claiming the listing, and expanding the description to explain services and value. Photos and a logo also need attention to improve engagement with potential customers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
1.1Room to grow
9:41
Tiles © Esri
The Washhouse Hair & Beauty Studio1✓
Own this business?
5.0 ★★★★★ (1)
Hair salon · Richmond (Christchurch City)
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch hair salons & barbers · 498 businesses
You are #444 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Washhouse Hair & Beauty Studio shows a very low overall health score and needs improvement in engagement and review momentum. The top finding is a strong star rating placed in the top 10% of peers. A critical follow-up is starting to respond to reviews, which will help customer trust, alongside continuing to grow total reviews.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
1.3Room to grow
9:41
The Washhouse Hair & Beauty Studio
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #434 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Washhouse Hair & Beauty Studio shows a low overall Google Maps health score of 1.9 out of 10, indicating limited visibility. Top findings point to a reasonable presence in broader maps queries and a very limited local presence within the suburb. The best performing keywords are tuned to Richmond and Avonside, with strong positions for beauty and hair salons in Richmond.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
1.8Room to grow
9:41
1234Tiles © Esri
1Top three for "hair salon" in 1 suburb, seen in 2
1
ZoZo's Hair4.9 ★ (35) · Hair salon
2
The Washhouse Hair & Beauty Studio25.0 ★ (1) · Hair salon
3
uncommon hair4.8 ★ (89) · Hair salon
4
Carlton Hair Corporation4.8 ★ (133) · Hair salon
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #409 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The Washhouse Hair & Beauty Studio shows a healthy overall presence with a health score of 7.6 out of 10. Strengths include outstanding Instagram and Facebook profiles and a Fresha directory listing that supports search visibility. Key opportunities include establishing a TikTok presence and adding NoSecretSalon, LinkedIn owner profile, and LinkedIn Company Page to broaden reach and credibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
6.8Good
9:41
Gthe washhouse hair & beauty studio richmond (christchurch city)
AllImagesMapsNews
InstagramwashhousesalonThe Washhouse Hair & Beauty Studio | Instagram✓
FacebookwashhousesalonThe Washhouse Hair & Beauty Studio | Facebook✓
Cylexthe+wash+house+hair+and+beauty+studio-18025653The Washhouse Hair & Beauty Studio | Cylex
Freshalp/en/bt/hair-salons/in/nz-christchurch/richmondFound through search, not linked from anything you own3
TiktokNo account found1
YellowNo listing found2
FreshaNo listing found3
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #159 for listings and social
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GoogleFacebookInstagramTikTokCylexFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    Recommendations on your pageYour recommendation count is one of the deeper collections in this market, and enough of it is written by other people that the page does some of the arguing for you.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    What your page says about youYour intro is shorter than half the pages here.
  • 2
    People following your pageMore people follow your page than most in this market, which means a post can travel past your own customers when one of them shares it into a local group.
9 checks on your Facebook page. You're seeing 5 of them.
9.5Strong
9:41
facebook
washhousesalon✓
1.9K followers 2
Your style is a special part of who you are. It's how you express yourself, and you shouldn't try to1
FollowMessage
★ 363 reviews · recommended ✓
🌐 washhousesalonma.com✓
☎ (508) 992-7155
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #27 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

The on-page health for The Washhouse Hair & Beauty Studio is solid, with a health score of 7.2 out of 10. Key strengths include fast page load under 3 seconds and a secure, compact page with a valid favicon and adequate text. Two important findings are the missing meta description and absence of an H1 tag, which affect click-through and clarity for visitors.

Strengths

  • ✓
    The shape of your link profileYour links come from about as wide a range of sites as anything in this market, and the mix of link types looks entirely natural.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 3
    Page titleYour home page headline does not fit the space a search result gives it, so a searcher sees either a half-empty line or one that trails off before your name arrives.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒washhousesalonma.com✓
✓The shape of your link profile
✓Favicon
1Meta description
2On-page score
3Page title
Your websiteChristchurch hair salons & barbers · 498 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

The Washhouse Hair & Beauty Studio shows a solid overall health score for Website Traffic, at 7.2 out of 10, indicating generally strong traffic and visibility compared with local peers. The most notable findings are limited paid activity with room to grow and mid-range organic traffic value that can be improved with content and link-building efforts.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
7.4Good
9:41
G
AllMapsImagesShopping
21No ads from you on any search
The Washhouse Hair & Beauty StudioNot in these results
3About 444 visits a month from search, across 91 searches
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #130 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

No published opening hours are available, so temporal alignment cannot be assessed for The Washhouse Hair & Beauty Studio in Richmond. Without hours, it is not possible to identify when the business is open during high-demand windows or closed during popular search periods. Adding reliable opening hours will allow clear identification of strong alignment, missed opportunities and any inefficient open times.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.5Room to grow
9:41
The Washhouse Hair & Beauty Studio
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Popular times Saturday · Richmond (Christchurch City)
8a9a10a11a12p1p2p3p4p
When people nearby look - and nobody can tell if you are open
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #423 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#255of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #255 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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