Ellis & Jones
Ellis & Jones is a Christchurch-based cosmetic clinic specialising in injectables and medi-aesthetic skin therapy. Run by registered nurses Shea and Aly, the clinic focuses on natural-looking enhancements and offers treatments such as microneedling and facial skin therapies. With four boutique locations across New Zealand and membership plans, clients can access ongoing aesthetic care in a calm, professional setting.
Performance snapshot
How does Ellis & Jones measure up?
7.1
Reputation Score
Reviews, ratings, response rate, and business listing completeness
5.1
Overall Score
Scored out of 10 across nine marketing areas
5.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Ellis & Jones shows an overall health score of 5.1 out of 10, indicating an average digital marketing position. The most notable findings are solid Google Business basics (claimed listing, website link, phone number) and good open-for-business status, but significant gaps remain in on-page SEO and local maps presence that limit visibility.
Google Business Listing
Ellis & Jones presents a solid Google Business Listing health with a score of 8.0 out of 10, indicating strong completeness and reliability for customers. Key findings show clear listing controls and contact options, while opportunities focus on photos and keeping the description competitive. Overall, the listing already supports easy discovery and trusted information for clients.
Google Maps Ranks
Ellis & Jones shows a low overall Google Maps health score of 2.8/10, indicating limited visibility across maps queries. The strongest signals are top positions for laser hair removal keywords in various local areas, suggesting good relevance for those services in niches. There is clear room to improve both aggregate and borough-level presence to capture more local searches.
Citations & Social Media
Ellis & Jones shows an above-average healthy presence with a 6.4 health score. Strengths include outstanding Facebook and Instagram profiles, indicating strong brand authority and consistent engagement. The business should build on these foundations while addressing opportunities in other channels to reach broader audiences.
Open Hours vs Demand
Ellis & Jones's opening hours largely align with Christchurch demand, with 52 peak-hour matches across a 53-hour week and no low-demand open hours. The clinic is open during several high-traffic windows on weekdays and weekends, which supports accessibility for appointments. However, there are notable evening and weekend peaks when the clinic is closed, suggesting some missed commercial potential.
Ellis & Jones shows a very strong sentiment profile, with a perfect average rating of 5.0 from 69 Google reviews. Customers repeatedly praise the clinic's professionalism, knowledgeable clinicians (notably Shea and Cara), calm atmosphere and clear explanations. Membership plans and consistent, natural-looking results are highlighted as important positives; no consistent complaints appear in the review set.
Reputation
Reputation & Ratings
26%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
95%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Ellis & Jones
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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High
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Ellis & Jones
Ellis & Jones is a cosmetic clinic based at 158 High Street in Christchurch Central City, with additional boutique spaces in Auckland, Hamilton and Timaru. The practice is led by registered nurses Shea and Aly, who together bring a combined ten years of experience in aesthetic medicine.
The clinic specialises in cosmetic injectables and medi-aesthetic skin therapy. Services referenced on their site include injectables and a range of skin treatments such as microneedling and tailored facial therapies. The website notes multiple locations, which makes access to these treatments possible across several New Zealand centres.
Customer feedback highlights a calm, professional atmosphere where clinicians take time to listen and explain treatments. Reviews mention membership plans, clear treatment explanations, and practitioners who make clients feel comfortable and well cared for. Several comments single out the quality of injector consultations and the relaxing treatment experience.
Ellis & Jones positions itself locally as a boutique provider of natural-looking cosmetic treatments delivered by registered nurses. Its mix of injectable and skin therapy services, combined with membership options and four New Zealand locations, gives clients recurring access to aesthetic care and follow-up in a small-clinic setting.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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