The Den

The Den

The Den is a barbershop in Waltham, Christchurch, offering classic barbering with a modern touch. The shop provides haircuts, skin fades, buzzer cuts, kids' haircuts, hot-towel shaves and beard trims, and presents a relaxed, social environment where clients can unwind. Staff are known for attention to detail and consistent results.

Unit 3/31 Stevens Street, Waltham, Christchurch 8011, NZ

Performance snapshot

How does The Den measure up?

7.7

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.1

Overall Score

Scored out of 10 across nine marketing areas

5.9

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

The Den shows an above-average health score of 7.1 out of 10, indicating a solid overall digital presence with room for modest improvement. The most notable findings are strong Google listing control and open status paired with an excellent rating, suggesting satisfied customers and reliable information for locals.

Google Business Listing

The Den shows solid overall health with a score of 6.0 out of 10, meaning a respectable profile with room to improve. The most notable findings are that the listing is claimed and includes a phone number and website link, while there is no logo yet. Photos are starting but still low, and the description sits around the mid-range for local businesses.

Google Maps Ranks

The Den shows a moderate health level in Maps Search (4.5 out of 10). It indicates reasonable visibility but room to grow. Top opportunities focus on broadening presence in aggregate Maps results and maintaining momentum in the local borough. Key keywords perform strongly, especially barber shop in waltham and unisex hairdresser in waltham, anchoring the business in its core suburb.

Citations & Social Media

The Den shows a strong presence on Instagram with a very high trust score, but overall health in social and directory listings is very low at 0.9/10. The most important findings: active Instagram and high trust indicate consistent brand presence; major gaps exist in Facebook, TikTok, Yellow Pages, NoSecretSalon, and LinkedIn profiles, limiting discoverability and reach.

Open Hours vs Demand

The Den's opening hours show clear strengths on weekday late-mornings and Saturday middays, matching when customers search most. However, several Monday lunchtime hours and Sunday mid-afternoon are closed despite high local demand. No open hours fall in low-demand windows, so closing fewer popular hours would likely improve commercial returns without adding unnecessary staff hours.

The Den

The Den shows an excellent customer sentiment with an average rating of 5 from 65 reviews, indicating very strong overall health. Reviews consistently praise attentive, detail-focused barbers (notably Isaac and Zac), reliable finished results and a relaxed, social shop atmosphere. Customers highlight consistent service, good value and friendly customer care as the most important strengths driving repeat visits.

Reputation

Reputation & Ratings

71%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

94%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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