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West Vet

Veterinarian · Bryndwr, Christchurch

What your customers see when they look for you, and where that puts you among 64 Christchurch vets.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch vets · 64 businesses
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Executive summaryExclusive Marketbase business report

West Vet

Veterinarian · Bryndwr, Christchurch

Where you stand#21of 64 vets
Overall health6.8/10across the eight areas

Going well

03Map positions8.904Listings and social8.902Reviews8.605Facebook page8.408Opening hours7.1

Where we can help

01Google listing4.307Google search and traffic4.106Your website-
How AI describes youMarketbase business report

What AI tells people about you

West Vet is a small animal veterinary practice in Bryndwr, Christchurch, led by Dr Sara Hodgson and Dr Zara Conaghan. The clinic provides general health checks, yearly vaccinations, medical, dental and soft-tissue surgical treatments, and in-house diagnostic services. It presents as a close-knit team focused on informed care and practical support for pet owners across Christchurch.

West Vet is a small animal veterinary practice located in Bryndwr, Christchurch, led by Dr Sara Hodgson and Dr Zara Conaghan alongside a veterinary nursing team. The clinic describes itself as a small, caring team that looks after pets' general health and specific medical needs.

Services include general health checks and yearly vaccinations, plus a range of medical, dental and surgical treatments. The clinic specifically mentions desexing and soft tissue surgery and notes having in-house diagnostic equipment to support clinical decisions.

Reviews and feedback indicate customers regularly encounter friendly, attentive staff and vets who explain treatment and care options. Clients report consistent, positive experiences with specific praise for how pets are treated, and some say they travel across Christchurch to see the team. The practice appears to emphasise clear communication and a hands-on approach from both vets and nurses.

Locally, West Vet presents as a small, community-oriented small animal clinic offering a standard mix of preventive, medical and surgical services with on-site diagnostics. Customers seeking a practice in Bryndwr can expect a consistent team-focused experience and practical veterinary services for dogs and cats.

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01Google listingMarketbase business report

Your Google listing

West Vet's Google Business Listing shows a below-average health score of 4.0 out of 10. Overall health indicates substantial room for improvement, with some basic setup in place. The listing already includes claimed status, open-for-business status, a title, a website link and a phone number, which supports basic customer access.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
11 checks on your Google listing. You're seeing 6 of them.
4.3Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
West Vet
West Vet✓✓
4.9 ★★★★★ (258)
Veterinarian · Bryndwr3
Open 6 days · late Mon, Tue, Wed, Thu and Fri ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Small Animal Veterinary Practice

1
Google listingChristchurch vets · 64 businesses
You are #37 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

West Vet shows a very high overall health of 8.7 out of 10 on Google reviews, indicating strong customer satisfaction and a solid presence in the market. Key strengths include outstanding Google rating confidence and a brilliant star rating, placing the practice in the top 10% for both metrics. A notable opportunity is to start replying to reviews to boost trust, as no responses have been recorded yet.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top two opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Review countYour review count sits above the middle of this market, which puts you in the group customers read as established rather than untested.
4 checks on your reviews. You're seeing all of them.
8.6Strong
What customers seeWhere you rank
9:41
West Vet
OverviewReviewsPhotosAbout
4.9★★★★★258 reviews 2
5
4
3
2
1✓
friendly staff 62caring staff 30euthanasia 5treatment options 5competent staff 5loving care 5
✓How far your rating and your review count together can be trusted
Google reviewsChristchurch vets · 64 businesses
You are #10 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

West Vet shows a very high overall health in Maps Search, with a strong top ranking on key local terms. The top opportunities focus on further improving aggregate and suburb-specific visibility, aiming to push the borough score higher and cement listings in the top quartile.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
8.9Strong
What customers seeWhere you rank
9:41
12Tiles © Esri
veterinarian
1Top three for "veterinarian" in 17 suburbs, seen in 58
1
West Vet24.9 ★ (258) · Veterinarian
2
Harewood Veterinary Hospital4.6 ★ (297) · Veterinarian
Map positionsChristchurch vets · 64 businesses
You are #8 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

