Bates Joinery
Bates Joinery are Registered Master Joiners based in Aranui, Christchurch, with over 60 years of experience designing, manufacturing and installing custom cabinetry. They make kitchens, bathrooms, laundries, wardrobes and hardwood staircases and note a focus on quality finishes and practical timing. Reviews commonly mention responsive, helpful service and fast turnarounds on smaller jobs.
Performance snapshot
How does Bates Joinery measure up?
8
Reputation Score
Reviews, ratings, response rate, and business listing completeness
7.4
Overall Score
Scored out of 10 across nine marketing areas
6
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Bates Joinery currently shows a solid overall digital health with a 7.4/10. The strongest signs are a healthy Google Business presence, a live website link, and a defined open-for-business status, which supports trust and quick access for customers. The main opportunities lie in improving maps search relevance, rating growth, and aligning opening hours with peak demand.
Google Business Listing
Bates Joinery shows a robust Google Business Listing health score of 9.1 out of 10, indicating strong completeness and accuracy. The listing already includes a website link, open-for-business status, claimed status, a listing title, and a phone number, reflecting solid configuration. The two key takeaways are strong listing setup and a well-populated description and photo presence that rank the business in the top quartile locally.
Google Maps Ranks
Bates Joinery shows a very low overall health on Google Maps, indicating limited visibility across searches. Top findings point to improvements in aggregate maps results and ensuring the suburb address is correctly aligned with maps queries. The strongest keywords indicate demand for building designer and interior design in Aranui, Wainoni and surrounding areas.
Citations & Social Media
Bates Joinery shows moderate overall health in the Citations & Social Presence area, with a score of 5.1 out of 10. The strongest confirmed asset is a very high trust Facebook presence, while opportunities exist to establish or enhance presence on TikTok, GrabOne, Neighbourly, and Yellow profiles, and to optimise the Instagram trust link.
Open Hours vs Demand
Bates Joinery's opening hours show clear strengths and gaps versus local demand. The business is open during several high-demand weekday slots-eg Wednesday 9 AM and 11 AM, Tuesday 3 PM, Thursday 11 AM and Friday 10 AM-but is closed during key peaks, most notably Sunday 10 AM (pop 76) and other Sunday mornings plus Tuesday and Thursday at 5 PM. No low-demand open hours were identified.
Overall health: average rating 4.1 from 16 reviews, but analysis is based on a limited recent sample. Reviews frequently praise quality finishes, practical timing and responsive, helpful service, with fast turnarounds noted on smaller jobs. A recurring complaint is occasional unresponsiveness to follow-up emails, which appears in lower-rated reviews and affects sentiment despite the mostly positive feedback.
Reputation
Reputation & Ratings
44%
response rate
How often you engage with customer feedback
4.1
average rating
Your overall rating as seen by potential customers
51%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Bates Joinery
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
View full report
High
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
View full report
Below average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
View full report
More about Bates Joinery
Bates Joinery is a Registered Master Joinery firm located in Aranui, Christchurch. It has operated for over 60 years, offering bespoke timber joinery and cabinetry for residential projects. The business highlights regional award recognition and a history of manufacturing and installing timber elements around Christchurch.
Their stated specialities include premium kitchens, bathrooms, laundries, wardrobes, staircases, timber windows and doors, along with custom joinery for homes and fitouts. The website and business-provided details reference work in House of the Year homes, solid timber staircases and custom-made cabinetry, and they promote an on time, on budget approach.
Customer feedback in reviews repeatedly notes attentive, helpful and responsive service, with examples of quick turnarounds on small replacement jobs and organised, informative project communication. Several reviewers praised the quality of finish and the willingness of the team to take on work that other suppliers declined, suggesting accommodating service for different job sizes.
Locally, Bates Joinery is distinguished by long-term experience, Registered Master Joiner status and claims of award-winning work. The combination of in‑house design and manufacturing, a focus on hardwood and timber elements, and a practical promise of timely delivery positions the company as a longstanding Christchurch joinery and interior fittings provider.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.