Pacific Haven Rest Home
Pacific Haven Rest Home is a retirement village in New Brighton, Christchurch, offering rest home care and short-term boarding for residents and recovering patients. Staff focus on supporting independence and encouraging social contact between residents. The facility is locally known for a caring team, though some visitors note the entrance can be hard to find.
Performance snapshot
How does Pacific Haven Rest Home measure up?
1.8
Reputation Score
Reviews, ratings, response rate, and business listing completeness
0.9
Overall Score
Scored out of 10 across nine marketing areas
2.1
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Pacific Haven Rest Home shows a very low digital marketing health score of 0.9/10, indicating overall health challenges across performance areas. The strongest early wins are consistent Google Business Listing basics (title, claimed status, website link, phone number, full address) which help visibility. The most important finding is the need to improve customer engagement and align opening hours with demand to drive more traffic and trust.
Google Business Listing
Pacific Haven Rest Home shows a low overall health on Google Business Listing, with room to improve basic listing completeness and clarity. The listing already has a title, claimed status, a website link, a phone number and a full address, which supports easy contact and locating the facility. The most important focus areas are updating status to open and expanding the description and photos.
Google Maps Ranks
The Pacific Haven Rest Home shows a low overall Google Maps health score of 2.6 out of 10, indicating limited visibility across Google Maps searches. The top opportunity is to improve the aggregate and borough-specific rankings, with a particular emphasis on refining the business listing to climb into higher visibility brackets. The business already ranks well in specific suburb searches, which provides a base to build from.
Citations & Social Media
Pacific Haven Rest Home shows a low health score for social presence, with room for improvement across major platforms. The most important findings are that LinkedIn presence is established, while Instagram, Facebook, TikTok, Neighbourly, and Tiktok Directory have no active listings. This limits local visibility and trust among customers and potential residents.
Open Hours vs Demand
Pacific Haven Rest Home currently has no recorded opening hours, so alignment with Christchurch demand patterns cannot be measured directly. Because published hours are missing, there is no evidence of opening during high-demand windows and key peak times are effectively missed opportunities. Adding clear, locally aligned hours would reveal where current service times match resident and visitor needs and where simple changes could improve access.
Overall review health: limited recent activity, with only historical Google reviews available. The business is praised for a caring, supportive team that encourages residents' independence and social contact. A clear recurring complaint is that the entrance is difficult to find, which appears in multiple reviews. Average historical rating sits around 4.3 from three reviews, so sentiment is generally positive but constrained by limited recent feedback.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.3
average rating
Your overall rating as seen by potential customers
21%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Pacific Haven Rest Home
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Pacific Haven Rest Home
Pacific Haven Rest Home is a retirement village located in New Brighton, Christchurch. It operates as a rest home and provides short-term boarding for people recovering from operations or requiring temporary care.
The facility concentrates on rest home-level support and short-term stays for recovery. Staff are described as supportive and encouraging of growing independence, and they facilitate opportunities for residents to mix socially. No specific clinical or leisure services were listed in the provided information.
Customers and short-term boarders commonly note the supportive approach of staff, who encourage independence and help residents engage with others. One review highlights a positive recovery boarding experience. A separate comment mentions the facility entrance can be difficult to find, which may affect first visits or deliveries.
As a New Brighton retirement village, Pacific Haven Rest Home is distinguished by its stated focus on supportive care and social interaction among residents. It serves local older people seeking rest home care or short-term boarding during recovery, with practical considerations such as wayfinding at the entrance noted by visitors.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.