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Bay Audiology Ferrymead

Audiologist · Brookhaven-Ferrymead, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

Bay Audiology Ferrymead

Audiologist · Brookhaven-Ferrymead, Christchurch

Where you stand#18of 55 audiology businesses
Overall health6.9/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Bay Audiology Ferrymead is an audiology clinic in Ferrymead, Canterbury offering free hearing tests for adults 18+, earwax removal, hearing aid fittings and a hearing aid test-drive service. The experienced team also provides tinnitus management, battery and maintenance services, ACC funding support and long-term aftercare. Customers commonly describe staff as friendly and professional and find the clinic helpful and attentive.

Bay Audiology Ferrymead is an audiology clinic located at 1/1025 Ferry Road in Ferrymead, Christchurch, Canterbury. The clinic provides hearing care services for adults aged 18 and over and operates from a local Ferrymead address.

Services include free hearing tests for adults 18+, earwax removal, expert hearing aid fittings and a hearing aid test-drive service to help clients find a suitable match. The team describes specialisations in tinnitus management, battery services, hearing aid maintenance and ongoing aftercare. The clinic also supplies a range of accessories and offers support with ACC funding.

Customers commonly report friendly, professional and helpful interactions with staff, noting attentive service and clear explanations during appointments. Reviews reference staff going above and beyond to assist with hearing aid issues and providing practical information. These themes reflect a customer experience focused on supportive, patient-centred care and practical follow-up.

Locally, Bay Audiology Ferrymead positions itself as a community-facing audiology provider in Ferrymead, Canterbury, offering standard audiology services alongside ongoing support and maintenance. The combination of free adult hearing tests, test-drive fittings and ACC assistance is a practical fit for clients seeking accessible hearing care and durable aftercare.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Bay Audiology Ferrymead shows steady overall health with some room for improvement. The listing is claimed, has a website link and a phone number, and correctly shows open status, contributing to accessibility. The most notable findings are a solid foundation in basic listing elements and a strong photo count, with opportunity to refine the description to move above the bottom quartile.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
7.6Good
9:41
Tiles © Esri
3
Bay Audiology Ferrymead✓✓
4.7 ★★★★★ (35)
Audiologist · Brookhaven-Ferrymead2
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Bay Audiology Ferrymead is your trusted hearing care provider in Canterbury. We offer free hearing tests for adults aged 18+, earwax removal, expert hearing aid fittings and a hearing aid test drive service to ensure the perfect match. Our experienced team specialises in tinnitus management, battery services, hearing aid maintenance and long-term aftercare. We also offer a range of quality accessories and support with ACC funding. Book your appointment today with our friendly Ferrymead team!

1
Google listingChristchurch audiology · 55 businesses
You are #14 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Bay Audiology Ferrymead shows a healthy overall Google review profile, with a 7.2/10 health score indicating solid performance and room to grow. Key findings include a good-but-improvable star rating and a strong review volume; the business also maintains a decent response rate and high confidence in rating quality. Focus on consistent engagement and customer experience refinements to move toward the midpoint and beyond.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 2
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
  • 3
    Review countYour review count sits above the middle of this market, which puts you in the group customers read as established rather than untested.
4 checks on your reviews. You're seeing 3 of them.
7.2Good
9:41
Bay Audiology Ferrymead
OverviewReviewsPhotosAbout
4.7★★★★★35 reviews 3
5
4
3
2
11
J
Judith P.★★★★★ · 3 months ago

Friendly and professional and stepped me through the check with ease.

Response from the owner2

Thank you for your review, Judith. We're pleased to hear you found the experience friendly, professional, and easy to follow. Helping our clients feel comfortable and informed throughout their hearing...

M
Mahamuud M.★★★★★ · 5 months ago

Response from the owner

Thank you for your 5-star rating, Mahamuud. We're pleased you had a positive experience with our Ferrymead team and appreciate you taking the time to leave a review. We look forward to seeing you agai...

