Total Body Concept

Total Body Concept

Total Body Concept is a skin care and beauty clinic in Christchurch Central City offering specialised skin, facial and laser treatments. The clinic provides modern, clean facilities including an infrared sauna and evening appointment options. Clients note a relaxed atmosphere and a consistent team of therapists led by experienced practitioners such as Kate and Maia.

188 Salisbury Street, Christchurch Central City, Christchurch 8013, NZ

Performance snapshot

How does Total Body Concept measure up?

4.6

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.3

Overall Score

Scored out of 10 across nine marketing areas

7.9

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Total Body Concept shows a stable digital health score of 5.7 out of 10, indicating average overall performance. The strongest recent wins include a claimed and open-for-business Google listing with a live website link and phone number, supporting visibility and direct contact for clients. The main progress point is ongoing presence through Google Business setup.

Google Business Listing

Total Body Concept shows a low overall health score for the Google Business Listing, with room for meaningful updates to description content. Key achievements include a claimed listing, an open-for-business status, a working website link, and a visible phone number, which support basic customer accessibility.

Google Maps Ranks

Total Body Concept shows a low overall health score (2.4/10) for Google Maps search visibility, indicating limited visibility across maps results. The strongest opportunities lie in improving aggregate maps rankings and boosting local presence in the borough. Top keywords indicate solid performance for laser hair removal and waxing services in central Christchurch areas, suggesting focus areas for growth.

Citations & Social Media

Total Body Concept shows a very high health level at 9.5, indicating strong social presence and directory reach. The strongest findings are outstanding Facebook and Instagram profiles that drive trust, plus active Neighbourly and Yellow Directory listings that improve local visibility. Focus on expanding TikTok, GrabOne, LinkedIn, and Neighbourly completeness to support growth.

Open Hours vs Demand

Total Body Concept's opening hours largely align with local demand, especially on Tuesdays where morning and afternoon slots match high-search periods. No high-demand hours are missed. A few booked hours fall into lower-demand windows - Monday 4pm, Wednesday 5pm, Friday 9am, Saturday 2pm and Tuesday 8am - which could be reviewed to reduce idle staffing or shifted to tighter peak coverage.

Total Body Concept

Total Body Concept shows strong customer sentiment with an average rating of 4.8/5, indicating generally high satisfaction. Reviews repeatedly praise a relaxed atmosphere, clean modern facilities, evening appointments and experienced therapists such as Kate and Maia. Regular clients highlight consistent quality and services like the infrared sauna, while a small number of low ratings suggest occasional dissatisfaction not detailed in reviews.

Reputation

Reputation & Ratings

23%

response rate

How often you engage with customer feedback

4.8

average rating

Your overall rating as seen by potential customers

84%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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