Room of Serene

Room of Serene

Room of Serene is a beauty salon in Sydenham, Christchurch, offering facials, lash services, massages, waxing and eyebrow treatments. The salon emphasises a calm, peaceful atmosphere and a simple online booking system. Customers note attentive care from the owner, a focus on comfort during treatments, and a steady addition of services as the salon grows.

4/144 Southampton Street, Sydenham, Christchurch 8023, NZ

Performance snapshot

How does Room of Serene measure up?

2.2

Reputation Score

Reviews, ratings, response rate, and business listing completeness

5.7

Overall Score

Scored out of 10 across nine marketing areas

7.2

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Room of Serene shows an overall digital marketing health score of 5.7 out of 10, indicating average performance. The most significant finding is steady progress in Google Business presence (listing completeness and contact details), while engagement indicators like review response remain low. Strengths include strong domain health and accurate open status, supporting trust and easy access for customers.

Google Business Listing

The Google Business Listing for Room of Serene shows a low overall health score, indicating limited completeness and optimisation of the profile. The two key findings are that the listing is not claimed and lacks a meaningful description, with few or no photos and no logo. Addressing these areas will improve discoverability and trust with potential customers.

Google Maps Ranks

Room of Serene shows a low health in Google Maps search at 2.1/10, indicating limited visibility. Top findings include a foothold in broader maps queries and very limited local presence in the borough. Focus should be on improving local score while maintaining existing city-wide visibility to build more local traffic.

Citations & Social Media

Room of Serene shows above-average health with a 6.7/10 score, indicating solid presence and trust. The strongest current strengths are outstanding Instagram and Facebook profiles, which reflect a strong social reach and consistent branding, plus a fully updated Fresha listing that helps attract local clients seeking services. Opportunities focus on listed directories and newer channels.

Open Hours vs Demand

Room of Serene's opening hours partly match local demand but show notable gaps. The salon is open during several Friday peak hours (10am-1pm) and Thursday 7pm, aligning with strong booking interest. However, many high-demand windows - including Thursday 4pm, Tuesday 11am and Saturday early afternoon - remain closed. No hours are open during low-demand periods, so wasted time is not evident.

Room of Serene

Room of Serene's review sample is small but strongly positive. With a limited number of recent reviews, customers consistently praise the calm, peaceful atmosphere, attentive care from the owner, and pleasing results for lashes, brows and nails. Affordability and a simple booking experience are noted, and the steady addition of services suggests gradual business growth in Sydenham.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

51%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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