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Promisia Aldwins House

Rest Home · Woolston, Christchurch

What your customers see when they look for you, and where that puts you among 96 Christchurch retirement villages.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch retirement villages · 96 businesses
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Executive summaryExclusive Marketbase business report

Promisia Aldwins House

Rest Home · Woolston, Christchurch

Where you stand#48of 96 retirement villages
Overall health5.1/10across the eight areas

Going well

04Listings and social7.808Opening hours7.703Map positions7.1

Where we can help

07Google search and traffic4.801Google listing4.305Facebook page3.902Reviews3.506Your website-
How AI describes youMarketbase business report

What AI tells people about you

Promisia Aldwins House is a retirement village and aged-care facility on the east side of Christchurch in Linwood. It provides rest home and hospital level care for over-65s, with all rooms featuring ensuites and no premium charges. The facility emphasises a safe, warm environment and a connection with the local high school, with on-site sized rooms and communal living.

Promisia Aldwins House is an aged-care facility located in Linwood on the east side of Christchurch. It provides rest home and hospital level care for people aged over 65 who have been assessed as needing care and support. The site positions itself as a community-focused option for those seeking care without extra premium charges.

The facility states that all rooms have ensuites and offers good-sized rooms in a safe, warm environment. Services noted in the source material focus on rest home and hospital level care with staff support tailored to residents who require ongoing assistance. The community also references collaboration with the high school across the road on shared projects.

Customer feedback is mixed. Several recent reviews praise management, the team and the quality of food, and some visitors note spacious rooms and a welcoming atmosphere for residents who settle in. At the same time, there are several serious complaints that mention concerns about cleanliness, incidents involving falls, staffing and end-of-life care experiences. The review snapshot shows both strong positive comments and sustained negative reports, which are part of the facility's public feedback profile.

Locally, Promisia Aldwins House is distinguished by its no-premium-charges approach and the guarantee of ensuite rooms for all residents, a focus on rest home and hospital level care and its location in Linwood close to community connections such as the neighbouring high school.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Promisia Aldwins House shows solid basic presence on Google Business Listing with a health score of 4.5 out of 10. The listing is claimed, with a website link and a phone number, and the business is shown as open for customers. The most notable current strengths are the claimed status and the visible contact details, while the description and imagery offer room for improvement.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
4.3Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Promisia Aldwins House
2
Promisia Aldwins House✓✓
3.4 ★★★★★ (26)
Rest Home · Woolston3
Open 7 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Promisia Aldwins House has no premium charges - all room have ensuites. Rest Home and Hospital level care on the east side of Christchurch.

1
Google listingChristchurch retirement villages · 96 businesses
You are #55 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Promisia Aldwins House shows a low Google health score of 2.3 out of 10, highlighting significant room for improvement in overall review health. The top findings indicate a small but growing Google star rating and a response rate above the bottom quartile, suggesting initial positive momentum but limited scale. Continued gathering of reviews and consistent responses will be essential to build trust.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing 3 of them.
3.5Room to grow
What customers seeWhere you rank
9:41
Promisia Aldwins House
OverviewReviewsPhotosAbout
3.4★★★★★26 reviews
5
4
3
2
11
great management 4
2How far your rating and your review count together can be trusted
V
Vikki S.★★★★★ · 3 weeks ago

I didn't want to come into care as I thought there was nothing wrong, I am now settled after 2 years and I am loving my life. Aldwins house has great management and great food ! I always wanted to be a biker and here's the proof, me and my...

Response from the owner3

Thanks Vikki, not bad at all for an 80 year old ;) We’re very pleased you’re happy to call Aldwins House home ;)

K
Keith M.★ · a month ago

Had a friends Mother get put in to this place she passed away while there they made last month of her life a living Hell and when she passed away my friend didn't get her belongings back her keys and 2 packs of cigarettes,Scum Bags

Response from the owner

Hi there, please encourage your friend to get in touch. I can assure you we are not ‘scumbags’. There are always explanations for what happens in these situations.

