Fendalton Eye Clinic
Fendalton Eye Clinic is an ophthalmic eye surgery clinic in the Ilam suburb of Christchurch. Led by Dr David Kent and Dr Zea Munro, the clinic offers cataract and laser eye procedures including SMILEpro, LASIK, PRK and refractive lens exchange, with free laser assessments available across several New Zealand centres and an accredited South Island surgical facility.
Performance snapshot
How does Fendalton Eye Clinic measure up?
9.8
Reputation Score
Reviews, ratings, response rate, and business listing completeness
8.8
Overall Score
Scored out of 10 across nine marketing areas
6.4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Fendalton Eye Clinic shows a very high overall digital marketing health score of 8.8, indicating strong performance across key areas. The most notable findings include a solid Google Business presence with verified listing and a healthy website connection, plus open-for-business status. The main opportunities focus on local map visibility and scheduling alignment with demand.
Google Business Listing
Fendalton Eye Clinic shows a very strong Google Business Listing health, with a 9.8 out of 10. The listing is claimed, has a website link and a phone number, and clearly displays open status. The main takeaway is that basic listing essentials are complete, making it easy for customers to learn about services and contact the clinic.
Google Maps Ranks
Fendalton Eye Clinic shows a low overall health score on Google Maps at 2.3 out of 10. The top findings indicate strong performance for several "eye care center" and related terms in Fendalton, Avonhead, Burnside, and Ilam, while suburb-level presence remains limited. There is room to grow both in city-wide visibility and in local borough rankings.
Citations & Social Media
Fendalton Eye Clinic shows a solid social presence with a health score of 7.5 out of 10. The strongest assets are Instagram and Facebook profiles, both rated outstanding, and a well-maintained LinkedIn Company listing. The main opportunities to focus on are adding TikTok, GrabOne, TikTok Directory, Yellow Profile and Yellow Directory to improve discovery among broader audiences and local directories.
Open Hours vs Demand
Fendalton Eye Clinic's opening hours partially align with local demand: several weekday mid-mornings and early afternoons match high-search times, but the clinic is closed during several Saturday midday peaks. Strongly aligned windows include Tuesday 10-1 and Thursday 11am. Missed opportunities occur across Saturday 11am-3pm when interest is high. Consider adding limited Saturday lunchtime cover or a Saturday half-day to capture unmet demand.
Overall health is an average rating of 4.6 from 62 reviews, indicating largely positive customer sentiment. Reviews consistently praise friendly, informative staff, strong surgical outcomes for LASIK, SMILE and lens replacement, and useful free assessments. One recurring operational complaint is long wait times; a small number of critical reviews allege serious problems but at least one has been disputed by the clinic.
Reputation
Reputation & Ratings
89%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
78%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Fendalton Eye Clinic
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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High
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Above average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Fendalton Eye Clinic
Fendalton Eye Clinic is an ophthalmic eye surgery centre located in the Ilam suburb of Christchurch. It is led by Dr David Kent and Dr Zea Munro and presents itself as a specialist centre for surgical treatment of vision conditions.
The clinic lists a range of services including SMILEpro, LASIK, PRK and PTK laser procedures, keraring surgery, cataract surgery and refractive lens exchange. Treatment options are described for long sightedness, short sightedness and astigmatism. Free laser eye surgery assessments for SMILEpro, LASIK and PRK are offered in Christchurch, Invercargill, Dunedin, Queenstown and Nelson, and appointments can be booked online or by calling 0800 DR EYES.
Review themes indicate customers commonly find the staff helpful, patient and informative, and report feeling well supported before, during and after procedures. Several reviews single out positive experiences with both the clinical team and the results of SMILE and lens replacement procedures. The clinic's communications and owner replies also note personalised assessments that can determine whether laser or lens surgery is the better option for an individual.
Locally, Fendalton Eye Clinic is noted as the only fully accredited refractive laser eye surgery centre in the South Island. That accreditation, the roster of surgical options and the availability of free assessments across multiple centres are practical features that distinguish the clinic for patients considering refractive or cataract surgery.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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