Platinum Aesthetics

Platinum Aesthetics

Platinum Aesthetics is a lash-focused beauty studio in Burwood, Christchurch. The salon specialises in lash extensions and retention, operating from a recently transformed studio space. Customers note a welcoming, calm environment and strong retention results. The owner aims to create a comfortable, personalised experience for clients seeking professional lash services in the eastern Christchurch neighbourhood.

75 Bassett Street, Burwood, Christchurch 8083, NZ

Performance snapshot

How does Platinum Aesthetics measure up?

2.2

Reputation Score

Reviews, ratings, response rate, and business listing completeness

2.7

Overall Score

Scored out of 10 across nine marketing areas

4

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Platinum Aesthetics shows a low overall digital marketing health score of 2.7/10, indicating significant room for improvement across multiple areas. The strongest recent gains are in Google Business Listing ownership, presence, and a credible Facebook profile, while critical gaps remain in reviews engagement, on-page SEO, and overall Maps search visibility. The business should prioritise customer trust and foundational SEO.

Google Business Listing

Platinum Aesthetics shows a low overall Google Business health, with clear areas to improve. The strongest current finding is that the listing is claimed and has a full address and a website link, which helps customers access information. Primary improvement areas include adding a phone number, a logo, and more descriptive content to better engage local clients.

Google Maps Ranks

Platinum Aesthetics shows an average health score in Google Maps search performance, indicating room for steady improvement in visibility. The strongest current standing is for eyelash and beauty related queries in Burwood, with top rankings for an eyelash salon in Burwood and related terms. Opportunities lie in expanding aggregate and borough presence to move higher in local results.

Citations & Social Media

Citations & Social Presence shows a moderate overall health score, reflecting room for growth in social profiles and local listings. The strongest achievements are a very high-trust Facebook presence and a Fresha directory listing, which can help attract clients beyond core channels. Opportunities include improving TikTok trust linkage, adding a LinkedIn presence, and boosting Neighbourly and NoSecretSalon listings.

Open Hours vs Demand

Platinum Aesthetics shows partial alignment: the salon is open during several strong midweek demand windows (notably Tuesday 10-11am and Wednesday 3pm, and Thursday 4-5pm), but it is closed for many popular Saturday hours. Total weekly open hours match high-demand slots in part, yet 38 high-demand hours are missed. The gap around Saturday midday and afternoon suggests a clear scheduling opportunity to capture more local demand.

Platinum Aesthetics

Average rating is 5 from two recent reviews, showing very positive customer sentiment despite a limited sample. Reviews highlight a welcoming, calm studio after a recent transformation and consistently strong lash retention. Customers praise the personalised, attentive service and the owner's approach to making clients comfortable. These themes point to solid service quality and a positive local reputation.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

34%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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