Casabella Beauty & Massage Salon
Casabella Beauty & Massage Salon is a beauty and massage studio in St Albans, Christchurch, offering facials, advanced skin care, hair removal and a range of massages. The salon has qualified therapists, including ITEC and laser diplomas, and presents a calm, pampering environment. Customers frequently note friendly, skilled staff and relaxing, professional treatments tailored to individual needs.
Performance snapshot
How does Casabella Beauty & Massage Salon measure up?
4.9
Reputation Score
Reviews, ratings, response rate, and business listing completeness
2.9
Overall Score
Scored out of 10 across nine marketing areas
2.3
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Casabella Beauty & Massage Salon displays a below-average digital health score of 2.9 out of 10, with notable strengths in claimed listings, open status, and a direct phone listing. The business also has a strong Facebook presence. Two to three key takeaways are improving Google Maps search visibility and local presence while maintaining the solid review engagement started by existing customers.
Google Business Listing
Casabella Beauty & Massage Salon shows solid basic listing data with a health score of 4.8/10. Strengths include a claimed listing, open-for-business status, a visible phone number and full address, supporting easy contact and location. The standout opportunities are adding a website link, while the description and photo count are already strong. Focus on completing the website link and maintaining robust visuals.
Google Maps Ranks
Casabella Beauty & Massage Salon shows a very low overall health score for Google Maps search at 1.0 out of 10, indicating limited visibility. The strongest performance comes from a few top keywords such as waxing hair removal service in edgeware and beautician in edgeware, which position the business in relevant searches. There is room to grow in local maps results and in Borough searches.
Citations & Social Media
Casabella Beauty & Massage Salon shows a moderate overall digital health with notable strength on Facebook and Fresha, but gaps on TikTok, Neighbourly, Yellow and NoSecretSalon limit reach. The strongest asset is the very high-trust Facebook presence; opportunities lie in attracting broader local profiles and exploring short-form video to engage younger audiences.
Open Hours vs Demand
Casabella Beauty & Massage Salon's published hours largely match Christchurch demand peaks, with most high-demand slots open and no low-demand open hours. Strong alignment appears midweek and on Saturday afternoons, supporting existing scheduling. However several high-demand morning slots are closed, representing missed bookings. Adjusting a few morning openings on key days could capture more customers without adding off-peak costs.
Casabella Beauty & Massage Salon's review sentiment shows a strong overall health with an average rating of 4.5 out of 5. Customers repeatedly praise skilled, friendly therapists, relaxing and personalised treatments, and a calm, pampering environment. The most important finding is consistent praise for therapist skill and customer service; a small number of 1-star reviews indicate occasional negative experiences that contrast with the dominant positive sentiment.
Reputation
Reputation & Ratings
32%
response rate
How often you engage with customer feedback
4.5
average rating
Your overall rating as seen by potential customers
76%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Casabella Beauty & Massage Salon
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Casabella Beauty & Massage Salon
Casabella Beauty & Massage Salon operates from St Albans in Christchurch, providing a suite of beauty and wellness services. The salon describes itself as staffed by certified professionals with qualifications such as ITEC Level 2 and a Level 4 Laser & Intense Pulsed Diploma. Treatments listed include advanced skin care, hair removal, rejuvenating facials and a variety of massages.
Services focus on skin and relaxation therapies, with clients able to book facials, massage packages and specialist hair removal. The salon notes experience in both therapeutic and pampering treatments, and the team emphasises professional qualifications and tailored care. Treatment lengths vary, with options such as combined massage and facial packages.
Customer feedback themes include friendly, welcoming therapists, skilled practitioners and relaxing, high-quality facials and massages. Reviewers commonly mention specific staff by name for manicure, massage and facial services, and report punctual, accommodating service, with one noting helpful parking options for clients. The average review rating is 4.5.
Locally, Casabella positions itself as a St Albans salon offering a mix of advanced skin care and relaxation treatments delivered by qualified staff. The combination of training credentials, a broad treatment menu and consistently warm client feedback helps distinguish the salon within its neighbourhood.
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Health Score
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7.4
Market Rank
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#4
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62%
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