Lush Lash
Lush Lash is a beauty salon in Ferrymead, Christchurch that specialises in eyelash extensions and lash services. The salon highlights professional, friendly staff and a comfortable setting. Reviews note experience with sensitive glue and lashes that often last well, while some customers mention appointment availability and occasional retention issues.
Performance snapshot
How does Lush Lash measure up?
1.1
Reputation Score
Reviews, ratings, response rate, and business listing completeness
1.1
Overall Score
Scored out of 10 across nine marketing areas
2.6
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Lush Lash shows a very low overall digital health score, with notable gaps in domain health and engagement. Strengths include a complete Google listing with address and phone, and a strong Facebook presence. The main opportunities lie in improving Google reviews, response rate, and domain connectivity, alongside growing the overall Google Maps and rating confidence.
Google Business Listing
Lush Lash's Google Business Listing shows a very low health score, with several critical gaps that limit visibility and engagement. The listing has solid basics like a title, phone number, full address and a main image, but lacks a website link, claimed status, a meaningful description, multiple photos and a logo. Addressing these areas will improve credibility and access for potential customers.
Google Maps Ranks
Lush Lash's Maps performance shows a low health score of 2.7 out of 10, indicating limited visibility in Google Maps overall. The strongest signal is in a few top ranking keywords, notably eyelash salon in brookhaven-ferrymead and related suburbs, suggesting steady local presence. Opportunities exist to push broader map visibility while consolidating borough rankings.
Citations & Social Media
Lush Lash shows below average overall health for social presence, with a 3.0/10. Focused strengths include a "very high" Facebook trust score and a well-maintained Fresha profile, contributing to local visibility. Key opportunities lie in expanding Instagram and TikTok activity, claiming GrabOne and Yellow Directory listings, and improving TikTok directory presence to broaden reach.
Open Hours vs Demand
Lush Lash's opening hours largely match local demand, with most high-demand slots covered and no low-demand hours open. Strong alignment includes Tuesday 11am, Wednesday 3pm, Thursday 4pm and busy Saturday afternoons. However, several popular 9am slots are closed-most notably Tuesday and Thursday-representing missed early-morning demand. Consider trialling a limited 9am service on selected days and monitoring bookings before making permanent changes.
Overall health score is 4.3/5 based on historical Google reviews, indicating generally positive sentiment. Customers frequently praise Lush Lash for professional, friendly staff, a comfortable salon and experience with sensitive glue, with many noting lashes that last well. Recurring issues include appointment availability and occasional retention problems reported in older reviews, and there are no reviews within the last two years.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.3
average rating
Your overall rating as seen by potential customers
30%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Lush Lash
No website found
We couldn't locate an active website for this business. A solid web presence is critical for online visibility and lead generation.
More about Lush Lash
Lush Lash is a beauty salon located in Ferrymead, Christchurch that focuses on eyelash extensions and related lash services. The salon operates from a dedicated space in the suburb and presents itself as a local provider for clients seeking lash enhancements in the area.
Services at Lush Lash centre on lash extensions and application techniques. Information from customer feedback highlights staff experience with sensitive glue and a professional approach to applying lashes. Price and service speed are mentioned by reviewers, indicating that the salon offers efficient sessions and standard beauty pricing noted by customers.
Customers commonly report a friendly, comfortable setting and professional, experienced technicians. Positive comments reference good results and lashes that last well for many clients. At the same time, some reviews point to occasional retention problems and the impact of appointment scheduling, with at least one customer unable to get an early refill when needed.
As a Ferrymead-based lash specialist, Lush Lash combines an accessible suburban location with a focus on client comfort and experienced application techniques. The salon's local presence and the themes from reviews - friendly staff, professional handling of sensitive glue, generally good longevity of lashes, and occasional scheduling or retention concerns - help define what customers can expect when choosing Lush Lash in Christchurch.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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