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Thompson Dental

Dentist · Mount Roskill, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Thompson Dental

Dentist · Mount Roskill, Central Auckland

Where you stand#125of 277 dentists
Overall health5.5/10across the eight areas

Going well

01Google listing9.604Listings and social9.403Map positions8.108Opening hours8.105Facebook page7.6

Where we can help

02Reviews5.807Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Thompson Dental is a family dental practice in Mt Roskill, Auckland, offering general, cosmetic and preventative dentistry, dental hygiene and emergency care. Its services include check-ups, cleaning, gum disease treatment, fillings, crowns, implants and teeth whitening. The practice also focuses on gentle care for nervous patients and welcomes new patients of all ages.

Thompson Dental is a family dental practice in Mt Roskill, Auckland. It provides general dentistry, cosmetic dentistry, dental hygiene services and emergency dental care in a warm, welcoming setting. The practice has supported local families for more than 15 years, with care for patients of all ages.

Its services include dental check-ups, preventative dentistry, professional teeth cleaning, gum disease treatment, fillings, crowns, dental implants and teeth whitening. Same-day emergency dental appointments are also available for urgent problems. The team places particular emphasis on gentle dentistry and support for nervous patients.

Customers commonly describe the team as friendly, professional and accommodating. Review themes include thorough but gentle cleaning, clear explanations and efforts to help patients feel comfortable during appointments. Customers also mention helpful front desk staff, prompt support for urgent dental problems and assistance when communication has been difficult.

Thompson Dental combines broad family dental services with cosmetic, hygiene and emergency care in one Mt Roskill practice. Its local character centres on a gentle approach, practical explanations and a welcoming experience for nervous patients, returning families and people attending for their first appointment.

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01Google listingMarketbase business report

Your Google listing

Thompson Dental's Google Business Listing is in very high health, scoring 9.6 out of 10. The listing is claimed, live, and includes the business name, website and phone number, giving customers clear ways to find and contact the practice. The main focus is maintaining its strong photo coverage and keeping the description and categories accurate as services change.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 2
    Description lengthYour description is one of the fuller ones in this market, which means a customer comparing you side by side has more of your case in front of them than most.
  • 3
    Category fitYour category set is one of the better-fitted in this market, so you are eligible for nearly every search happening around you.
11 checks on your Google listing. You're seeing 6 of them.
9.6Strong
What customers seeWhere you rank
9:41
Tiles © Esri
Thompson Dental
1
Thompson Dental✓✓
4.9 ★★★★★ (70)
Dentist · Mount Roskill3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Trusted dentist in Mt Roskill, Auckland, Thompson Dental provides gentle family dentistry, cosmetic dentistry, dental hygiene services and emergency dental care in a warm and welcoming environment. For more than 15 years, our experienced dentists and hygienists have helped local families protect and maintain their natural teeth for life. Services include dental check-ups, preventative dentistry, professional teeth cleaning, gum disease treatment, fillings, crowns, dental implants, teeth whitening and same-day emergency dental appointments. Known for gentle dentistry and caring support for nervous patients, Thompson Dental helps patients of all ages feel comfortable, informed and treated like family. New patients are always welcome.

2
Google listingCentral Auckland dentists · 277 businesses
You are #13 for your Google listing
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02ReviewsMarketbase business report

Your reviews

Thompson Dental has an above-average Google review health score of 5.8 out of 10. Its rating, review volume and rating confidence are ahead of much of the local market, supporting an established impression. The main gap is response rate, with most reviews unanswered. A consistent weekly review routine would help maintain visibility, credibility and customer engagement.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review countYour review count sits above the middle of this market, which puts you in the group customers read as established rather than untested.
  • 3
    Review confidenceRating and volume together put you ahead of most of this market, which means a customer sees a well-rated business with enough reviews behind it to be believed.
4 checks on your reviews. You're seeing 3 of them.
5.8Room to grow
What customers seeWhere you rank
9:41
Thompson Dental
OverviewReviewsPhotosAbout
4.9★★★★★70 reviews 2
5
4
3
2
1
welcoming staff 10patient dentist 9hygienist 7calm dentist 4warm atmosphere 4clear explanations 4
3How far your rating and your review count together can be trusted
Z
Zina A.★★★★★ · Edited a month ago

I recently had a cleaning appointment with Grace and had a really positive experience. She was warm, friendly, and made me feel comfortable. The clean was thorough, but she was very gentle and took the time to explain what she was doing and...

Response from the owner1

Thank you, Zina! We're so glad to hear you had such a positive experience with Grace. We'll be sure to pass on your kind words to her and the team. We look forward to seeing you again!

V
vprvsc91★★★ · a month ago

Clinic is ok, clean and presentable. Administrative staff super nice but I’d say the dentist is not very child-friendly. This is in comparison to many clinics we have been to that show exceptional care for children. Nevertheless thanks Thom...

