Adelphi Insurance Brokers
Adelphi Insurance Brokers, based in Riccarton, Christchurch, is a nationwide Kiwi‑owned brokerage offering personal, business, life, farmer and KiwiSaver insurance. The team of advisers and customer support staff work to build personalised protection packages and guide clients through cover options. Customers can expect knowledgeable, efficient service and clear explanations, especially for KiwiSaver and life insurance enquiries.
Performance snapshot
How does Adelphi Insurance Brokers measure up?
9.1
Reputation Score
Reviews, ratings, response rate, and business listing completeness
8.7
Overall Score
Scored out of 10 across nine marketing areas
6.4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Adelphi Insurance Brokers shows a very healthy digital profile with a strong overall health score of 8.7 out of 10. The business benefits from a well‑aligned domain health, an claimed Google Business Listing, and an accessible listing with a direct website link. Key opportunities focus on expanding local reach and improving content and presence to convert online interest into customers.
Google Business Listing
Adelphi Insurance Brokers shows an excellent overall health on Google Business Listing with a score of 9.8 out of 10, indicating strong completeness and optimisation. The strongest finding is that the listing has a claimed status and an easily accessible phone number for customers. A key opportunity is to add photos to better illustrate services and value.
Google Maps Ranks
Adelphi Insurance Brokers shows a very high overall health score for Google Maps search visibility, indicating strong presence across city searches and solid performance in the business's suburb. The top opportunities relate to maintaining momentum: continued performance above the local median and strengthening borough presence to reach top performers.
Citations & Social Media
Adelphi Insurance Brokers shows an above-average health score for social presence at 6.7 out of 10, indicating solid overall visibility though room for growth. Key strengths include an outstanding Instagram presence and well-maintained LinkedIn listings that support credible reach to customers. Opportunities lie mainly in completing missing profiles on Facebook, TikTok, GrabOne, Neighbourly and Yellow Profile to broaden discovery.
Open Hours vs Demand
Adelphi Insurance Brokers' published hours mostly align with local demand peaks for weekday business enquiries, but there are clear gaps and a few low-value open hours. Strong alignment appears during standard weekday mornings when clients search for insurance advice. Missed opportunities exist in late-evening and weekend windows when searches are high but the office is closed. Consider modestly extending weekday evening hours or adding a short Saturday shift focused on consultations, while trimming low-demand mid‑afternoons if staffing is constrained.
Overall customer sentiment is very positive, with an average rating of 4.9 indicating strong customer satisfaction. Reviews repeatedly praise knowledgeable, accessible advisers-especially for KiwiSaver and life insurance-and clear, easy-to-understand explanations. Customers also highlight fast, efficient service and prompt claim handling from staff such as Brittany. One or two minor lower-star comments exist but do not form a pattern.
Reputation
Reputation & Ratings
74%
response rate
How often you engage with customer feedback
4.9
average rating
Your overall rating as seen by potential customers
92%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Adelphi Insurance Brokers
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Above average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Adelphi Insurance Brokers
Adelphi Insurance Brokers is a nationwide Kiwi-owned insurance brokerage based in Riccarton, Christchurch. The firm describes itself as focused on protecting clients' lifestyle, income, family and business through tailored insurance solutions.
The brokerage lists services including personal insurance, business insurance, life insurance, farmer's insurance and KiwiSaver. Adelphi states its advisers create personalised protection packages by first understanding clients' needs and circumstances, aiming to deliver maximum cover at an affordable price.
Customer feedback highlights efficient, knowledgeable service and clear explanations, with repeated mentions of positive experiences around KiwiSaver advice and life/health interactions. Reviews reference advisers who take time to explain options in plain language and make processes straightforward for clients.
Locally, Adelphi combines a Riccarton presence with nationwide reach and a team of expert advisers and customer support staff. The firm positions itself around personalised advice and support for individuals, farmers and businesses seeking insurance and KiwiSaver guidance in Christchurch and across New Zealand.
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Health Score
How healthy is my marketing?
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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