Animates Hornby
Animates Hornby is a pet supplies and grooming shop in Hornby, Christchurch. It offers pet food and accessories, vet services, grooming, DIY dog washes and cattery services, with online ordering and repeat delivery options. Customers cite helpful, knowledgeable staff who assist with product selection and treatments at the Hornby store and through the website.
Performance snapshot
How does Animates Hornby measure up?
4.4
Reputation Score
Reviews, ratings, response rate, and business listing completeness
9.5
Overall Score
Scored out of 10 across nine marketing areas
8.2
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Animates Hornby shows a very high overall digital marketing health score of 9.5 out of 10, indicating strong performance across key areas. The most notable findings are a solid Google Business Listing presence with a claimed status and a working website link, plus perfect domain health. These strengths support easy discovery and trustworthy online presence for customers.
Google Business Listing
Animates Hornby shows a below-average health score of 4.0/10 for its Google Business Listing, indicating room for improvement in completeness and optimisation. The most important findings are the absence of a meaningful listing description and a missing logo, which affect potential customers' ability to learn about services and recognise the brand.
Google Maps Ranks
Animates Hornby shows a very low Google Maps health score of 1.3 out of 10, indicating limited visibility across Maps searches. The top opportunities focus on strengthening aggregate Maps presence and boosting the borough listing to reach the local midpoint. Core keywords showing strength include pet groomer, animal hospital and veterinary pharmacy in hornby-islington.
Citations & Social Media
Animates Hornby shows a very high social presence health (9.9/10), indicating strong trust across major profiles. The most important findings are outstanding Instagram, Facebook and TikTok profiles, with a very high trust rating, plus a well-maintained LinkedIn Company listing. Opportunities lie mainly in adding missing directory listings (Yellow, TikTok/TikTok Directory, Neighbourly) to improve discoverability and trust.
Open Hours vs Demand
Animates Hornby's opening hours largely match local demand, with particularly strong alignment on weekday afternoons and Sunday midday. Peak windows covered include Tuesday 3-4pm and Thursday 4-5pm, while no low-demand hours are open - a sign of efficient scheduling. Some high-demand hours remain closed, notably early mornings and Thursday evening, which represent targeted opportunities to adjust hours for sales and convenience.
Animates Hornby shows a strong customer sentiment with an average rating of 4.6 from 101 reviews, signalling generally positive experiences. Customers consistently praise helpful, knowledgeable staff, grooming services and the DIY dog wash. A minority of reviews report feeling ignored in-store and occasional pricing errors, which are the main recurring negatives observed in the review corpus.
Reputation
Reputation & Ratings
2%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
85%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Animates Hornby
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Very high
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Animates Hornby
Animates Hornby is a pet supplies and care outlet located in Hornby, Christchurch. It operates as a local branch of the Animates retail network, serving pet owners in the suburb and surrounding areas with in-store and online options.
The Hornby store stocks pet food and accessories and lists services that include veterinary services, professional grooming, DIY dog washes and cattery facilities. The website highlights online shopping and repeat delivery offers, making regular supplies easier to arrange for customers who prefer home delivery.
Customer feedback repeatedly notes helpful, friendly and knowledgeable staff who assist with product selection and finding the right treatments. Several recent reviews mention specific store team members by name and describe staff taking time to identify suitable flea treatments, recommend specialised cat food for gastrointestinal issues, and locate collars, leashes and other products for owners who need guidance.
As a local provider, Animates Hornby combines retail, grooming and pet care options with online ordering and delivery choices. The mix of services, accessible Hornby location and staff-focused customer interactions are recurring themes in customer comments and in the store information, which together shape what local pet owners can expect when visiting or ordering from this branch.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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