Professionail Upstairs Westfield Riccarton
Professionail Upstairs Westfield Riccarton is a nail and spa salon in Christchurch offering manicures, pedicures, gel nails, acrylic extensions, SNS dipping powder and nail art. Located upstairs at Westfield Riccarton, the salon promotes strict hygiene, premium products, walk-ins and group bookings. Technicians focus on long-lasting results in a relaxed, professional setting.
Performance snapshot
How does Professionail Upstairs Westfield Riccarton measure up?
4
Reputation Score
Reviews, ratings, response rate, and business listing completeness
7.2
Overall Score
Scored out of 10 across nine marketing areas
8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Professionail Upstairs Westfield Riccarton shows a solid digital health with a 7.2/10 score. The strongest signal is openings hours alignment and claimed status, which support reliable customer access. Key opportunities include increasing Google reviews, improving rating confidence and Maps presence, and boosting response rates to reviews to build trust.
Google Business Listing
Professionail Upstairs Westfield Riccarton shows solid control of its Google Business Listing but overall health sits in the mid range. The listing is claimed and active with a visible phone number and a detailed description, which helps customers learn about the salon. The most notable gap is missing a website link, which could limit online visits.
Google Maps Ranks
The Maps search health for Professionail Upstairs Westfield Riccarton sits at 5.2 out of 10, indicating average visibility on Google Maps. The top performing keywords show strong position for nail and beauty services in Riccarton and Upper Riccarton, with mid-pack results in adjacent suburbs. Opportunities focus on expanding aggregate maps visibility and strengthening the borough presence.
Citations & Social Media
The health overall is very high, indicating strong digital presence and trust. The most important findings are outstanding Facebook, Instagram and TikTok profiles that reinforce credibility, and a lack of identified opportunities relates to several minor profiles in other directories. Focus areas include expanding on professional branding with LinkedIn and Fresha to broaden reach.
Open Hours vs Demand
Professionail Upstairs Westfield Riccarton's opening hours largely match Christchurch demand, with strong coverage during late weekday afternoons and busy Saturday afternoons. Several popular evening hours midweek and on Saturday are closed, representing missed bookings. No open hours fall in low-demand windows, so current schedule is efficient. Consider selective evening openings on Tuesday and Wednesday, and a Saturday evening shift trial.
Overall sentiment is positive but based on a small, recent review sample. Customers praise professionalism, friendly technicians (Anna/Ana), attention to detail and long-lasting, attractive results. The salon's hygiene and premium-product positioning are reflected in comments. No consistent complaints appear. The limited number of recent reviews means the picture is promising but incomplete for strong conclusions about longer-term trends.
Reputation
Reputation & Ratings
25%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
51%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Professionail Upstairs Westfield Riccarton
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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High
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Professionail Upstairs Westfield Riccarton
Professionail Upstairs Westfield Riccarton is a nail and spa salon located upstairs at Westfield Riccarton in Upper Riccarton, Christchurch. It presents itself as an affordable salon and luxurious spa with treatments timed to fit into a busy day while aiming to leave clients feeling pampered.
The salon lists manicures, pedicures, gel polish, acrylic extensions, SNS dipping powder, builders gel and detailed nail art among its services, along with luxury spa treatments. It notes the use of premium products only and promotes strict hygiene standards. Walk-ins and group bookings are available.
Customer feedback highlights friendly, professional technicians who pay attention to detail and provide strong customer service. Reviews mention positive experiences with specific technicians, careful colour trials, and satisfying results for both hands and toes. The tone of comments suggests repeat bookings and personal care in appointments.
Locally, Professionail Upstairs Westfield Riccarton presents a clear service mix for clients seeking both routine nail maintenance and occasion-ready treatments. Its location inside a major mall, combined with walk-in availability, group booking options and a focus on hygiene and premium products, defines its practical appeal to Christchurch customers.
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Health Score
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7.4
Market Rank
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#4
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62%
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