Beauty by Bekah
Beauty by Bekah is a Wigram-based beauty service in Christchurch specialising in lashes and brows. Located in the Wigram suburb, it is described by customers as an inviting salon with a friendly, chatty technician. Review themes note skilful lash and brow work alongside concerns about appointment cancellations and voucher handling, which shape the customer experience.
Performance snapshot
How does Beauty by Bekah measure up?
1.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
1
Overall Score
Scored out of 10 across nine marketing areas
1.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Beauty by Bekah's digital health is very low, with a 1.0/10 health score. The overall health suggests limited online visibility and engagement, but a few solid foundations exist. The most important findings relate to response gaps to customer reviews, inconsistent review activity, and a hosting/website access issue that affects domain health.
Google Business Listing
Beauty by Bekah's Google Business Listing shows a low health score and several gaps. The listing has a complete title, claimed status, a listed phone number, and a full street address, but lacks a website link, a meaningful description, and a logo. Some photos exist but overall image activity is still in the bottom quartile. Addressing these gaps should improve visibility and credibility.
Google Maps Ranks
Beauty by Bekah shows a below-average health score of 3.6 out of 10 for Google Maps search rankings. The business ranks well for eyelash salon in wigram (Position 1) and solidly for beauty salon in wigram (Position 8) and beautician in wigram (Position 9). Opportunities focus on improving aggregate maps visibility and strengthening the borough presence to move toward the local midpoint.
Citations & Social Media
Beauty by Bekah shows a low health score for citations and social presence, with key progress in listed directories but gaps in TikTok, NoSecretSalon, Neighbourly and Yellow profiles. The strongest asset is a very high-trust Facebook page, which anchors credibility while other profiles lag in engagement and completeness.
Open Hours vs Demand
Beauty by Bekah's opening hours largely match local demand, with no low-demand hours open and 57 well-aligned peak hours. Strong alignment is evident around Tuesday 11am, Wednesday 3pm, Thursday 4pm and Saturday 1-2pm. Missed opportunities include late-evening Thursday and several Sunday afternoon peaks (Sunday 1-3pm) plus Saturday 4pm. Consider limited extended hours at those peak windows to capture more bookings.
Beauty by Bekah shows mixed historical sentiment: an average rating of 3 from two reviews and no recent reviews in the last two years, so current health is unclear. Customers praise skilful lash and brow work and an inviting, chatty salon atmosphere. Concerns centre on repeated appointment cancellations and problems with an unlimited‑services voucher that have affected trust.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
3.0
average rating
Your overall rating as seen by potential customers
9%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Beauty by Bekah
No website found
We couldn't locate an active website for this business. A solid web presence is critical for online visibility and lead generation.
More about Beauty by Bekah
Beauty by Bekah is a beauty service operating in the Wigram suburb of Christchurch. It offers in-salon treatments focused on lashes and brows, run by a single technician described in reviews as personable and chatty. The salon presents as a local, small-scale operator in the beauty category.
Services and specialisms mentioned by customers centre on lash extensions and brow work. Reviews highlight the technician's attention to those services and a consistent emphasis on appearance outcomes. The business is presented as a hands-on provider where the technician directly performs core treatments.
Customer experiences reported in reviews vary. Several customers describe the salon as inviting and praise the lash and brow work, noting they left pleased with results and enjoyed friendly conversation. However, other feedback records dissatisfaction related to appointment management, specifically repeated cancellations and frustration linked to an unlimited services voucher. These themes indicate mixed experiences around reliability and customer administration alongside positive comments about treatment quality.
Locally, Beauty by Bekah is characterised by its focus on lashes and brows, a personal service style, and a compact, neighbourhood presence in Wigram. The balance of positive comments on treatment results with concerns about booking and voucher handling is a practical summary of how customers describe the salon's strengths and areas of concern in Christchurch.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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