Bay Audiology Halswell
Bay Audiology Halswell provides professional hearing care from 53 Caulfield Avenue in Halswell, Christchurch. The clinic offers free hearing checks for adults 18+, customised hearing aid fittings, test-drive trials and ACC-funded appointment support. Services include tinnitus management, earwax removal, battery replacements and ongoing device aftercare. The Halswell team emphasises personalised service and accessible device support.
Performance snapshot
How does Bay Audiology Halswell measure up?
6.7
Reputation Score
Reviews, ratings, response rate, and business listing completeness
9.7
Overall Score
Scored out of 10 across nine marketing areas
9.2
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Bay Audiology Halswell shows a very high overall digital marketing health score of 9.7 out of 10, indicating strong performance across multiple areas. The most notable findings include a solid Google Open-for-Business status and a clean domain health, with a claimed Google Business Listing and a linked website. Opportunities exist in expanding reviews and aligning opening hours with demand.
Google Business Listing
Bay Audiology Halswell shows a healthy profile with an average overall health score and solid foundation of listing basics. The most notable findings are a claimed listing with a working phone number and an open-for-business status, plus a website link. The primary opportunity is to add a logo to strengthen branding, while descriptions and photos remain solid.
Google Maps Ranks
Bay Audiology Halswell shows a very high overall health score for Google Maps search presence, indicating strong visibility across local searches. Top findings include being in the top quartile for the suburb in borough results and notable performance in key audiology related terms. The business should continue refining its Google Business Listing to push towards the top 10% locally.
Citations & Social Media
Bay Audiology Halswell shows very high social proof with a strong Facebook presence and an accurate Neighbourly listing, supported by a very high trust score. Overall health sits at 8.6, indicating solid visibility. The key achievements are a top-tier Facebook profile and an accurate Neighbourly listing, while opportunities lie in expanding on Instagram, TikTok and directory listings to reach broader audiences.
Open Hours vs Demand
Bay Audiology Halswell's published hours partially match local demand. The clinic is open across high-demand weekday late-morning and lunchtime slots-Tuesday 10-11am, Tuesday 11am, Wednesday 11am-12pm and Thursday 12pm-so core weekday traffic is covered. However, it is closed during several popular weekend mid-day periods (Saturday 11am-2pm, Sunday 11am), representing clear missed opportunities to capture additional demand.
Bay Audiology Halswell has an overall review health of 4.1 from 10 Google reviews, indicating generally positive customer sentiment with notable concerns. Customers frequently praise personalised, friendly and professional care, clear explanations from clinicians, and efficient service. Two identical one-star complaints about repeated appointment cancellations for an elderly client stand out as a consistent negative issue that affects trust.
Reputation
Reputation & Ratings
90%
response rate
How often you engage with customer feedback
4.1
average rating
Your overall rating as seen by potential customers
49%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Bay Audiology Halswell
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
View full report
Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
View full report
Very high
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
View full report
More about Bay Audiology Halswell
Bay Audiology Halswell is a local audiology clinic based at 53 Caulfield Avenue, Longhurst Health in Halswell, Christchurch. It offers hearing care and hearing aid services to adults in the surrounding Canterbury area and lists both on-site appointments and ACC-funded appointment support.
Services include free hearing checks for adults aged 18 and over, customised hearing aid fittings and a hearing aid test drive service to help clients assess different devices. The clinic also provides tinnitus management, earwax removal, battery replacements, ongoing device support and stocks a range of accessories to support long-term hearing needs.
Clients commonly report a customer-focused experience, with reviews noting clear explanations from audiologists, professional and efficient service, and staff who are friendly and attentive. Several reviews mention use of modern testing equipment and clinicians who take time to explain results and options, which contributes to clients feeling informed about their hearing care choices.
Locally, Bay Audiology Halswell positions itself as a community-facing clinic offering a comprehensive mix of testing, fittings and aftercare. Practical elements such as test drives, battery and accessory supply, and assistance with ACC-funded appointments are part of the services that distinguish the Halswell location for people seeking ongoing hearing support.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.