Casabella Beauty & Massage Salon
Casabella Beauty & Massage Salon in St Albans, Christchurch offers a range of beauty and wellness treatments from a small, qualified team. Since 2010 the salon provides advanced skin care, hair removal, rejuvenating facials and a variety of massages in a calm, domestic-style setting. Customers note friendly, welcoming staff and a relaxing experience tailored to individual needs.
Performance snapshot
How does Casabella Beauty & Massage Salon measure up?
3.9
Reputation Score
Reviews, ratings, response rate, and business listing completeness
1.8
Overall Score
Scored out of 10 across nine marketing areas
1.8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Casabella Beauty & Massage Salon shows a low digital health score with steady access points in listings and reviews. Overall, the business has solid foundations in listing claims and contact details, but needs stronger visibility and review activity to drive traffic and credibility. The most important finding is to enhance Google Maps presence and consistency across suburbs to improve local search performance.
Google Business Listing
Casabella Beauty & Massage Salon shows a low overall health score for its Google Business Listing at 2.3 out of 10. The listing meets several basics, including a listed phone number, full address, claimed status, and an open-for-business indicator, but it lacks a website link which is a key gap. The description is mid-pack among local peers, suggesting room for further optimisation.
Google Maps Ranks
Casabella Beauty & Massage Salon shows very low overall Google Maps health, with a 0.3/10 score, indicating limited visibility across suburbs. The strongest themes are waxing hair removal and beauty services in Edgeware and St Albans, suggesting core search impressions stem from those terms. Attention should focus on improving listing details and address accuracy to raise local visibility.
Citations & Social Media
Casabella Beauty & Massage Salon shows health in the below-average range, with a 3.0 out of 10. Key strengths are an outstanding Facebook presence with very high trust and an accurate LinkedIn profile, but gaps exist in TikTok, Yellow Directory, GrabOne, and Neighbourly listings that limit discovery and trust across platforms.
Open Hours vs Demand
Casabella Beauty & Massage Salon's opening hours largely align with Christchurch demand, especially mid-morning and early afternoon on weekdays. Strong alignment occurs on Tuesday and Wednesday mid-mornings and Tuesday early afternoons. Missed opportunities include weekday 9am slots and Saturday 10am when demand is high but the salon is closed. A few late-afternoon and early-evening openings fall in lower-demand windows and could be reviewed.
Overall sentiment is positive with a 4.5 average rating, indicating generally strong customer satisfaction. Recurring praise centres on friendly, welcoming staff, relaxing, personalised treatments and skilled therapists delivering massages, facials and manicures. A small number of one-star reviews exist; specific complaints were not detailed in the provided review text but are notable alongside mostly five-star feedback.
Reputation
Reputation & Ratings
32%
response rate
How often you engage with customer feedback
4.5
average rating
Your overall rating as seen by potential customers
76%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Casabella Beauty & Massage Salon
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Casabella Beauty & Massage Salon
Casabella Beauty & Massage Salon is a beauty and wellness salon located in St Albans, Christchurch. Operating since 2010, the salon is presented as a compact local clinic that combines relaxation and professional skin care services for residents of the area.
The salon's service menu includes advanced skin care and rejuvenating facials, hair removal and a range of massage treatments. The team holds industry qualifications cited in the business details, including ITEC and laser/IPL diplomas, and offers treatments designed to address both aesthetic and relaxation needs.
Customers tend to describe warm, welcoming interactions and professional, attentive service. Multiple reviews highlight positive experiences with facials, massages and lymph drainage, noting that staff are accommodating and punctual. The booking and appointment experience is described as relaxed, with comments about the homely setting and helpful touches such as on-site parking provided in some cases.
Locally, Casabella Beauty & Massage Salon is presented as a longstanding St Albans option staffed by qualified practitioners who focus on personalised treatments. The combination of technical qualifications, a varied service menu and consistent customer remarks about friendly, calming appointments are practical points of distinction for clients seeking skin care and massage services in the neighbourhood.
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Health Score
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7.4
Market Rank
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#4
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62%
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