Aon Christchurch
Aon Christchurch is an insurance broker based in Upper Riccarton, Christchurch. It combines national and international insurer access with local knowledge to arrange business insurance and related risk solutions. Clients deal with a local team that draws on Aon's wider resources while offering hands-on support and broker services tailored to local businesses.
Performance snapshot
How does Aon Christchurch measure up?
5.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
2.5
Overall Score
Scored out of 10 across nine marketing areas
2.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Aon Christchurch's overall digital marketing health sits at 2.5 out of 10, indicating a mainly early-stage position. This means there are several areas needing attention, but some fundamentals are in place. The most notable findings are that the Google Business Listing is claimed with a live website link, and the listing shows an open-for-business status and a direct phone number for customers.
Google Business Listing
Aon Christchurch shows a solid health score on Google Business Listing with room for growth. The listing has a claimed status, an active website link, and a visible phone number, which together support customer contact. Strength also comes from a clear title and open-for-business status, while photo activity and description are improving but still below peers.
Google Maps Ranks
Aon Christchurch shows a moderate overall health in Maps Search Performance, with a 5.4 out of 10 health score. The top opportunities focus on strengthening local maps presence in the borough and maintaining growth across multiple local suburbs. Best-performing keywords confirm strong ranking for Upper Riccarton and Sockburn.
Citations & Social Media
Aon Christchurch shows very low overall health for social presence and directories, with a 1.3 out of 10. The limited active profile footprint suggests the business is missing several key platforms. The Neighbourly listing is present and accurate, which helps local visibility, but broader presence is essential to reach more customers and build trust.
Open Hours vs Demand
Aon Christchurch shows an above-average temporal health score (5.8/10) but city-level popularity data are not available, so specific hour-by-hour alignment cannot be confirmed. No supplied strong-alignment or missed-opportunity hour lists exist. Practically, the business should map local search patterns, track client contact times and pilot small changes to opening hours where demand is evident to improve alignment.
Overall health score is 3.2 out of 5, indicating mixed customer sentiment driven by polarised reviews. The review set includes many 5-star endorsements alongside numerous 1-star complaints. Recurring praise appears in the high-rated entries, while consistent negatives include slow claim resolution and repeated reports about unsafe driving by a company vehicle. Analysis is based on a limited recent review sample.
Reputation
Reputation & Ratings
17%
response rate
How often you engage with customer feedback
3.2
average rating
Your overall rating as seen by potential customers
36%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Aon Christchurch
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Aon Christchurch
Aon Christchurch is an insurance broker located in Upper Riccarton, Christchurch. It operates as a local office of Aon, offering insurance placement and risk advisory for businesses in the area while drawing on the wider firm's market access and product range.
The office states it provides access to the industry's best insurance products and services and combines that with local expertise. Services referenced include business insurance placement, access to insurers and products via Aon's network, and hands-on broker support delivered by a local team.
Customer feedback shows a mix of experiences. Many reviewers praise friendly, helpful staff at the local office and recommend specific advisers; several comments highlight positive, personal service. Other reviews report poor experiences with the contact centre and agent handling that left customers feeling unsupported, indicating variability in service across channels.
Aon Christchurch is distinguished locally by its combination of Aon's broad insurer access and a neighbourhood office in Upper Riccarton. Clients can expect broker-led placement and advisory services with a locally based team, alongside the usual insurer network benefits; reviews suggest consistent in-person service but some inconsistency when dealing with contact-centre or agent-run interactions.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
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62%
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