Leticia is Simpatico

Leticia is Simpatico

Leticia is Simpatico operates from La Viva Hair Studio in Kaiapoi, offering personalised hair services with a strong emphasis on consultation. Leticia provides haircuts, colours and technical work, plus bridal and beauty options, and brings a relaxed salon experience where clients can enjoy pet therapy when her dogs visit.

124 Williams Street, Kaiapoi 7630, NZ

Performance snapshot

How does Leticia is Simpatico measure up?

7.2

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.1

Overall Score

Scored out of 10 across nine marketing areas

6.1

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Leticia is Simpatico shows an above-average health score of 7.1 out of 10. Overall health suggests solid digital presence and steady opportunities to improve, with strengths in claimed Google Business listing, open-for-business status, and contact details. Key improvement areas include aligning opening hours with peak demand and strengthening local maps presence.

Google Business Listing

Leticia is Simpatico shows a solid overall health with room to improve the listing description and maintain a strong photo presence. The business has claimed status, is listed as open, and provides a direct phone link, with a website link available for customers to learn more.

Google Maps Ranks

Leticia is Simpatico shows a below-average overall health score of 3.5/10 in Google Maps search, indicating room for improvement in visibility. Key opportunities include strengthening aggregate Maps search presence and boosting the suburb/borough ranking to move toward the local midpoint. Top keywords show strong performance in Kaiapoi-related searches, especially for hairdressing and unisex services.

Citations & Social Media

Leticia is Simpatico has a high health score of 7.9 out of 10, indicating solid online presence across key platforms. The strongest current strengths are established profiles on Instagram and Facebook, both with very high trust, plus a credible LinkedIn profile and Fresha listing. Priority actions focus on expanding reach via TikTok and improving Yellow directory visibility to support discoverability.

Open Hours vs Demand

Leticia is Simpatico's opening hours partly align with local demand: 26 weekly hours match high-demand windows but 45 high-demand hours are missed. The salon is open during strong Saturday midday peaks (11am-1pm) and Friday 11am and Thursday 4pm. Key missed opportunities are weekday lunch peaks on Tuesday (11am-2pm) and Wednesday noon. No low-demand open hours were flagged.

Leticia is Simpatico

Overall health is reflected by an average Google rating of 4.8 from 62 reviews, indicating very positive sentiment. Customers repeatedly praise attentive consultations, consistent haircut and colour skill, and a relaxed salon atmosphere with occasional pet therapy. The review set shows overwhelmingly five-star feedback with a small number of low ratings, so reputation appears strong but should be monitored for isolated negative experiences.

Reputation

Reputation & Ratings

41%

response rate

How often you engage with customer feedback

4.8

average rating

Your overall rating as seen by potential customers

85%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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