Balayage*

Balayage*

Balayage* is a Christchurch city central hair salon on Welles Street that specialises in bespoke, natural-looking colour and one-on-one colour services. A team of stylists from around the world deliver personalised colour and styling, with an emphasis on high standards and long-lasting results. Customers often note a light, inviting salon environment and friendly, attentive staff.

36 Welles Street, city central, Christchurch 8011, NZ

Performance snapshot

How does Balayage* measure up?

6.2

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.2

Overall Score

Scored out of 10 across nine marketing areas

7

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Balayage's health score sits at 7.2 out of 10, indicating a solid overall digital marketing position with room to improve. The business has established a strong base via a claimed Google Business Listing, an active website link, and clear open status, supporting visibility and trust for local clients.

Google Business Listing

Balayage* shows a strong overall health on Google Business Listing, with a score of 8.5 out of 10. This indicates good completeness and optimisation. Key findings include a live website link and phone number, and the listing being claimed and marked as open for business. The business should maintain these fundamentals while continuing to build photo content.

Google Maps Ranks

Balayage* shows moderate overall health in Google Maps with a health score of 2.6 out of 10, indicating limited visibility. The strongest signals come from ranking in several city-centre related keywords, while the borough performance has begun to improve but remains below mid-range. Focus should be on steady, local-visibility gains and keyword consistency.

Citations & Social Media

Balayage shows very high overall health with strong presence across key profiles. The two most important findings are outstanding Facebook and Instagram profiles, alongside a solid Fresha listing and directory presence. Opportunities exist in expanding Neighbourly and Yellow listings to broaden local reach, but core social and directory trust supports continued growth.

Open Hours vs Demand

Balayage*'s opening hours largely align with local demand, with 53 well-aligned weekly peak hours and no low-demand open hours. Strong alignment is concentrated on Tuesdays at 11-12pm and Saturdays 11am-1pm, when searches peak. Missed opportunities occur mainly on Mondays at 11am-2pm and Sunday 3pm, suggesting potential value in shifting or adding hours around those popular windows.

Balayage*

Overall health: average rating 4.5/5, indicating generally positive customer sentiment. Reviews repeatedly praise personalised, attentive stylists, natural-looking colour and a light, inviting salon environment. A minority of reviews raise consistent concerns about pricing transparency and occasional short-lived styling results; these concerns appear in low-rated reviews alongside many five-star endorsements overall.

Reputation

Reputation & Ratings

16%

response rate

How often you engage with customer feedback

4.5

average rating

Your overall rating as seen by potential customers

78%

confidence

Rating reliability based on volume and consistency

Ready to see where you really stand?

Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.

Health Score

How healthy is my marketing?

Sign up to reveal

7.4

Market Rank

How do I stack up locally?

Sign up to reveal

#4

Progress

How much have I done?

Sign up to reveal

62%

  • Prioritised action plan based on your real competitors
  • Instructional walkthroughs for every recommendation
  • Frequent progress reports as your scores improve
  • No credit card required. 7-day free trial.
Start your free trial

Your questions, answered

Everything you need to know about this report and MarketBase.

MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.

Not your business? Find yours here.

Search for your business and get your own free report. No sign-up required.

Can't find your business? We'll build your market on request, at no extra cost.