Specsavers Optometrists & Audiology Hornby
Specsavers Optometrists & Audiology - Hornby is a combined optometry and audiology clinic located in The Hub Hornby Mall on Main South Road, Christchurch. The team offers comprehensive eye tests, contact lens assessments, OCT scans, kids' eye care, hearing exams and hearing aid fittings. The clinic is open seven days and promotes a friendly, customer-focused service.
Performance snapshot
How does Specsavers Optometrists & Audiology Hornby measure up?
6.8
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.7
Overall Score
Scored out of 10 across nine marketing areas
3.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Specsavers Optometrists & Audiology Hornby shows an above-average digital marketing health score of 6.2 out of 10. The strongest recent achievements include a live Google Open-for-Business status and an accurate listing with a link, plus aligned opening hours that match demand. A key concern is the lack of on-page SEO and an inactive Instagram profile, which limit local visibility.
Google Business Listing
The overall health is 6.6 out of 10, indicating above-average listing health with room to improve. The strongest finding is that the listing is claimed and has a visible phone number and website link, supporting direct customer contact. A second key finding is the strong photo presence, while the description remains a focus for improvement.
Google Maps Ranks
Specsavers Optometrists & Audiology Hornby shows solid performance in Google Maps with a health score of 4.5 out of 10. The business ranks well for several key eye care and audiology terms, including top positions for eye care center and optometrist in Hornby-Islington and Yaldhurst, respectively. The top opportunity is to raise the aggregate maps score, while the suburb score is already strong and should be moved into the top quartile.
Citations & Social Media
Specsavers Optometrists & Audiology Hornby shows a below-average social and directory presence health score of 3.8 out of 10. The strongest finding is a solid Facebook presence with high trust. Key opportunities lie in activating Instagram and TikTok, and improving Neighbourly and GrabOne listings to boost visibility and trust among local customers.
Open Hours vs Demand
Specsavers Hornby shows strong timing alignment with local demand overall: all 71 well-aligned peak hours fall during mid-morning and lunchtime windows on weekdays (for example Tuesday 10-11am and Wednesday 11-12pm). Missed opportunities occur mainly on Friday evenings (6-8pm) and Sunday 9am, plus an isolated Monday 6am slot. No open hours fall in low-demand periods.
Overall health: average rating 4.6 from 491 reviews, indicating consistently positive customer sentiment. Reviews repeatedly praise friendly, helpful and caring staff, thorough eye and kids' testing, and good customer care across eye and hearing services. Recurring issues include occasional booking errors and a few service lapses around appointments and returns. The tone is reliably positive with limited complaints.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
88%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Specsavers Optometrists & Audiology Hornby
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Below average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Specsavers Optometrists & Audiology Hornby
Specsavers Optometrists & Audiology - Hornby is a local optometry and audiology clinic based in The Hub Hornby Mall on Main South Road, Christchurch. The practice provides both eye and ear health services from a single Hornby location.
Services include comprehensive eye tests, contact lens assessments, OCT scans and dedicated kids' eye care on the optometry side, alongside hearing exams and hearing aid fittings from the audiology team. The listing identifies the clinic as operating every day of the week.
Customer feedback highlights a friendly and helpful team, with staff described as caring and knowledgeable. Reviews commonly note thorough testing for children and attentive service during eyewear fittings, while comments also reference clear communication and competitively priced options.
Locally, Specsavers Hornby is notable for offering combined optical and hearing services in a mall setting and for weekday and weekend availability. Customers can expect a full suite of routine eye and ear care services from a team that emphasises practical support and accessibility in Hornby.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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