KM Surgical

KM Surgical

KM Surgical is a specialist dermatology and cosmetic surgery centre in Christchurch Central City at Avenue Health (202 Bealey Ave). The Day Stay Accredited clinic provides skin cancer treatment and Mohs surgery alongside cosmetic and appearance medicine, laser procedures, liposuction and medi‑spa services. The team is led by Dr Ken Macdonald and focuses on surgical, medical and cosmetic dermatology.

Avenue Health - Ground Floor, 202 Bealey Avenue, Christchurch Central City, Christchurch 8013, NZ

Performance snapshot

How does KM Surgical measure up?

6.5

Reputation Score

Reviews, ratings, response rate, and business listing completeness

8.4

Overall Score

Scored out of 10 across nine marketing areas

7

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

KM Surgical shows a very high overall digital health score of 8.9 out of 10, indicating strong market positioning. The strongest current strengths come from established Google Business presence and verified listing details, including an open status and accessible contact information. Key opportunity areas include refining opening hours alignment, improving on-page SEO, and starting a small paid traffic test.

Google Business Listing

KM Surgical shows a solid presence on Google, with a 4.3/10 health score indicating room for improvement. The strongest current strengths are a claimed listing with a site link and a visible phone number, plus an open-for-business status that provides accurate availability. The main opportunity lies in expanding the description and photos to lift overall visibility.

Google Maps Ranks

KM Surgical shows very strong overall health in Google Maps search, with a 9.5/10 health score and city-wide top 10% visibility. The top local strength is consistent, and the business dominates several dermatology-related keywords in Christchurch. The main opportunity is to push suburb/borough ranking into the top 10% by refining the Google Business Listing to further boost local relevance.

Citations & Social Media

KM Surgical shows an above-average health score of 6.1 out of 10 for social and directory presence, with strong Facebook and Instagram profiles already established. The most important current finding is these two platforms' high trust scores, indicating a solid, authoritative social footprint. Key opportunities focus on expanding listings and presence in multiple directories and platforms.

Open Hours vs Demand

KM Surgical's opening hours largely match local demand but show specific gaps. Strong alignment appears on Tuesday mornings and early afternoons (9am, 10am, 1-3pm). Missed opportunities include Thursday and Friday evenings and several Saturday peaks when the clinic is closed. A few early-morning and late-afternoon openings fall in lower-demand windows and may be inefficient. Adjusting a small number of hours to cover Friday 5pm or Saturday mornings could be commercially worthwhile.

KM Surgical

KM Surgical's overall health level is 4.3 based on Google reviews, indicating generally positive customer sentiment. Reviews repeatedly praise clinical skill-particularly Dr Ken Macdonald and nurse Amanda-alongside professional, caring staff, clear signage and effective laser treatments. A minority of reviewers report poor outcomes or dissatisfaction with some cosmetic procedures, which stands out against the prevailing positive feedback and represents a reputational risk to monitor.

Reputation

Reputation & Ratings

100%

response rate

How often you engage with customer feedback

4.3

average rating

Your overall rating as seen by potential customers

76%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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