Active Health - QEII

Active Health - QEII

Active Health - QEII is a physiotherapy and rehabilitation clinic in New Brighton, Christchurch. The clinic offers ACC injury care and evidence-based rehabilitation plans with no referral required. Appointments are available by phone or online. The team provides personalised treatment aimed at recovery and long-term wellbeing, and the site also connects to the wider Active Health network across Christchurch.

193 Travis Road, New Brighton, Christchurch 8083, NZ

Performance snapshot

How does Active Health - QEII measure up?

1.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

3.5

Overall Score

Scored out of 10 across nine marketing areas

7

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Active Health - QEII shows a below-average overall digital health score of 3.5 out of 10. The business benefits from a claimed Google listing and a live website link, and domain health is excellent with strong referring domains. Key opportunities include improving Google ratings, aligning opening hours with demand, boosting review responses, and continuing to grow Maps visibility.

Google Business Listing

Active Health - QEII shows a low overall health score for its Google Business Listing, 2.3 out of 10, indicating significant room for improvement in completeness and accuracy. The most important findings are the need to update the Open-for-Business status and the continued development of listing photos and description to raise its standing.

Google Maps Ranks

Active Health - QEII shows a health score of 5.8 out of 10, signalling above average visibility in Google Maps searches with room to grow. The top opportunities focus on strengthening aggregate maps presence and maintaining strong borough performance, leveraging solid rankings for several key terms in and around New Brighton and Christchurch.

Citations & Social Media

Active Health - QEII shows a healthy presence with strong Instagram and Facebook profiles. The overall health score is 7.8 out of 10, indicating solid social and directory presence. Key strengths include outstanding Instagram and Facebook profiles, which support trust and reach. Primary opportunities focus on missing TikTok, Yellow Directory, Yellow Profile, GrabOne, and TikTok Directory listings to broaden discovery.

Open Hours vs Demand

Active Health - QEII currently has no published opening hours, so alignment with local demand cannot be mapped precisely. City-level demand patterns for physiotherapy are known to have identifiable peak windows, but without hours the clinic may both miss peak search times and be closed during useful periods. Adding accurate hours will reveal where openings match or miss high-demand windows.

Active Health - QEII

Active Health - QEII shows a limited review sample with an average rating of 2, indicating weak customer sentiment from recent feedback. The single review raises a clear concern about pool session conduct, describing a staff member calling instructions loudly from a seated position while many clients are present. This is the most prominent and recurring theme in the available reviews.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

2.0

average rating

Your overall rating as seen by potential customers

0%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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