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University of Canterbury Speech and Hearing Clinic

Audiologist · Ilam, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

University of Canterbury Speech and Hearing Clinic

Audiologist · Ilam, Christchurch

Where you stand#45of 55 audiology businesses
Overall health1.9/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

University of Canterbury Speech and Hearing Clinic in Ilam, Christchurch provides audiology and speech and hearing services through a university-affiliated clinic. It supports children and adults, including hearing aid fittings and referrals, and is noted for staff who are friendly, accommodating and good with children. The clinic combines clinical training with practical care in a campus setting.

University of Canterbury Speech and Hearing Clinic is an audiology and speech and hearing clinic based in Ilam, Christchurch. Operated through the university, it provides assessment and care for clients across age groups in a campus setting close to university facilities.

The clinic offers audiology-related services and speech and hearing support, including hearing aid fittings and referrals to other services where needed. As part of a university clinic model, it connects clinical practice with training and may provide a range of diagnostic and support options drawn from that environment.

Customers consistently note friendly, knowledgeable and accommodating staff. Reviews highlight staff who make children feel comfortable, listen to clients and caregivers, and provide clear options and referrals. The reception and clinical teams are described as attentive to safety and good at working with young clients and teens.

Locally, the clinic is distinguished by its university affiliation and a focus on family-friendly care. Clients seeking audiology or speech and hearing support in Christchurch can expect a clinic environment where staff engagement, clear communication about options, and sensitivity to children's needs are prominent features.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

The overall health is below average, indicating room for improvement, with current strengths in having a listed phone number and a claimed listing that is up-to-date. The most important findings are that the listing shows the phone number and is claimed, while the description and logo are weak or missing.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
11 checks on your Google listing. You're seeing 6 of them.
1.9Room to grow
9:41
Tiles © Esri
3
University of Canterbury Speech and Hearing Clinic✓✓
4.6 ★★★★★ (41)
Audiologist · Ilam
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch audiology · 55 businesses
You are #45 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The University of Canterbury Speech and Hearing Clinic shows a healthy Google review profile with a 4.8/10 health score context, indicating room for growth in online reputation. The strongest findings are a solid number of reviews and a credible response history, with ratings near the midpoint and improving toward the top quartile. Focus remains on consistent engagement and trust-building.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
4 checks on your reviews. You're seeing 3 of them.
3.3Room to grow
9:41
University of Canterbury Speech and Hearing Clinic
OverviewReviewsPhotosAbout
4.6★★★★★41 reviews
5
4
3
2
13
staff 7hearing aids 2
2How far your rating and your review count together can be trusted
J
John W.★★ · a year ago

Response from the owner1

Kia ora John, Thank you for your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations. We would appreciate it if you could email us at [email protected]....

F
Faiza N.★ · 6 years ago

My child has a speech delay and is struggling with language and speech. We had a tough experience

Response from the owner

We are really sorry to hear that you were unhappy with your experience at the clinic. Please email us at [email protected] so we can get in touch and talk about your concerns.

Google reviewsChristchurch audiology · 55 businesses
You are #37 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The University of Canterbury Speech and Hearing Clinic shows a healthy overall Google Maps presence with an above-average health score of 5.9 out of 10. Key findings include strong rankings for multiple audiology-related terms in Ilam and nearby suburbs, indicating good visibility among local customers, and steady gains in the borough presence that hint at improving local reach.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
5.6Room to grow
9:41
1234Tiles © Esri
2Top three for "audiologist" in 5 suburbs, seen in 48
1
Bellbird Hearing5.0 ★ (348) · Audiologist
2
University of Canterbury Speech and Hearing Clinic14.6 ★ (41) · Audiologist
3
Hearing True4.2 ★ (6) · Audiologist
4
Bay Audiology Riccarton4.6 ★ (28) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #25 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The University of Canterbury Speech and Hearing Clinic shows a low overall health score for social presence and directory presence, meaning it may be hard for local customers to trust or discover it online. Key findings include very low or missing profiles on Instagram, TikTok and Neighbourly, and a weak trust link on Facebook. Addressing these profiles would improve discoverability and credibility.

Strengths

  • ✓
    Healthpoint ListingWe can see your Healthpoint Listing listing (https://healthpoint.co.nz/university-of-canterbury-speech-and-hearing) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Having a Facebook page at allWe turned up your Facebook Profile page, but only barely, and nothing you own points at it - your website does not link to it and it is not on your Google listing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
16 checks on your listings and social. You're seeing 4 of them.
1.5Room to grow
9:41
Guniversity of canterbury speech and hearing clinic ilam
AllImagesMapsNews
FacebookucspeechandhearingUniversity of Canterbury Speech and Hearing Clinic | Facebook2
Healthpointuniversity-of-canterbury-speech-and-hearingUniversity of Canterbury Speech and Hearing Clinic | Healthpoint✓
Healthpagesdeaf-hearing-support-university-of-canterbury-speech-hearing-clinicUniversity of Canterbury Speech and Hearing Clinic | Healthpages
InstagramNo account found1
TiktokNo account found3
Listings and socialChristchurch audiology · 55 businesses
You are #47 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointHealthpagesYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 3
    Where your page link pointsYour page points customers at a booking system or directory rather than a site of your own.
8 checks on your Facebook page. You're seeing 6 of them.
4.4Room to grow
9:41
facebook
UCSpeechandHearing✓
566 followers 1
UC Speech & Hearing is a page for our students, Alumni and friends of UC. We will update everyone with all things UC, students, research and successes.
FollowMessage
🌐 cmds.canterbury.ac.nz3
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #31 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

The on-page health for the University of Canterbury Speech and Hearing Clinic homepage scores 3.1 out of 10, which is below average. The two most impactful findings are the missing meta description and the missing title tag, both limiting visibility and click-through potential, followed by a very low on-page SEO score that leaves room for baseline improvements.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
9:41
🔒canterbury.ac.nz132
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

The University of Canterbury Speech and Hearing Clinic shows weak overall website traffic health, with a low health score that indicates room for improvement in both organic and paid visibility. Key findings highlight no organic traffic and no measurable paid traffic, suggesting that content, on-page SEO, and targeted campaigns are needed to start building visibility and attracting local customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
9:41
Gaudiologist oceanic canterbury region
AllMapsImagesShopping
No ads from you on any search
www.healthnz.govt.nzAudiology — Canterbury
www.canterbury.ac.nzMaster of Audiology | UC

8 Dec 2025 — UC's Master of Audiology trains professional clinical audiologists through a combination of coursework, clinical practice, and research.

www.newzealandhearing.co.nzNew Zealand Hearing – Audiology Clinic in Christchurch
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

University of Canterbury Speech and Hearing Clinic's published hours align with several weekday lunch and late-morning peaks: open Tuesdays at 10-11am and 11am-noon, and Wednesdays and Thursdays around 11am-12pm. However, the clinic is closed through key weekend windows (Saturday midday-2pm, Sunday 11am) when local demand is high. No open hours fall in low-demand windows, so operating hours are generally efficient but miss weekend opportunity.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
9:41
University of Canterbury Speech and Hearing Clinic
OverviewReviewsPhotosAbout
Hours 1
Monday9am-5pm
Tuesday9am-5pm
Wednesday8:30am-4:30pm
Thursday8:30am-4:30pm
Friday8:30am-4:30pm
SaturdayClosed
SundayClosed
Popular times Thursday · Ilam
8a9a10a11a12p1p2p3p4p
When people in Ilam look   You are shut
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 45 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#45of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #45 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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