Active Health - New Brighton

Active Health - New Brighton

Active Health - New Brighton is a multidisciplinary physiotherapy clinic in New Brighton, Christchurch, offering physiotherapy, podiatry and specialist pelvic health care. The clinic treats ACC injuries, provides personalised rehabilitation plans and accepts self-referral. Clients can expect a friendly, experienced team focused on recovery, movement and ongoing wellbeing.

18 Union Street, New Brighton, Christchurch 8061, NZ

Performance snapshot

How does Active Health - New Brighton measure up?

4.8

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.4

Overall Score

Scored out of 10 across nine marketing areas

7.2

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Active Health - New Brighton shows a solid digital health posture with a 7.3/10 overall health score. The business has strong listing control through claimed status and a useful website link, and its open-for-business status provides reliable availability to clients. The most notable early wins are the claimed listing and high referring-domain reach, which underpin credibility and discoverability.

Google Business Listing

Active Health - New Brighton shows a solid overall health score of 6.7 out of 10, indicating above-average performance for its Google Business Listing. The most notable strengths are that the listing is claimed, includes a website link, displays the phone number, and correctly shows open status for business hours. The description and photos are improving but still below local midpoints.

Google Maps Ranks

Active Health - New Brighton shows solid overall visibility on Google Maps with a health score of 6.8 out of 10, suggesting above-average performance. The borough-specific visibility remains strong, placing in the top 10% for New Brighton. The strongest opportunity lies in enlarging the aggregate Maps search presence beyond the current level.

Citations & Social Media

Active Health - New Brighton shows strong social presence with Instagram and Facebook profiles rated outstanding. Health score remains high at 8.5/10, indicating solid overall health for citations and social presence. The most significant finding is already-established flagship profiles that drive trust; key improvement areas focus on expanding on TikTok and other directories to broaden reach.

Open Hours vs Demand

Active Health - New Brighton's published hours largely match local demand during weekday daytime peaks, with strong alignment mid-mornings and mid-afternoon. Notable gaps appear at common after-work times, especially weekday 5pm slots and Sunday 1pm when the clinic is closed despite reasonable search interest. No low-demand open hours were identified, so extending a few evening or weekend hours may capture missed appointments without creating clear inefficiency.

Active Health - New Brighton

Overall sentiment is moderately positive with an average rating of 4.1 from nine Google reviews. Customers frequently praise the clinic's clinical team, personalised rehabilitation and effective podiatry care, with specific positive mentions of a podiatrist. Persistent negative comments focus on reception staff attitude and at least one report of age-related dismissiveness. The emotional tone is generally supportive but marred by a few service issues.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.1

average rating

Your overall rating as seen by potential customers

45%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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