Bupa Ballarat Retirement Village

Bupa Ballarat Retirement Village

Bupa Ballarat Retirement Village in Rangiora is a boutique-style retirement village and care home offering independent living within a small, community-focused setting. The village describes itself as comfortable and welcoming, with on-site coordination and residential care available. Reviewers note tidy, quiet grounds and well-kept gardens as noticeable features of daily life there.

21 Ballarat Road, Rangiora 7400, NZ

Performance snapshot

How does Bupa Ballarat Retirement Village measure up?

5.4

Reputation Score

Reviews, ratings, response rate, and business listing completeness

3.4

Overall Score

Scored out of 10 across nine marketing areas

4.9

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

The overall digital health score for Bupa Ballarat Retirement Village is 3.1 out of 10, indicating below average performance. The strongest existing asset is a claimed Google Business Listing with a live website link and a healthy domain. The most important near-term focus is improving engagement through reviews and local presence to raise customer trust and visibility.

Google Business Listing

The Google Business Listing for Bupa Ballarat Retirement Village shows a solid overall health, with room to improve its listing completeness and content. The core strengths are that the listing is claimed and verified, includes a website link and a phone number, and clearly shows its open-for-business status. The main opportunity lies in expanding the description and adding more photos to strengthen local presence.

Google Maps Ranks

Bupa Ballarat Retirement Village shows very low visibility on Google Maps with an overall health score of 0.5 out of 10. Key findings indicate some presence in broader maps queries but limited local presence in the borough. Opportunities focus on improving aggregate visibility and boosting local, suburb-specific rankings.

Citations & Social Media

The health score for the business shows a below-average level at 3.7 out of 10, indicating room for improvement in social presence and local directory listings. The strongest current strength is an outstanding Facebook profile with a very high trust score, which supports reach and credibility among local customers. Attention should also focus on completing other key profiles and directory listings to build a fuller presence across channels.

Open Hours vs Demand

Bupa Ballarat's opening hours align with key weekday afternoon demand, notably Tuesday 1-2pm and Wednesday 1-3pm, covering 40 well-aligned peak hours. However, the village is closed for several high-demand weekend afternoons - Sunday 12-3pm and Saturday 2pm account for 50 missed peak hours. Consider adding limited weekend afternoon coverage or staffed visiting hours to capture demand without large staffing increases.

Bupa Ballarat Retirement Village

Overall sentiment is positive with an average rating of 4.4 from a small sample of 18 reviews, indicating generally satisfied customers. Review themes highlight tidy, quiet grounds and well-kept gardens and frequent praise for warm, authentic management and caring staff. Limited recent review volume means conclusions are cautious, but residents and visitors consistently note a comfortable, community-focused atmosphere.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.4

average rating

Your overall rating as seen by potential customers

67%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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