Google reviewsChristchurch audiology · 55 businesses
You are #16 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Bay Audiology Ferrymead shows a very high overall health score on Google Maps at 9.8/10, indicating strong visibility and consistent performance across searches. The top opportunity is maintaining and enhancing aggregate map visibility, already at or above the local median. A second strong area is suburb performance, where the clinic ranks in the top 25% for its borough and should push toward the top 10%.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.5Strong
9:41
1234Tiles © Esri
1Top three for "hearing aid repair service" in 21 suburbs, seen in 41
1
Bay Audiology Ferrymead✓4.7 ★ (35) · Audiologist
2
Hearing Excellence5.0 ★ (5) · Audiologist
3
New Zealand Hearing4.7 ★ (15) · Audiologist
4
Resonate Health Merivale5.0 ★ (80) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #9 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Bay Audiology Ferrymead shows above-average health with a 6.7/10, driven by a strong Facebook presence and an established Neighbourly listing. The key takeaway is solid social trust on Facebook and consistent local directory presence, while opportunities lie in adding missing profiles to broaden reach and trust across platforms.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Neighbourly ProfileWe can see your Neighbourly Profile listing (https://www.neighbourly.co.nz/business/bay-audiology-ferrymead-1) found via: Google search results.
  • ✓
    Infobel ListingWe can see your Infobel Listing listing (https://infobel.com/bay_audiology_ferrymead) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
6.5Good
9:41
Gbay audiology ferrymead brookhaven-ferrymead
AllImagesMapsNews
FacebookBayAudiologyBay Audiology Ferrymead | Facebook✓
Healthpagesaudiologists-bay-audiology-ferrymeadBay Audiology Ferrymead | Healthpages
Neighbourlybay-audiology-ferrymead-1Bay Audiology Ferrymead | Neighbourly✓
Infobelbay_audiology_ferrymeadBay Audiology Ferrymead | Infobel✓
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #20 for listings and social
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GoogleFacebookInstagramTikTokHealthpagesNeighbourlyInfobelYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
8 checks on your Facebook page. You're seeing 5 of them.
9.4Strong
9:41
facebook
Bay Audiology✓
5.6K followers ✓
Inspiring New Zealanders to Rediscover the Joy of Hearing.1
FollowMessage
🌐 bayaudiology.co.nz✓
☎ +64 800 700 851
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #4 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Bay Audiology Ferrymead shows a solid on-page technical health with a 6.9/10 score and several established strengths. Key findings include a valid favicon, balanced text-to-page size, adequate character count, fast page size, and an H1 tag. Top opportunities focus on refining meta descriptions and titles, improving the URL structure, and reducing load times to move into the higher-performance range.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    Separate sites linking to youNo separate website links to yours.
  • 2
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 3
    The shape of your link profileNo links to your site were found, so there is no shape to read yet.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠bayaudiology.co.nz✓
✓Favicon
✓Page file size
1Separate sites linking to you
2On-page score
3The shape of your link profile
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Bay Audiology Ferrymead shows a modest overall health score for website traffic, indicating limited organic and paid visibility. The strongest signal is the absence of positive organic traffic and ranking, with potential gains from content, on-page SEO and basic backlinks. Opportunities exist to start small paid initiatives and track outcomes to build a measurable baseline.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
9:41
Gaudiologist brookhaven-ferrymead
AllMapsImagesShopping
No ads from you on any search
www.bayaudiology.co.nzBay Audiology Ferrymead: Hearing Aids and Care

Bay Audiology Ferrymead, 1/1025 Ferry Road. Free hearing test. Hearing aids. Qualified audiologists. Connect with us at 0800 700 851 to schedule your ...

3
healthpages.co.nzBay Audiology Ferrymead - Hearing Aids - Health Pages
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Bay Audiology Ferrymead's opening hours align with several weekday mid-morning and midday peaks but miss significant weekend demand. The clinic is open during strong local search periods on Tuesday and Wednesday late-morning and Wednesday and Friday at midday. However, it is closed across key Saturday lunchtime hours and Sunday late-morning when local searches are high. No low-demand open hours were flagged.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
9:41
Bay Audiology Ferrymead
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#18of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #18 overall
Open my free 7 days →
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