The Beauty & Lash Studio
The Beauty & Lash Studio is a beauty salon in the Redwood suburb of Christchurch offering eyelash extensions, brow work and similar studio services. Run by Brittany and Christine, the studio is known locally for professional, gentle service and a relaxed client experience that emphasises personal care and attention to detail.
Performance snapshot
How does The Beauty & Lash Studio measure up?
4.5
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.7
Overall Score
Scored out of 10 across nine marketing areas
4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
The Beauty & Lash Studio shows a health score of 4.7 out of 10, indicating average digital marketing health. The strongest current asset is a high star rating and a solid Facebook presence, with all essential listing details in place. Opportunities lie in better aligning opening hours with peak demand and continuing to grow reviews and response rates to build trust.
Google Business Listing
The Beauty & Lash Studio shows a very low Google Business health, with room for critical improvement in listing ownership, contact details and description. Current strengths include a live open status, a listing title, a website link, a complete address and a main image. Addressing claimed status and adding more photos will help attract local clients.
Google Maps Ranks
The Beauty & Lash Studio shows a healthy Google Maps presence, with a health score of 8.4 out of 10. This indicates strong visibility and solid local awareness among potential customers. Top opportunities focus on broadening reach across multiple local suburbs and maintaining momentum to solidify position among top performers.
Citations & Social Media
The Beauty & Lash Studio shows an overall health of 5.5 out of 10, indicating average presence across social platforms and directories. The strongest points are a "very high" trust Facebook profile and a solid Fresha listing, with a maintained LinkedIn Company page that supports brand credibility. Key improvement areas include missing TikTok, limited Neighbourly exposure, and a basic NoSecretSalon profile.
Open Hours vs Demand
The Beauty & Lash Studio's opening hours partly match local demand: 32 well-aligned peak hours include Tuesday 10-11am, Tuesday 11am, Wednesday 2-3pm and Saturday 1pm, so core daytime demand is covered. However the studio is closed during several popular windows-Thursday 3-6pm and Saturday 2pm-creating clear missed opportunities. No low-demand open hours were identified, suggesting no obvious wasted time.
The Beauty & Lash Studio's overall health is excellent, with an average rating of 5 from 25 reviews. Reviews repeatedly praise professional, gentle service, personal care and attention to detail from Brittany and Christine, and a relaxed, welcoming salon environment. Consistent themes are punctuality and service variety; no recurring complaints appear in the review set.
Reputation
Reputation & Ratings
44%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
87%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for The Beauty & Lash Studio
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about The Beauty & Lash Studio
The Beauty & Lash Studio is a beauty salon based in Redwood, Christchurch, specialising in eyelash extensions, brow services and other studio beauty treatments. The salon is operated by Brittany (Britt) and Christine and serves local clients in the Christchurch area.
Services mentioned by clients include classic eyelash extensions, brow work and a service described as a permanent bracelet. The studio's team is presented as skilled in their respective services, with clients noting specific treatments by name and returning for repeat appointments.
Clients commonly describe feeling comfortable and well looked after during appointments, citing professional, gentle and patient staff. Reviews highlight personal attention from Brittany and Christine, and many clients report positive outcomes such as enjoying their lashes, brows or other treatments and returning for more services.
Locally, The Beauty & Lash Studio is distinguished by a small-team, personalised approach to beauty services in Redwood. The studio's steady stream of positive client comments and emphasis on care and attention contribute to its local reputation among Christchurch customers seeking lashes, brows and related treatments.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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