Highgate Hair
Highgate Hair is a high-end hair salon in Rolleston that brings experienced senior stylists to the local area. Now incorporating Charlotte's Hair, the salon lists stylists Dani, Arnya and Matt and specialises in cuts and colouring, with foiling as a stated forte. Customers are welcomed by friendly staff and can book by phone or online.
Performance snapshot
How does Highgate Hair measure up?
4.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
7.9
Overall Score
Scored out of 10 across nine marketing areas
8.4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Highgate Hair shows strong overall health with a 7.9 out of 10. The strongest signals are solid domain health and a claimed Google Business Listing with a visible open-for-business status, plus a clear listing link and title. Opportunities to improve include Google Maps search visibility and review response rate, alongside on-page SEO and meta description length.
Google Business Listing
Highgate Hair shows an average health score with solid basics in place. Key strengths include claimed status, open-for-business display, a website link, an existing listing title and a phone number. The main gaps are missing a logo and limited listing description and photos; addressing these will lift visibility and credibility for local clients.
Google Maps Ranks
Highgate Hair shows a solid overall health score for Google Maps search and room to improve in both the city-wide and borough-specific rankings. The top opportunities focus on strengthening aggregate visibility and building the Rolleston presence to reach the local midpoint and beyond, aligning with the current top performing keywords in nearby suburbs.
Citations & Social Media
Highgate Hair shows very strong health with a 9.2/10 score, indicating solid social and directory presence. The two key findings are a standout Instagram and Facebook presence and an active Fresha listing, which together support visibility and client trust. Opportunities focus on expanding into TikTok and NoSecretSalon, plus Yellow and LinkedIn profiles to improve reach and humanise the brand.
Open Hours vs Demand
Highgate Hair's opening hours largely match local demand: 55 peak hours are covered and there are no low-demand open hours, giving a strong temporal fit. Peak Saturday midday and Tuesday late-morning slots are open and likely capture walk-ins and booked clients. However 16 high-demand hours are missed, mainly on Sunday and late Saturday afternoon, presenting clear options for targeted hour changes.
Highgate Hair's review sentiment shows a healthy overall score (average rating 4.6). Customers repeatedly praise friendly, welcoming staff and skilled senior stylists for cuts, colouring and foiling. Standout themes are consistent trust in specific stylists and excellent customer care. A small number of lower ratings exist but the dominant theme is high satisfaction with service quality and professionalism.
Reputation
Reputation & Ratings
3%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
85%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Highgate Hair
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Highgate Hair
Highgate Hair is a high-end hair salon based in Rolleston, established in 2014 and now incorporating Charlotte's Hair. The salon operates from Rolleston and presents itself as a local destination for experienced hairdressing services.
The team includes senior stylists Dani, Arnya and Matt. The salon states specialisations in cutting and colouring, and identifies foiling as a particular forte. Appointments can be made by phone or through online booking.
Customer feedback highlights friendly staff, attentive stylists and consistently positive experiences. Reviews note that stylists listen to client requests, deliver the requested colour and cuts, and that the salon environment is pleasant and welcoming.
Locally, Highgate Hair is positioned as a Rolleston salon offering senior-level stylists and a focus on cut and colour work. Practical features include phone and online bookings and a team who state a commitment to friendly, client-focused service.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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