Your Payroll
Your Payroll is a Christchurch-based payroll provider located in Addington that offers cloud-based payroll software for New Zealand businesses. The service describes itself as made for NZ firms and easy to use. Customer feedback highlights serious payment and tax-processing problems experienced by clients, and difficulties contacting the company when issues arise.
Performance snapshot
How does Your Payroll measure up?
2.5
Reputation Score
Reviews, ratings, response rate, and business listing completeness
1.9
Overall Score
Scored out of 10 across nine marketing areas
6.2
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
The overall health score for Your Payroll is 1.9 out of 10, indicating a low digital marketing health. The top finding is the very low Google Business Rating Confidence, with customer reviews showing a need to improve rating and review response. Opening hours alignment and on-page SEO are also weak, affecting visibility and accessibility.
Google Business Listing
The Google Business Listing health for Your Payroll in Christchurch is very low, reflecting gaps in essential fields. Key strengths include a complete address and a main image, but the listing lacks a formal claim, a website link, a phone number, and a meaningful description. Addressing these areas will improve visibility and trust for local customers and clients.
Google Maps Ranks
The overall health of the Maps Search Performance for Your Payroll is 4.5 out of 10, indicating average visibility in Google Maps and room for growth in local searches. Top findings show strength in several Christchurch centre and rural areas where ranking remains solid, while the borough-focused presence is limited and could hinder local discoverability.
Citations & Social Media
Citations and Social Presence shows moderate overall health with room for improvement in platform coverage. The strongest existing asset is an outstanding Facebook profile, which underpins trust and reach. Key finding: Facebook presence is very strong, while other platforms lack activity and visibility across Instagram, TikTok, and LinkedIn. Health score remains 4.8 out of 10.
Open Hours vs Demand
No published opening hours prevents assessing alignment with local demand. With hours missing, there are no identifiable cases of being open during high-demand windows, and the business is effectively closed for measurable peak search times - a missed opportunity. MarketBase recommends publishing regular hours and aligning them to Christchurch payroll demand patterns to capture enquiries during typical pay-processing peaks.
Overall sentiment is very poor, with an average rating of 1/5 indicating serious issues. Reviews consistently report missed employee payments and unpaid IRD obligations, and multiple customers describe being unable to contact the company when problems arose. These themes suggest trust and reliability are the most critical concerns for the business's reputation in Christchurch.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
1.0
average rating
Your overall rating as seen by potential customers
0%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Your Payroll
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Below average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Very high
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Your Payroll
Your Payroll is a payroll provider based in the Addington area of Christchurch that offers cloud-based payroll software designed for New Zealand businesses. The provider's website describes the product as cloud payroll software made for NZ firms and emphasises clarity and ease of use.
The service focus is on payroll processing via a cloud platform for employers, with features implied by the website content that target local payroll needs. The provider states the software is made in New Zealand and intended to simplify payroll administration for small to medium employers.
Customer feedback in available reviews reports repeated problems with employee payments and tax (IRD) payments not being processed, clients saying deductions were taken but staff were not paid, and instances where clients could not contact the provider to resolve issues. Reviewers describe having to contact the IRD directly and, in some cases, making police reports when payments were not made.
Locally, Your Payroll presents as a Christchurch-based cloud payroll option for NZ businesses, but publicly posted reviews indicate unresolved payment and communication issues experienced by several clients. Prospective customers in the Addington and greater Christchurch area should be aware of both the provider's cloud payroll positioning and the reported service risks when considering this option.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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