Nails by Tomo

Nails by Tomo

Nails by Tomo is a specialist nail salon in Saint Albans, Christchurch, run by Tomoko Tsuji who has over two decades of Japanese nail art experience. The salon focuses on Japanese-style gel manicures, hand-painted nail art and pedicures, using high-quality products aimed at healthier, longer-lasting nails. It opened in Christchurch in 2018.

2/422 Innes Road, St Albans, Christchurch 8052, NZ

Performance snapshot

How does Nails by Tomo measure up?

8.3

Reputation Score

Reviews, ratings, response rate, and business listing completeness

9

Overall Score

Scored out of 10 across nine marketing areas

7.5

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Nails by Tomo shows a very high digital marketing health score of 9.0 out of 10, indicating strong overall performance. The most important findings are solid Google Business presence with claimed status and accessible phone number, and an open-for-business display that conveys reliable availability to customers.

Google Business Listing

Nails by Tomo shows a strong Google Business Listing health with a score of 8.2 out of 10, indicating solid completeness and optimisation. The most notable findings are a claimed listing with a live website link and a visible phone number, plus the listing accurately shows open status. The current strengths include clear contact details and easy access for customers.

Google Maps Ranks

The Nails by Tomo Maps performance shows an above-average health score of 6.1 out of 10. This indicates reasonable visibility in Google Maps with room for steady improvement. The strongest findings are a top ranking for several salon-related queries and a solid borough presence that is past the bottom quartile, suggesting focused growth opportunities in suburb-level visibility.

Citations & Social Media

Nails by Tomo shows a high overall health with strong social profiles, especially Facebook and Instagram, and a solid Fresha presence. The key finding is the absence of a TikTok, LinkedIn owner profile, and Neighbourly/NoSecretSalon listings which represent growth opportunities for local reach and credibility.

Open Hours vs Demand

Nails by Tomo's opening hours partially match local demand: 38 weekly open hours coincide with peak search times, notably Tuesday 10-11am and Wednesday 3pm plus Thursday 4-5pm. However 39 popular hours are missed, mainly Saturday midday-afternoon and Thursday 6pm. There are no low-demand open hours, so extending evening or Saturday hours could capture unmet demand.

Nails by Tomo

Nails by Tomo shows very strong customer sentiment, with an average Google rating of 4.9 from 29 reviews. Customers consistently praise careful, high-quality Japanese-style gel manicures, detailed hand-painted nail art and long-lasting results. Friendly, attentive staff and a relaxing salon atmosphere are recurring positives. There are no consistent complaints in the review set, indicating stable customer satisfaction.

Reputation

Reputation & Ratings

83%

response rate

How often you engage with customer feedback

4.9

average rating

Your overall rating as seen by potential customers

83%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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