Google reviewsChristchurch retirement villages · 96 businesses
You are #63 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Promisia Aldwins House shows a moderate overall health in Google Maps search, with room to improve visibility beyond core areas. Top results emphasise local nursing home terms, indicating strong relevance for Linwood and surrounding suburbs. The main opportunity is expanding aggregate map presence while boosting borough-specific performance.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
7.1Good
What customers seeWhere you rank
9:41
123Tiles © Esri
nursing home
2Top three for "nursing home" in 9 suburbs, seen in 57
1
Brookhaven Retirement Village2.0 ★ (4) · Rest Home
2
Archer Linrose Village4.6 ★ (17) · Rest Home
3
Promisia Aldwins House13.4 ★ (26) · Rest Home
Map positionsChristchurch retirement villages · 96 businesses
You are #29 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Promisia Aldwins House shows an above-average health score of 7.1 out of 10 for Citations & Social Presence, indicating solid social and directory presence with room for targeted improvements. The strongest current asset is a very high-trust Facebook profile, supporting credible engagement. Key opportunities focus on expanding presence on Instagram, TikTok, TikTok and Yellow profiles, and Neighbourly to broaden reach and trust.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Eldernet ProviderWe can see your Eldernet Provider listing (https://eldernet.co.nz/aldwins-house) found via: Google search results.
  • ✓
    Village Guide ListingWe can see your Village Guide Listing listing (https://villageguide.co.nz/aldwins-house) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
20 checks on your listings and social. You're seeing 6 of them.
7.8Good
What customers seeWhere you rank
9:41
Gpromisia aldwins house woolston
AllImagesMapsNews
Eldernet Provideraldwins-housePromisia Aldwins House | Eldernet Provider✓
Healthpointpromisia-healthcare-aldwins-housePromisia Aldwins House | Healthpoint
Village Guidealdwins-housePromisia Aldwins House | Village Guide✓
Aged AdvisorPromisia-Aldwins-House-Phillipstown-ChristchurchPromisia Aldwins House | Aged Advisor
FacebookPromisia-Aldwins-House-Residential-Care-100094539826391Promisia Aldwins House | Facebook✓
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch retirement villages · 96 businesses
You are #22 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokEldernet ProviderHealthpointVillage GuideYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
9 checks on your Facebook page. You're seeing 6 of them.
3.9Room to grow
What customers seeWhere you rank
9:41
facebook
people3
42 followers 2
Aldwins House is a rest home and hospital care facility located in the heart of Christchurch.
FollowMessage
🌐 promisia.co.nz/our-communities/aldwins-house✓
☎ +64 3-242 0180✓
PostsAboutPhotosReviews
Facebook pageChristchurch retirement villages · 96 businesses
You are #59 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Promisia Aldwins House's on-page SEO health sits below average, scoring 3.8 out of 10. This indicates there are focused optimisations needed for search visibility. The most impactful findings are a missing meta description and render-blocking resources, which can slow load times and reduce click-through. Overall, the site has strong basics but requires targeted fixes to improve performance and relevance.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 3
    On-page scoreMost checks on your home page pass, so someone clicking through from a search gets a page that opens quickly and says what it is.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒promisia.co.nz✓✓
✓Favicon
1Meta description
2The shape of your link profile
3On-page score
Your websiteChristchurch retirement villages · 96 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Promisia Aldwins House shows moderate website traffic health, with a 4.7 out of 10 score. The strongest signal is in mid-range organic traffic value and ranking, while paid metrics show minimal activity. The business could gain traction by starting small paid campaigns and improving landing pages to capture interest, alongside steady organic content improvements.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
4.8Room to grow
What customers seeWhere you rank
9:41
Gretirement village phillipstown
AllMapsImagesShopping
21No ads from you on any search
www.promisia.co.nzAldwins House - Rest Home and Hospital in Christchurch

Aldwins House specialises in providing resthome and hospital level care for over 65 year olds, and Young People with Physical Disabilities. Read more

www.eldernet.co.nzLeisure Club - Philipstown
3About 3,016 visits a month from search, across 133 searches
Google search and trafficChristchurch retirement villages · 96 businesses
You are #50 for Google search and traffic
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08Opening hoursMarketbase business report

Your hours against demand

Promisia Aldwins House's published hours align closely with local demand, especially weekday afternoons. The facility is open during many high-demand windows (notably Tuesday and Wednesday early afternoons and Thursday 1pm), and has no closed hours during peak demand. Some low-demand hours are open late or early (Monday 7am, Monday 10pm, Tuesday 9-10pm, Friday 7pm), which could be reviewed to reduce staffing or energy costs without hurting access.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
7.7Good
What customers seeWhere you rank
9:41
Promisia Aldwins House
OverviewReviewsPhotosAbout
Hours 1
Monday12am-12am
Tuesday12am-12am
Wednesday12am-12am
Thursday12am-12am
Friday12am-12am
Saturday12am-12am
Sunday12am-12am
Popular times Thursday · Woolston
12a1a2a3a4a5a6a7a8a9a10a11a12p1p2p3p4p5p6p7p8p9p10p11p
When people in Woolston look   You are shut
Opening hoursChristchurch retirement villages · 96 businesses
You are #23 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 76 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#48of 96 Christchurch retirement villages
9:41
Christchurch retirement villagesOverall · 96 businesses
You are #48 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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