Ourvets St Albans Veterinary Clinic
Ourvets St Albans Veterinary Clinic is a full-service veterinary practice at 98 Cranford Street, St Albans, Christchurch. The clinic offers general medicine, advanced soft tissue surgery, behavioural consultations and complex care plans. Its state-of-the-art facility features digital radiography, ultrasonography and in-house diagnostics, and the team includes experienced veterinarians and veterinary nurses.
Performance snapshot
How does Ourvets St Albans Veterinary Clinic measure up?
4.9
Reputation Score
Reviews, ratings, response rate, and business listing completeness
7.5
Overall Score
Scored out of 10 across nine marketing areas
6.3
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Ourvets St Albans Veterinary Clinic shows a healthy digital footprint with a 7.5/10 overall health score. The strongest ongoing indicators are a claimed Google Business listing, open-for-business status, and a healthy domain, suggesting reliable online presence and easy access for clients. The most notable areas to focus on are customer engagement via reviews and expanding social reach, especially Instagram.
Google Business Listing
Ourvets St Albans Veterinary Clinic is in good health on Google Business Listing, with a solid profile and verified control. The health score of 8.7 indicates very high completeness and reliability. Notable strengths include the listing being claimed and the phone number and website link being present. Progress on photos and description is evident, with room to grow further.
Google Maps Ranks
Ourvets St Albans Veterinary Clinic shows very high visibility in Google Maps with a health score of 9.4 out of 10. The business already ranks well overall and particularly strong in its suburb, reflecting solid local visibility. The top opportunities focus on strengthening aggregate map results and pushing the suburb/borough score into the top decile through continued listing refinements.
Citations & Social Media
Health remains low at a 2.1 out of 10, indicating limited social presence and directory presence. The most important finding is the lack of active profiles on Instagram, TikTok, Neighbourly, LinkedIn, and Yellow, which constrain local visibility. A strong existing Facebook profile shows a solid foundation to build from.
Open Hours vs Demand
Ourvets St Albans shows a solid alignment between published hours and city-level demand, with 60 weekly hours open during peak search times and no open hours in low-demand periods. Peak alignment includes Tuesday 3-4pm, Wednesday 4pm and Thursday 3-4pm. Missed opportunities occur mainly on Saturdays (8am, 2-4pm) and an early Thursday 7am slot. Closing on those peaks likely costs missed footfall.
Ourvets St Albans shows an overall positive customer sentiment with an average Google rating of 4.2. Reviews repeatedly praise caring, professional and knowledgeable vets and nurses, warm front‑of‑house service and clear communication about treatment. At the same time a small but notable set of low ratings raises concerns about billing clarity and some reception interactions that contrast with the otherwise supportive tone.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.2
average rating
Your overall rating as seen by potential customers
71%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Ourvets St Albans Veterinary Clinic
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
View full report
Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
View full report
Low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
View full report
More about Ourvets St Albans Veterinary Clinic
Ourvets St Albans Veterinary Clinic is located at 98 Cranford Street in the St Albans suburb of Christchurch. The clinic presents itself as a full-service veterinary practice serving companion animals in the local community.
Services include general animal medicine, advanced soft tissue surgeries, behavioural consultations and care plans for complicated medical cases. The clinic states it operates with digital radiography, ultrasonography and in-house diagnostic testing to support prompt clinical decisions.
Customers generally report professional, friendly and caring interactions with the team. Review themes highlight knowledgeable staff, helpful reception and nursing teams who go above and beyond for pets. Clients mention positive experiences with both routine visits and more involved care episodes.
Locally, this clinic is distinguished by its combination of surgical capability, diagnostic equipment and a stated focus on behavioural and complex-care planning. The practice emphasises a team approach involving veterinarians and veterinary nurses in the management of patients and ongoing care.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.