Shirley Veterinary Clinic

Shirley Veterinary Clinic

Shirley Veterinary Clinic is a veterinary practice in Shirley, Christchurch, offering general veterinary care for pets from a clinic at 15 Marshlands Road. The team describes itself as experienced and available seven days a week, and the practice notes more than 35 years serving local pets. Customers commonly report friendly staff and prompt, compassionate treatment.

15 Marshland Road, Shirley, Christchurch 8061, NZ

Performance snapshot

How does Shirley Veterinary Clinic measure up?

6.3

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.8

Overall Score

Scored out of 10 across nine marketing areas

6.8

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Shirley Veterinary Clinic shows solid digital health with a 7.8/10 overall score, indicating strong positions across multiple areas. The strongest current strength is open-for-business accuracy and hours alignment, which help customers plan visits. A notable opportunity is improving Google review responses to boost trust, while listing activity and social presence can lift local visibility.

Google Business Listing

Shirley Veterinary Clinic's Google Business Listing shows a below-average health score of 3.7 out of 10. The listing is claimed and includes a website link and phone number, and shows open-for-business status, which are positives. However, the listing lacks a defined description and logo, limiting clarity and brand impact. Photos are strong but could be further improved.

Google Maps Ranks

The Maps search health for Shirley Veterinary Clinic is 6.3 out of 10, which is above average. The top findings show strong ranking for multiple animal care terms in nearby areas, notably "animal hospital in Shirley" and "veterinarian in Shirley" (ranked #1). These positions indicate good local visibility in the suburb and solid presence across the wider area.

Citations & Social Media

Shirley Veterinary Clinic shows an overall health score of 3.3 out of 10 for social and directory presence, indicating below-average online visibility. The strongest asset is a high-trust Facebook presence, with active posting and branded content; LinkedIn is present but less impactful for local clients. The clinic should prioritise expanding profiles on Instagram, TikTok, Neighbourly, Yellow, and GrabOne to improve reach and trust.

Open Hours vs Demand

Shirley Veterinary Clinic's opening hours largely align with local demand in weekday afternoons, especially midweek 3-4pm windows. Strong alignment is seen Tuesday, Wednesday and Thursday afternoons. Missed opportunities exist on early mornings (Mon, Tue, Thu 7am) and Saturday afternoons (3-4pm) when demand is present but the clinic is closed. No evidence of low-demand open hours, so current scheduling is efficient overall.

Shirley Veterinary Clinic

Shirley Veterinary Clinic shows strong customer sentiment with an average rating of 4.7/5, indicating generally positive health. Reviews repeatedly praise friendly, compassionate staff, clear communication from vets, and availability for short-notice or after-hours care. A minority of reviews note frustration with phone contact, appointment cancellations and pricing, which temper the otherwise positive picture.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.7

average rating

Your overall rating as seen by potential customers

92%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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