Response from the owner

Thank you for your feedback. We’re sorry to hear that you felt your child’s experience with us was not as positive as you expected. Providing gentle, reassuring care for every patient is very importan...

Google reviewsCentral Auckland dentists · 277 businesses
You are #118 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Thompson Dental has a high Google Maps health score of 8.1 out of 10, indicating strong visibility across Auckland searches and especially in Mount Roskill. It ranks in the top five for a limited but valuable set of specialist and cosmetic themes, including dental hygiene, cosmetic dentistry, implants and periodontics. Continued monitoring will help protect this position.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
8.1Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
endodontist
1Top three for "endodontist" in 2 suburbs, seen in 2
1
Dominion Dental Centre4.7 ★ (127) · Dentist
2
Mt Roskill South Dental Care4.2 ★ (5) · Dentist
3
Thompson Dental24.9 ★ (70) · Dentist
4
Mount Roskill Family Dentist4.8 ★ (50) · Dentist
Map positionsCentral Auckland dentists · 277 businesses
You are #53 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Thompson Dental has a Very high citations and social presence health score of 9.5 out of 10. Strong, clearly associated Facebook and Instagram profiles, along with visible Healthpoint and ServiceFinder listings, support customer trust across third-party platforms. The main gaps are the absence of TikTok, Yellow, Neighbourly and LinkedIn profiles, which leave some relevant discovery points uncovered.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Healthpoint ListingWe can see your Healthpoint Listing listing (https://healthpoint.co.nz/karen-mackenzie) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 6 of them.
9.4Strong
What customers seeWhere you rank
9:41
Gthompson dental mount roskill
AllImagesMapsNews
Healthpointkaren-mackenzieThompson Dental | Healthpoint✓
ServiceFinderThompson-Dental-99586Thompson Dental | ServiceFinder
FacebookThompsonDentalAucklandThompson Dental | Facebook✓
Instagramthompsondental.aucklandThompson Dental | Instagram✓
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialCentral Auckland dentists · 277 businesses
You are #17 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointServiceFinderYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Thompson Dental's Facebook page has high overall health, with key contact details, a named page address and a link to the business's own domain. The main limitation is reach: 369 followers means the page mainly reassures existing customers rather than travelling beyond them. The one-line intro also gives visitors little detail about the services offered or the Mount Roskill location.

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 3
    Recommendations on your pageYour count sits above the middle of this market, so a visitor reading the page finds enough written by other people to stop needing anything written by you.
9 checks on your Facebook page. You're seeing 6 of them.
7.6Good
What customers seeWhere you rank
9:41
facebook
Thompson Dental Auckland | Auckland✓
369 followers 1
Owner at Thompson Dental - Welcome to our Practice. We take great care of your smile.2
FollowMessage
★ 11 reviews · recommended 3
🌐 thompsondental.co.nz/dental-hygienist✓
☎ +64 9-620 8066✓
PostsAboutPhotosReviews
Facebook pageCentral Auckland dentists · 277 businesses
You are #67 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 2
    Separate sites linking to youNo separate website links to yours.
  • 3
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒thompsondental.co.nz✓
1On-page score
2Separate sites linking to you
3Meta description
Your websiteCentral Auckland dentists · 277 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Gdentist mount roskill
AllMapsImagesShopping
No ads from you on any search
dominiondentalcentre.co.nzDominion Road Dentist | Mt Roskill Dentist – Orthodontics ...
thompsondental.co.nzTrusted Dentist Mt Roskill Auckland - Gentle Dental Care

Thompson Dental is conveniently located at 377 Mt Albert Road in Mt Roskill, Auckland, with ample free parking and easy access from the South-Western Motorway, ... Read more

3
www.healthpoint.co.nzMount Roskill Family Dentist
Google search and trafficCentral Auckland dentists · 277 businesses
You are #195 for Google search and traffic
See how to fix all 3 →
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08Opening hoursMarketbase business report

Your hours against demand

Thompson Dental's hours are well aimed: they cover 72% of the week's customer traffic, with no open hours in quiet times, leaving one specific gap. Saturday 9am to 3pm finds customers at a closed practice during busy hours. Thompson Dental should open Saturday 9am to 1pm, letting customers arrive for care when demand is strongest.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.1Strong
What customers seeWhere you rank
9:41
Thompson Dental
OverviewReviewsPhotosAbout
Hours 1
Monday8:15am-5:15pm
Tuesday8:15am-5:15pm
Wednesday8:15am-5:15pm
Thursday8:15am-5:15pm
Friday8:15am-4pm
SaturdayClosed
SundayClosed
Opening hoursCentral Auckland dentists · 277 businesses
You are #53 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#125of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #125 overall
Open my free 7 days →
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