Silk Design and Build

Silk Design and Build

Silk Design and Build is a Christchurch-based commercial interior design and fit-out specialist located in Russley. Over 12 years they provide design-build and refurbishment services, combining project management systems with hands-on fit-out experience. They collaborate closely with clients as one team to deliver creative, functional interiors and introduce structure and certainty to commercial projects.

38 Russley Road, Russley, Christchurch 8042, NZ

Performance snapshot

How does Silk Design and Build measure up?

4.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

3.3

Overall Score

Scored out of 10 across nine marketing areas

5.8

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Silk Design and Build shows a below-average digital health with a 3.3/10 score. The strongest current strengths are a claimed Google Business Listing, a live website link from the listing, and perfect domain health, indicating a reliable online presence. The main near-term focus is improving customer reviews and engagement to lift credibility.

Google Business Listing

Silk Design and Build has a very high Google Business Listing health score and strong basic details. The listing shows a valid website link, is claimed, and displays open status with a visible phone number. The overall health score suggests solid completeness, while the two most important findings are the strong listing control and availability information, plus a top-tier description that already sits in the top quartile.

Google Maps Ranks

Silk Design and Build shows an above-average health score for Google Maps with room to grow. The top findings show strong performance for core local terms such as building designer and interior designer in Russley, where the business ranks first. Opportunities focus on improving aggregate maps visibility and maintaining borough presence to push into top results.

Citations & Social Media

Silk Design and Build shows a very low health score for its social and directory presence, with clear gaps across Facebook, Instagram, TikTok, LinkedIn and GrabOne. The top opportunities focus on establishing active profiles on these platforms to improve local visibility and trust, starting with consistent naming and details.

Open Hours vs Demand

Silk Design and Build's weekly hours align strongly with Christchurch demand overall: most peak windows are covered, yielding a high temporal health score. Strong matches occur mid-week mornings and a midweek afternoon. However, several high-demand Sunday morning hours are missed and one early Saturday opening falls in a low-demand window. Consider small schedule tweaks to capture Sunday demand and trim the low-value Saturday hour.

Silk Design and Build

Silk Design and Build currently has no Google reviews and an average rating of 0 from 0 reviews, which weakens initial trust from potential customers. The most important findings are the lack of an established star rating and no public review responses. Encouraging satisfied clients to leave reviews and starting to reply to any feedback will build credibility and reduce hesitation from new prospects.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

0.0

average rating

Your overall rating as seen by potential customers

0%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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