Frendz on Papanui

Frendz on Papanui

Frendz on Papanui is an owner-operated hair salon in the heart of Papanui, Christchurch, within walking distance of Northlands Mall. The salon offers full hairdressing services from perms and precision cuts to up-to-the-minute colour work, serving preschoolers through to corporate and mature clients. Senior qualified stylists use professional Fanola products in a relaxed, friendly setting.

474 Papanui Road, Papanui, Christchurch 8053, NZ

Performance snapshot

How does Frendz on Papanui measure up?

4.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

6.3

Overall Score

Scored out of 10 across nine marketing areas

5.9

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Frendz on Papanui shows an above-average digital health with a 6.3/10 score. The strongest current strengths include a claimed Google Business Listing, active listing status, and a visible phone number, which supports easy client contact. Opportunities lie in building a robust Instagram presence and further aligning opening hours for peak times.

Google Business Listing

Frendz on Papanui shows a mostly solid Google Business Listing with an overall health score of 5.8 out of 10, indicating above average health. The listing already includes a website link, a claimed status, a displayed open status, a phone number, and a listing title. The main strengths are claimed status, visible open/closed status, and contact details, with room to improve branding visuals and imagery.

Google Maps Ranks

The Maps Search performance for Frendz on Papanui shows a below-average health score of 3.7 out of 10. Overall visibility is improving but remains limited, with strengths in several key local search terms. The brand ranks well for unisex hairdresser in northcote-papanui and unisex hairdresser in strowan, indicating solid relevance for core services.

Citations & Social Media

Frendz on Papanui shows a very low health score for social presence, with opportunities concentrated on building active profiles across Instagram, Facebook, and TikTok to raise local visibility and trust. Current strengths include a GrabOne and Fresha profile presence, helping reach bargain-seeking and service-focused customers.

Open Hours vs Demand

Frendz on Papanui generally matches Christchurch demand at key times but misses notable lunchtime demand early in the week. Strong alignment occurs on Tuesdays 11-12 and Saturdays 11-13 when searches peak. The salon is closed across Monday 11-14 and Sunday 15:00, which are high-demand windows. There are no low-demand open hours, so extending limited Monday or Sunday coverage could capture more bookings without creating visible inefficiency.

Frendz on Papanui

Frendz on Papanui has an overall Google review health of 4.5 from 80 reviews, indicating generally strong customer satisfaction. Reviews repeatedly praise friendly staff, skilled senior stylists and consistent colour and cutting results, with parents noting good experiences for children. A small number of negative reports relate to appointment handling and phone responsiveness, which appear as the main recurring complaint.

Reputation

Reputation & Ratings

13%

response rate

How often you engage with customer feedback

4.5

average rating

Your overall rating as seen by potential customers

78%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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