Lay Associates

Lay Associates

Lay Associates is a Rolleston-based accounting firm with additional offices in Leeston, Lincoln and Ashburton. The firm offers business-focused accounting support and guidance aimed at helping clients secure their financial future. Customers report friendly, helpful service. Lay Associates serves local small businesses and individuals across the Canterbury region, with options to contact the team by email or web form.

78a Rolleston Drive, Rolleston 7614, NZ

Performance snapshot

How does Lay Associates measure up?

4

Reputation Score

Reviews, ratings, response rate, and business listing completeness

5.1

Overall Score

Scored out of 10 across nine marketing areas

4.4

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Lay Associates shows an average health score of 5.1 out of 10, indicating a mixed digital marketing position. The strongest signal is a top-qu tier star rating and unique domain, while important gaps include opening hours alignment and low review response rate. Addressing these could stabilise trust and visibility online.

Google Business Listing

The Google Business Listing for Lay Associates shows a very low health score and several key gaps. Strengths include a working website link, a listed phone number, a complete address, and a main image, which support basic credibility. However, the listing is not claimed, the status is unclear, and descriptions and visuals are minimal. Addressing these will improve visibility and trust.

Google Maps Ranks

Lay Associates shows an above-average health score of 6.1 out of 10 for Google Maps search, indicating reasonable visibility with room to climb. The strongest performance is in Rolleston-focused terms, with top rankings for several auditor and accountant variations. Opportunities lie in improving aggregate maps visibility and further boosting borough presence to move toward the local midpoint.

Citations & Social Media

Lay Associates shows a moderate health level for Citations & Social Presence, reflecting minimal social directory activity but a documented LinkedIn presence. The key finding is that LinkedIn is active while Instagram, Facebook, TikTok, and other directories lack recent activity, limiting local reach and trust signals among customers.

Open Hours vs Demand

Lay Associates has no published opening hours, so temporal alignment with local demand cannot be measured. The health score is 0.0, meaning any peak or off-peak matches are unknown. This creates a missed opportunity to capture searches during busy periods and a risk of appearing closed when clients look for accounting support. Publishing hours and testing hours based on local demand would be commercially useful.

Lay Associates

Lay Associates shows a historically positive review profile, with an average 5-star rating from two Google reviews. Review text emphasises friendly, helpful service, reflecting strengths in client interaction. The small, dated sample limits confidence about current performance; the business serves local small businesses and individuals across Canterbury, and the existing feedback suggests a client-focused approach worth monitoring.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

34%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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