West Vet shows solid presence with a health score of 4.8 out of 10, indicating room for growth in social and directory listings. The strongest current asset is an outstanding Facebook profile and a website with very high trust. The main opportunity is to broaden platform reach, especially on TikTok, Neighbourly, LinkedIn and Yellow to improve discovery and trust among local pet owners.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    TopVet PracticeWe can see your TopVet Practice listing (https://topvet.net/west-vet-previously-wairakei-rd-vet-26718) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
8.9Strong
What customers seeWhere you rank
9:41
Gwest vet bryndwr
AllImagesMapsNews
FacebookwestvetnzWest Vet | Facebook✓
TopVet Practicewest-vet-previously-wairakei-rd-vet-26718West Vet | TopVet Practice✓
InstagramwestvetnzWest Vet | Instagram✓
Kwister Animals12031-west-vetWest Vet | Kwister Animals
DogPack Servicewest-vet-previously-wairakei-rd-vetWest Vet | DogPack Service
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch vets · 64 businesses
You are #8 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokTopVet PracticeKwister AnimalsDogPack ServiceYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    Recommendations on your pageYour count sits above the middle of this market, so a visitor reading the page finds enough written by other people to stop needing anything written by you.
  • 3
    What your page says about youYour intro carries more detail than most pages in this market and is doing the work of a short landing page for the visitors who never reach your website.
9 checks on your Facebook page. You're seeing 6 of them.
8.4Strong
What customers seeWhere you rank
9:41
facebook
westvetnz✓
850 followers 1
Independently owned Small Animal Vet Practice offering dermatology, dental care, soft tissue & orthopedic surgery, vaccinations, desexing, behavior, & much more for all life stages. The team would lov...3
FollowMessage
★ 9 reviews · recommended 2
🌐 westvet.co.nz✓
☎ +64 3-351 6138✓
PostsAboutPhotosReviews
Facebook pageChristchurch vets · 64 businesses
You are #11 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

West Vet's on-page health is above average with a 6.0 out of 10. Strengths include a strong on-page SEO score in the top 10%, a valid favicon, adequate character count, presence of an H1 tag, and no frames. The main opportunities lie in meta description length, title tag balance, reducing render-blocking resources, and improving the text-to-page size ratio.

Strengths

  • ✓
    On-page scoreFew sites in this market clear these checks as completely as yours: fast to open, readable, and accurate about itself to Google and to the person who lands on it.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    Separate sites linking to youOnly a handful of separate websites link to yours, well behind most of this market.
  • 2
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒westvet.co.nz✓3
✓On-page score
✓Favicon
1Separate sites linking to you
2Meta description
Your websiteChristchurch vets · 64 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

West Vet shows a below-average overall health score for Website Traffic, with limited paid activity and moderate organic momentum. The main finding is that paid traffic is not yet measurable and paid spend is minimal, while organic traffic is improving and sits above the bottom quartile.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
  • 3
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
6 checks on your search and traffic. You're seeing 3 of them.
4.1Room to grow
What customers seeWhere you rank
9:41
Gvet bryndwr
AllMapsImagesShopping
31No ads from you on any search
www.westvet.co.nzWest VET | Christchurch: Veterinarian

An independent Small Animal Veterinary Practice … 173 Wairakei Road, Bryndwr, Christchurch. Tel: 03-351 6138. HOURS 8:00 AM - 7:00 PM Monday - Friday 9:00 AM - ...

www.facebook.comWest Vet | Christchurch
2About 569 visits a month from search, across 78 searches
Google search and trafficChristchurch vets · 64 businesses
You are #38 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

West Vet's opening hours largely match weekday demand, especially mid-afternoon peaks on Tuesday, Wednesday and Thursday, but the clinic misses noticeable Saturday demand around midday and early afternoon as well as Saturday morning at 8am. There are no low-demand open hours flagged, so most open time aligns with local searches; adding limited Saturday coverage could capture unmet weekend demand without increasing weekday hours.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
7.1Good
What customers seeWhere you rank
9:41
West Vet
OverviewReviewsPhotosAbout
Hours 1
Monday8am-7pm
Tuesday8am-7pm
Wednesday8am-7pm
Thursday8am-7pm
Friday8am-7pm
Saturday9am-12pm
SundayClosed
Popular times Thursday · Bryndwr
8a9a10a11a12p1p2p3p4p5p6p
When people in Bryndwr look   You are shut
Opening hoursChristchurch vets · 64 businesses
You are #19 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews2 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#21of 64 Christchurch vets
9:41
Christchurch vetsOverall · 64 businesses
You are #21 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 64 vets in Christchurch, checked - not a guess from overseas.
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