OPSM Merivale

OPSM Merivale

OPSM Merivale is an optometry clinic in Merivale, Christchurch, providing eye tests, prescription glasses, sunglasses and contact lenses. The team uses advanced optical technology and offers a range of designer frames and well-known brands. They describe their service as customised to individual needs and life stages, with in-store shopping and online buying options available.

Shop 22/189 Papanui Road, Merivale, Christchurch 8014, NZ

Performance snapshot

How does OPSM Merivale measure up?

5.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

9.6

Overall Score

Scored out of 10 across nine marketing areas

9.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

OPSM Merivale shows a very high digital marketing health score of 9.6 out of 10, indicating a strong overall digital presence. The strongest finding is a solid domain health and a claimed Google listing with a live website link, supporting easy customer access. A key area to monitor is engagement with reviews and on-page SEO, which can further strengthen visibility and trust.

Google Business Listing

OPSM Merivale shows a healthy Google Business Listing with a 7.2 out of 10. The listing is claimed, has a website link and phone number, and displays open status for customers. The two key takeaways are: the listing description is improving and photos are growing, but both still sit below market midpoints and offer opportunities to enhance presence.

Google Maps Ranks

OPSM Merivale shows a high Google Maps health score of 7.7 out of 10, indicating solid visibility. The top findings are strong rankings for optician and eye care-related terms in Merivale and surrounding suburbs, with contact lenses and glasses services performing well. Opportunities lie in pushing aggregate and borough scores higher to reach top performers.

Citations & Social Media

OPSM Merivale shows a very high health score for social presence, indicating strong, trusted profiles across Facebook, Instagram and TikTok, plus Neighbourly directory. The most important findings are the outstanding social profiles and a listed Neighbourly directory, which help reach local customers. Opportunities exist to extend listings on GrabOne, TikTok Directory, Yellow Profile, LinkedIn Company and Yellow Directory to further improve visibility.

Open Hours vs Demand

OPSM Merivale's opening hours largely align with weekday and weekend midday demand, with clear matches around Tuesday mid-morning and midday, Thursday late morning and Saturday lunchtime. There are missed opportunities in early-morning weekday windows and a Sunday evening slot where demand is reasonably strong but the clinic is closed. No low-demand open hours were identified, so any adjustment should focus on adding targeted early or Sunday evening coverage.

OPSM Merivale

OPSM Merivale shows generally positive customer sentiment, reflected in an average Google rating of 4.6. Reviews repeatedly praise professional, thorough eye care, knowledgeable and friendly staff, and efficient service with modern equipment. A recurring negative theme involves reports of rude treatment from one older staff member, which stands out against the otherwise helpful and reassuring experiences customers describe.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.6

average rating

Your overall rating as seen by potential customers

81%

confidence

Rating reliability based on volume and consistency

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Health Score

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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