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New Zealand Hearing

Audiologist · Christchurch Centre, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

New Zealand Hearing

Audiologist · Christchurch Centre, Christchurch

Where you stand#10of 55 audiology businesses
Overall health8.3/10across the eight areas

Going well

04Listings and social8.103Map positions8.008Opening hours8.007Google search and traffic7.4

Where we can help

02Reviews3.901Google listing3.705Facebook page2.806Your website-
How AI describes youMarketbase business report

What AI tells people about you

New Zealand Hearing is an independent audiology clinic in Christchurch Central City offering hearing assessments, ear wax removal and hearing-aid services. The locally owned practice emphasises comprehensive care and continuity by ensuring clients see a local audiologist at each visit. Reviews highlight friendly, professional staff and comfortable, effective ear-wax removal and testing experiences.

New Zealand Hearing is an independent audiology clinic based in Christchurch Central City. The locally owned group provides audiology services through clinics where clients are seen by a local audiologist at each appointment.

Services include hearing assessments, ear wax removal, hearing-aid selection and fitting, and broader hearing-loss support. The clinic materials describe innovative and comprehensive care delivered by registered audiologists across their local clinics.

Clients commonly report friendly, professional interactions and describe ear-wax removal and hearing tests as comfortable and effective. Review themes note helpful, welcoming staff, attentive testing, and successful hearing-aid fittings following identification of hearing loss.

Locally owned and focused on continuity of care, New Zealand Hearing positions itself as a neighbourhood clinic for people seeking routine hearing checks, wax management and hearing-aid services in Christchurch Central City. Practical strengths cited by customers include accessible appointments, experienced audiologists and a welcoming clinic environment.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

New Zealand Hearing shows solid control of its Google Business Listing with a health score of 4.8 out of 10. Overall health indicates room for improvement, but key elements are in place: a confirmed listing, visible phone number, workable website link, and open status. The most important findings are that the listing has a claim and phone number, and the description and photos are mid-range but improving.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
3.7Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
New Zealand Hearing
2
New Zealand Hearing✓✓
5.0 ★★★★★ (13)
Audiologist · Christchurch Centre3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Love your hearing through innovative and comprehensive care by seeing Carolyn, your local audiology expert, every time.

1
Google listingChristchurch audiology · 55 businesses
You are #35 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Google Business Reviews health for New Zealand Hearing shows an above-average score and strong customer satisfaction, with room to grow. The top finding is a high star rating in the top 10% of peers, reflecting solid service. Additionally, the business has begun collecting more reviews and maintains a reasonable response rate that builds trust with customers.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
4 checks on your reviews. You're seeing all of them.
3.9Room to grow
What customers seeWhere you rank
9:41
New Zealand Hearing
OverviewReviewsPhotosAbout
5.0★★★★★13 reviews 3
5
4
3
2
1✓
wax removal 3hearing test 3wax 3hearing aids 2
2How far your rating and your review count together can be trusted
S
Sue M.★★★★★ · 8 months ago

NZ hearing were prompt, professional and extremely effective at removing stubborn ear wax from my ear today. Wendy did a great job. I can not recommend them highly enough.

Response from the owner1

Thanks for the lovely review Sue. We're so pleased Wendy was able to help with your ear wax today.

C
Clinton L.★★★★★ · a year ago

I have had a lot of ear cleaning over the years and this was the most comfortable I have experienced. Thank you so much

Response from the owner

That's great to hear Clinton, thanks for the review!

Google reviewsChristchurch audiology · 55 businesses
You are #34 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

New Zealand Hearing shows a very high overall health score for Google Maps search performance, indicating strong visibility across city-wide searches and in the local suburb. The top opportunities focus on maintaining this visibility while pushing toward the top 10% in the borough, supported by solid rankings for key hearing-aid related terms and a few position 1-2 keywords.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.0Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing aid repair service
2Top three for "hearing aid repair service" in 5 suburbs, seen in 62
1
New Zealand Hearing15.0 ★ (13) · Audiologist
2
Bay Audiology Christchurch4.3 ★ (70) · Audiologist
3
New Zealand Hearing4.7 ★ (15) · Audiologist
4
Hearing Excellence5.0 ★ (5) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #12 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

New Zealand Hearing shows a very high health score of 9.7, indicating strong presence and trust in local directories and social profiles. The business benefits from outstanding Facebook and Instagram profiles, with high trust scores and consistent branding. The largest current strength is consistent, active engagement on two main social channels, supported by strong local trust.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 5 of them.
8.1Strong
What customers seeWhere you rank
9:41
Gnew zealand hearing christchurch centre
AllImagesMapsNews
InstagramnewzealandhearingNew Zealand Hearing | Instagram✓
FacebooknewzealandhearingNew Zealand Hearing | Facebook✓
Healthpointtriton-hearing-christchurch-centralFound through search, not linked from anything you own
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #11 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 3
    Recommendations on your pageYou hold fewer recommendations than the middle of this market.
9 checks on your Facebook page. You're seeing 6 of them.
2.8Room to grow
What customers seeWhere you rank
9:41
facebook
newzealandhearing✓
520 followers 1
Booking an appointment at any one of our Kiwi owned and operated audiology clinics throughout the country, gives you direct access to independent hearing experts.
FollowMessage
★ 2 reviews · recommended 3
🌐 newzealandhearing.co.nz✓
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #40 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

On-Page SEO health for New Zealand Hearing is above average, with a 6.9 out of 10. The site shows strong achievements in on-page SEO score, a perfectly sized title tag, and a valid favicon, which supports recognisable branding in search results. Key opportunities include adding a meta description, addressing text-to-page size ratio, securing content, and removing render-blocking resources.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Separate sites linking to youMore separate websites link to you than almost any business in this market - a spread built over years that a competitor cannot buy their way into.
  • ✓
    On-page scoreFew sites in this market clear these checks as completely as yours: fast to open, readable, and accurate about itself to Google and to the person who lands on it.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    Domain Age ScoreYour domain has been registered longer than the newest sites here but is still younger than most.
  • 3
    Pages linking to youMore pages link to you than half the businesses here, so search engines have a reasonable number of routes into your site.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒newzealandhearing.co.nz2✓
✓Separate sites linking to you
✓On-page score
1Meta description
3Pages linking to you
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

New Zealand Hearing shows an above-average website traffic health score, indicating stable early momentum with room to improve paid and organic visibility. The top opportunities focus on initiating a small paid campaign with precise targeting, and continuing to refine organic value and rankings through content, UX, and links.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
7.4Good
What customers seeWhere you rank
9:41
Gaudiologist christchurch centre
AllMapsImagesShopping
21No ads from you on any search
www.newzealandhearing.co.nzNew Zealand Hearing – Audiology Clinic in Christchurch

Christchurch's locally-owned independent audiology clinic, , 132 Peterborough Street, Christchurch 8013 Monday–Friday 8am–4:30pm +64 3 322 9934 hearing@ ...

www.tritonhearing.co.nzFind a Christchurch Audiologist Near You
3About 1,070 visits a month from search, across 382 searches
Google search and trafficChristchurch audiology · 55 businesses
You are #15 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

New Zealand Hearing's hours partially match local demand: 40 weekly open hours align with popular midweek slots, but the clinic is closed for many high-demand weekend and Sunday morning hours. There are no open hours during low-demand periods, so wasted time is minimal. Adjusting a small number of weekend hours could better capture local search activity without greatly increasing total weekly hours.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
What customers seeWhere you rank
9:41
New Zealand Hearing
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#10of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #10 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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