Palms Dental Centre
Palms Dental Centre is a dental practice in Shirley, Christchurch offering general dentistry services. The clinic handles fillings, hygiene appointments and routine care, and features a team of dentists and assistants. Reviews commonly note professional, caring staff and a clean clinic, while some customers report inconsistent experiences with practitioners and billing.
Performance snapshot
How does Palms Dental Centre measure up?
2.7
Reputation Score
Reviews, ratings, response rate, and business listing completeness
3.1
Overall Score
Scored out of 10 across nine marketing areas
5.4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Palms Dental Centre shows a below-average digital marketing health score of 3.1 out of 10. The overall health indicates limited online visibility and engagement. The strongest recent asset is a solid Facebook presence, but critical gaps remain in review response, on-page SEO, and overall review volume, which constrain growth.
Google Business Listing
Palms Dental Centre's Google Business Listing health is currently low overall, with a 2.3 out of 10. The most important findings are that the listing is not claimed yet and lacks a meaningful description and a logo. Photos have started but more are needed to boost visibility.
Google Maps Ranks
Palms Dental Centre shows very high overall health in Google Maps search, indicating strong visibility across searches. The top opportunities focus on sustaining and refining listing quality to push into higher local segments. The best-performing keywords indicate strength in dental radiology, cosmetic dentistry, and general dental clinics in Marshland and Shirley, supporting steady local demand.
Citations & Social Media
Palms Dental Centre shows an above-average health score, indicating a stable social presence with solid trust signals. The strongest finding is an outstanding Facebook profile with a very high trust score, reflecting strong audience engagement. Other profiles show room for growth, particularly Instagram, Neighbourly and LinkedIn, which currently have moderate or missing presence.
Open Hours vs Demand
Palms Dental Centre's opening hours largely match local demand, with 60 well-aligned peak hours and no low-demand open hours. Strong alignment occurs mid-week, notably Tuesday 10am, 11am, 2pm and 3pm, and Wednesday 11am. Missed opportunities are early mornings at 8am on Monday, Tuesday, Wednesday, Thursday and Friday when local searches are relatively high. Consider limited early slots to capture demand.
Palms Dental Centre's Google review sentiment sits around a 3.8 average, indicating mixed but generally positive experiences. Many customers praise professional, caring staff and a clean clinic, especially for routine fillings and hygiene. Recurring issues include inconsistent experiences between practitioners and concerns about billing transparency. These two themes are the most important findings from recent reviews.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
3.8
average rating
Your overall rating as seen by potential customers
59%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Palms Dental Centre
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Below average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Below average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Palms Dental Centre
Palms Dental Centre is a dental practice located in Shirley, Christchurch. The clinic provides routine dental care to local patients and operates with a team that includes dentists and dental assistants.
Services mentioned in reviews include fillings and hygiene appointments, along with general dental consultations and follow-up care. Reviews indicate work is carried out by a mix of practitioners, including junior and more senior staff.
Customers commonly report professional, caring staff and a clean, pleasant clinic environment. Several reviews note good experiences for people who are anxious about dental visits and praise specific dentists and assistants for their approach. At the same time, some patients describe inconsistent experiences, including concerns about billing for hygiene appointments, issues with reception customer service, a perceived lack of follow-up after treatment, and isolated reports of post-treatment pain.
As a Shirley-based clinic in Christchurch, Palms Dental Centre presents a local option for general dental work such as fillings and hygiene visits. The practice is reflected in reviews as having strengths in professionalism and patient care, while also showing variability in administrative and clinical consistency according to some customers.
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Health Score
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7.4
Market Rank
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#4
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62%
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