Body and Soul
Body and Soul is a skin care clinic in Sydenham, Christchurch offering facials, advanced anti-ageing treatments, IPL therapies, laser hair removal and suntanning. The clinic combines technical expertise with modern equipment and a focus on client comfort. Regular clients note a professional, calm experience and visible skin improvements after treatment.
Performance snapshot
How does Body and Soul measure up?
7.8
Reputation Score
Reviews, ratings, response rate, and business listing completeness
8.5
Overall Score
Scored out of 10 across nine marketing areas
7.4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Body and Soul's overall digital marketing health scores 7.4 out of 10, indicating solid performance with room to improve local visibility. The most notable finding is strong ownership of listing details and contact information, alongside an improving Google review profile that is starting to meet broader expectations for customer experience.
Google Business Listing
Body and Soul shows a very high overall health score on Google Business Listing, at 9.4 out of 10, indicating strong completeness and optimisation. Key strengths include a claimed listing, an open-for-business status, and a direct website link and phone number for customers seeking information or bookings. The description is already well developed and aligned with local competitors.
Google Maps Ranks
Body and Soul shows a below-average overall health score on Google Maps performance, with a 3.2 out of 10. The top opportunities focus on increasing visibility in Maps searches across the city and strengthening the borough presence in Sydenham. Notable keywords in the top rankings include laser hair removal and waxing services in nearby areas, signalling localisation potential and niche strength.
Citations & Social Media
Body and Soul shows a healthy overall health score with existing strong social and directory presence. The most important findings are the outstanding Facebook and Instagram profiles and an active Yellow Directory listing, indicating trust and reach with local customers. Opportunities lie in expanding on missing or weak profiles.
Open Hours vs Demand
Body and Soul's opening hours largely match local demand, with strong coverage on Tuesdays across morning and afternoon peaks. However, several Monday mid-morning and lunchtime peaks are missed while some low-demand slots (weekend mornings and Friday late morning, Wednesday 5pm) remain open. Adjusting Monday hours to include late-morning and early-afternoon shifts or trimming low-demand weekend and late-afternoon openings could improve commercial efficiency.
Overall sentiment is very positive, reflected by a 4.7 average rating from 150 reviews. Customers repeatedly praise professional, knowledgeable staff, a calm clinic environment and visible skin improvements after treatments. Regular clients emphasise trust in therapists and a wide range of effective services. A small number of low scores note isolated service issues, including at least one negative spray-tan experience that contrasts with most feedback.
Reputation
Reputation & Ratings
62%
response rate
How often you engage with customer feedback
4.7
average rating
Your overall rating as seen by potential customers
88%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Body and Soul
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Body and Soul
Body and Soul is a skin care clinic located in Sydenham, Christchurch. The practice presents a full range of services aimed at skin health and appearance, drawing on a mix of beauty therapy and advanced dermatological technologies to serve local clients.
Services listed include rejuvenating facials, deluxe and light therapy treatments, anti-ageing procedures, IPL therapies, precise laser hair removal and suntanning options. The team emphasises tailoring treatments to each client's skin type and goals and references technical knowledge and years of industry experience as part of their approach.
Clients tend to describe a professional and relaxed experience, frequently mentioning knowledgeable therapists and a calm, restorative atmosphere. Reviews name individual therapists and the clinic head, and note visible results from facials and light-based therapies. Repeat visits and recommendations appear in recent feedback, with clients highlighting both practical skin improvements and the quality of care from the team.
Locally, Body and Soul is presented as a clinic that combines technical treatment options with an emphasis on client comfort and personalised care. Customers seeking facial therapies, anti-ageing procedures, IPL or laser hair removal in Christchurch's Sydenham area will find services that focus on tailored plans and continuity of care.
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Health Score
How healthy is my marketing?
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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